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Recensioner av Bird Rock Hotel

2 out of 5
Bird Rock Hotel
35 First Street, Friday Harbor, WA

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 165 av 308 recensioner" "
8 - Bra i betyg. 100 av 308 recensioner" "
6 - Okej i betyg. 29 av 308 recensioner" "
4 - Dåligt i betyg. 9 av 308 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 308 recensioner" "

9,6/10

Renlighet

9,2/10

Personal och service

8,2/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fint hotell, lokalt, nära hamn och färja
Mycket bra hotell. Däremot var rummet något varmt och det var svårt att få det lite kallare. Dock ett litet problem.

10/10 Fantastiskt

Kristin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Cool old building with modern updates. The remote check in was clear and smooth.We received a couple texts from staff checking in during our stay, so it still felt very personable. Would highly recommend.
Bodde här 1 natt i november 2023
Svar från Steffi 20 nov. 2023
Hi Kristin,Thank you so much for choosing us for your island getaway. We are thrilled you had a great stay and can't wait until next time.

10/10 Fantastiskt

Daniel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very cute and the decorating, facilities, equipment were very nice. We were fortunate enough to have the shared bathroom to ourselves during a covid peak, so that was nice as well (we visited during the week in autumn). Right in the heart of everything in Friday Harbor. We would stay here again.
Bodde här 1 natt i oktober 2023
Svar från Steffi 12 okt. 2023
Hi Daniel,Thank you so much for your visit and review. We are so happy you had a great time. Just so you know, we have 4 European style rooms sharing 2 bathrooms. The other 11 rooms have private baths, some with 2 person jetted tubs, some with walk-in showers. We can't wait to show you next time you come stay with us.

10/10 Fantastiskt

TIMOTHY

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
First time to Friday Harbor love the hotel will stay again
Svar från Steffi 28 sep. 2023
Hi Timothy,Thank you so much for choosing us for your island getaway. We are so thrilled you had a lovely time. Please stay with us again.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Steffi 20 sep. 2023
Thank you so much for your visit. Please stay with us again.

6/10 Okej

Donald J.

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The key area that was excellent was the staff Arlene and Holly. I was not aware that there was not dedicated parking. I walk with a cane and we had to park down the block. Also, the check-in was virtual and we had some difficulty understanding how to access the room. For the room we had you go through a swinging door to the left that appeared to be pad locked. It would be great if the padlock was removed totally making it less confusing. I would have also liked some type of security latch on the entrance door. This hotel was comfortable and conveniently located. In the living room they had a shag thick rug under the coffee table that due to the closeness I tripped on a couple of times. Again, I want to close and state that Arlene and Holly were absolutely great.
Bodde här 2 nätter i september 2023
Svar från Steffi 11 sep. 2023
Hi Donald,Thank you so much for staying with us and writing about your experience. We are so happy you loved our staff and found our place comfortable and convenient.Yes, there is metered street parking around our hotel, which is not metered if you have an ADA sticker. We have tried to obtain hotel only parking or at least a handicapped spot from the town, to no avail.We'll look into the lock at the gate and see how we can make that more elegant. Do you mean a security latch in addition to the deadbolt? We'll look at it. Thank you so much for letting us know. Please come visit us again sometime.

6/10 Okej

Brian

Gillade: Renlighet och boendets skick och faciliteter
Great location but limited comfort
It’s well-located, with clean modern fixtures and furnishings. But this is not a hotel, it’s a multi room ABNB. There’s no staff on site and response time to texts can vary. I can only speak for our room (12) which was a large bathroom with a bed in it. You step out of the shower right to the bed. The toilet has a sliding door, but it’s only a few feet from the bed. Power outlets are very hard to access. There is limited dresser and hanger capacity. No fridge or microwave. The room is an example of a Paul Simon lyric, “One man’s ceiling is another man’s floor.” You can hear EVERYTHING going on on the floor above you. So, great location but limited comfort for the price.
Bodde här 3 nätter i september 2023
Svar från Steffi 11 sep. 2023
Hi Brian,Thank you so much for your visit and your feedback. We so appreciate it. Please know that the microwave and fridge in the lobby are communal and for you to use. Each of our 15 rooms are totally unique. Lets make sure we reserve a larger room with microwave and fridge for you next time, with a bigger bathroom and maybe even a harbor view or a private outdoor hot tub and fireplace? And if you ever want to chat, we are just 2 blocks away at our sister hotel and would love to see your smile. We can't wait.

10/10 Fantastiskt

Shelly

Bodde här 1 natt i september 2023
Svar från Steffi 11 sep. 2023
Hi Shelly,Thanks for all the Stars. We are so happy you had a great time. Please stay with us again.

10/10 Fantastiskt

Bonnie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Quaint, historic hotel. Separate bathroom, but great robes to traverse the halls
Bodde här 2 nätter i augusti 2023
Svar från Steffi 4 sep. 2023
Hi Bonnie,Thank you so much for your visit and your feedback. We are so happy you loved our place and had a great stay. Please know of our 15 rooms 11 have private bath. Maybe reserve one of those next time? We can't wait.

10/10 Fantastiskt

Dania

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The lack of in-person staff was odd at first, but I got more help from texting my concierge than at any of the other hotels we stayed at during this trip. Facilities were clean and the whole place looked great; it was a bit noisy outside but the hotel's in the middle of downtown and near all the action, so it's a fair tradeoff for convenient shopping & dining.
Bodde här 2 nätter i augusti 2023
Svar från Steffi 28 aug. 2023
Hi Dania,Thank you so much for your visit and for taking the time to let us know about your experience. We are so happy we turned out to be right for you and you had a lovely time. Please come back soon.

10/10 Fantastiskt

Monika, Edmonds

Bodde här 2 nätter i augusti 2023
Svar från Steffi 11 sep. 2023
Thank you so much for your visit, Monika. We loved having you and can't wait for next time.

10/10 Fantastiskt

Jen

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Such a cute place for couples to stay!
Bodde här 3 nätter i augusti 2023
Svar från Steffi 14 aug. 2023
Hi Jen,We are so happy you loved our place on your romantic getaway. Please stay with us again.

8/10 Bra

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2023
Svar från Steffi 14 aug. 2023
Hi David,Thank you so much for your visit. We can't wait until next time.

10/10 Fantastiskt

Eric

Bodde här 2 nätter i augusti 2023
Svar från Steffi 28 aug. 2023
Thanks for all the Stars, Eric. Please come visit us again!

10/10 Fantastiskt

Elise

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We fully enjoyed our stay at Bird Rock. The room was small but very comfy. We enjoyed the shared deck and outdoor seating. Yes, it's a shared bath but both baths are very clean, with good showers. The lobby area and outdoor patio are charming and very welcoming. Expect morning street noise when early-morning ferries arrive with delivery trucks, but the hotel very helpfully supplies earplugs in every room. I'd love to return!
Bodde här 2 nätter i juli 2023
Svar från Steffi 4 aug. 2023
Hi Elise,Thank you so much for your visit. We are so happy you had a lovely time. Please know only four out of our 15 rooms have a shared bathroom. Let's reserve you a suite with a two-person jetted tub or maybe the one with the private outdoor hot tub next time? We can't wait!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2023
Svar från Steffi 31 juli 2023
Thank you so much for your visit. Please come stay with us again.

8/10 Bra

Richard

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Needs to provide parking
Bodde här 6 nätter i juli 2023
Svar från Steffi 27 juli 2023
Hi Richard,Thank you so much for your visit and your feedback. Yes, we would love to provide parking in addition to the metered street parking around our hotel (not metered in the evenings and on Sundays). That is not something the city of Friday Harbor offers at this time. Luckily there is plenty of free, unmetered street parking just a few blocks from our cute historic hotel.Please visit us again sometime.

8/10 Bra

Diana D.

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I loved the suite, having a patio, kitchenette, etc. Great location! Two challenging things . . . the staff could have been more helpful about a place to secure and expensive bike. They were just a big "no". I did have it on my patio vs. the entry courtyard. I popped it over the railing and locked it to my patio table. Also, very noisy room. Otherwise, a pretty fabulous place!!
Bodde här 3 nätter i juli 2023
Svar från Steffi 12 juli 2023
Hi Diana,Thank you so much for your visit and your feedback. Isn't our Saltspring Suite just fabulous? I'm so sorry you didn't feel heard when asking to bring your bike into the guest room. We had such bad experiences with that and just renovated. Our courtyard bike parking is safe, secure and we never in our 20 years had any issues. Thank you so much for understanding. Please stay with us again sometime.

10/10 Fantastiskt

ANTHONY

Gillade: Renlighet och personal och service
Bodde här 2 nätter i juli 2023
Svar från Steffi 7 juli 2023
Thank you so much for your visit, Anthony. We loved having you and can't wait for next time.

10/10 Fantastiskt

Paul, Bainbridge Island

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It’s a great historical house in a great location.
Bodde här 2 nätter i juni 2023
Svar från Steffi 19 juni 2023
Hi Paul,So happy you had a great time. Please come back soon!

10/10 Fantastiskt

Jefferson

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We liked it
Bodde här 5 nätter i juni 2023
Svar från Steffi 19 juni 2023
Hi Jefferson,We are so happy you liked our place. Thank you for staying with us. Please come back soon.

10/10 Fantastiskt

Claire

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Such a unique, cute boutique hotel. Absolutely loved our room with the private hot tub.
Bodde här 2 nätter i juni 2023
Svar från Steffi 13 juni 2023
Hi Claire,Aww, thank you. Yes, our Marrowstone Suite is absolutely lovely, isn't it? We loved having you and can't wait for next time.

10/10 Fantastiskt

MICHELLE

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Would highly recommend this as a great place to stay
Bodde här 2 nätter i juni 2023
Svar från Steffi 9 juni 2023
Hi Michelle,Thank you so much. We are so happy you had a lovely time. Please come visit us again.

10/10 Fantastiskt

Marcia

Bodde här 2 nätter i juni 2023
Svar från Steffi 9 juni 2023
Hi Marcia,Thank you so much for choosing us for your island getaway. We are so happy you had a great time. Please visit us again.

10/10 Fantastiskt

Angela

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
My husband and I stayed here and we both really liked it. The hotel has a great and convenient location. Walking distance to restaurants, the Orca museum and the ferry. Communication is great even though is through text and email. We had a shared bathroom, which I was a bit nervous about. But the bathroom was clean and spacious.
Bodde här 3 nätter i maj 2023
Svar från Steffi 30 maj 2023
Hi Angela,Thank you so much for your visit and for taking the time to write about your stay. We are so happy we were right for you. Next time let's reserve you our harbor view suite with aerated tub and two person shower or our suite with private outdoor hot tub and fire place? We can't wait!

10/10 Fantastiskt

Robb

Gillade: Renlighet
Bodde här 1 natt i maj 2023
Svar från Steffi 24 maj 2023
Hi Robb,Thanks for all the Stars! We are so happy you had a lovely time. Please come visit us again.

10/10 Fantastiskt

Kathryn

Reste i grupp
Gillade: Renlighet och personal och service
Really enjoyed our stay here! Separate bathrooms were very clean and the location is great, Friday Harbor is very walkable.
Bodde här 1 natt i maj 2023
Svar från Steffi 8 maj 2023
Hi Kathryn,We are so happy you had a lovely time. Thank you so much for staying with us. Please come back soon.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2023
Svar från Steffi 3 apr. 2023
Thanks for all the Stars! Please come visit us again soon.

8/10 Bra

Diamond

Bodde här 1 natt i mars 2023
Svar från Steffi 21 apr. 2023
Thank you so much for your visit, Diamond. We loved having you and can't wait for next time.

4/10 Dåligt

Carl

Reste med sin partner
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
The bed wasn’t comfortable and the TV was not positioned properly. Had issues with getting into room and bathroom. Anyone can come in while in use.
Bodde här 1 natt i mars 2023
Svar från Steffi 3 apr. 2023
Hi Carl,Thank you so much for your visit and your feedback. I'm so sorry we didn't fulfill your expectations. We'll check right away on the bed, see what we can do with the TV in that tiny room and most importantly will write clearer instructions on how to lock the shared bathroom properly. Please come back sometimes. 11 of our 15 rooms have private bathrooms. We would love a chance to spoil and pamper you like we intended.

8/10 Bra

Veronica

Gillade: Renlighet och personal och service
Staying during the winter season.
I think it should be clear that when booking a room, What level the room is on. For example that the hotel doesn’t have elevator access or that the room is on the 3rd floor. Room was clean and pretty modern. The bed could be updated as it was very low to the ground and mattress was a little uncomfortable (bumpy). It should also be noted that walking on The 3rd flight of stairs are not up to standard stair width (very narrow) and steep. People with large feet have to walk sideways up the last flight. Loved how checking in was remotely done. Keypad to enter hotel and room was easy. Main floor was well decorated and stocked with amenities like utensils, coffee, etc. 2nd floor had a dedicated area to log into a computer should someone need to access their information remotely. Great location and it was peaceful during our stay.
Bodde här 2 nätter i mars 2023
Svar från Steffi 28 mars 2023
Hi Veronica,Thank you so much for your visit and your feedback. We are so happy you loved our check-in and cleanliness. Did you know you stayed in an historic hotel, one of the oldest hotels on the island? We enjoy historic status and aren't allowed to change certain things, like install elevators. We mention that we have stairs and no elevators in our room descriptions, but do have 5 rooms on the ground floor. Let's make sure we reserve one of those for you next time, yes? We can't wait!

8/10 Bra

Harvey

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
The room was great with shared bathrooms that worked out fine. The Keurig did not work properly and the coffee in the reception area was cold at the night and in the morning.
Bodde här 1 natt i mars 2023
Svar från Steffi 20 mars 2023
Hi Harvey,Thank you so much for your visit and your feedback. We'll make sure there is hot coffee in the lobby, thank you so much for letting us know. Please come back soon.

10/10 Fantastiskt

Brendan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i februari 2023
Svar från Steffi 13 mars 2023
Thanks for all the Stars, Brendan. Please come visit us again soon!

10/10 Fantastiskt

Leland

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
An excellent little hotel in Friday Harbor
This was a last minute booking for my wife and I and we couldn't have been happier. Shared bathrooms and a very small but very comfortable room. The whole place was clean, quiet and inviting. The Bird Rock made no-contact check in so easy they just keep doing it, and it works beautifully. This is a place I will return to, for certain.
Bodde här 1 natt i januari 2023
Svar från Steffi 1 feb. 2023
Hi Leland,Thank you so much for taking the time to write such a sweet review about us. We are so happy we were right for you. We loved having you and can't wait for next time.

8/10 Bra

Tony

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2022
Svar från Steffi 13 okt. 2022
Hi Tony,Thank you so much for your visit. Please come back soon.

10/10 Fantastiskt

Kathleen, Centennial

Reste med familjen
Gillade: Renlighet och personal och service
This was the perfect little boutique hotel. It’s location was amazing. One block from downtown and only a block and a half from the ferry. Very quiet incredibly clean, and everything you could need for amenities. Super cute and loved working with the staff. It was a most comfortable bed I’ve ever slept on. Our room even had a view of the harbor which was fantastic.
Bodde här 2 nätter i september 2022
Svar från Steffi 30 sep. 2022
Hi Kathleen,Thank you so much for your visit and your feedback. We are so thrilled you had a lovely stay and liked our place. Please come back soon.

4/10 Dåligt

Moises

Reste med familjen
Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet och personal och service
I am not going to take any points for the nosiness of the outside, it may not be the hotel’s fault. However, the cleanliness left some to be desired. Our bed was not made properly. The sheets were not even stretched properly, it seems like the maid only roll the covers and tucked them in. That in my view is not acceptable. He/she left the wet towels on top of the bed and were han hanged properly. In short, not cleaned properly. The noise was a BIG issue but we were told that in advance. We tried to use the ear plugs but, the noise was strong. Like I said, no points deducted from that area. Having the car on Friday Harbor is a big pain. You STILL NEED A CAR THERE so please don’t say that we shouldn’t taken our car. How else are you going to visit the state park and other things? Perhaps was the season but, there was only one decent restaurant Downriggers (I guess?). Many, many businesses closed or shutdown. Not likely I will ever visit again.
Bodde här 2 nätter i september 2022
Svar från Steffi 30 sep. 2022
Hi Moises,Thank you so much for taking to time to let us know about your experience. I'm so sorry we didn't meet your expectations. We will address that your tidy service left you wanting. Thank you so much for pointing that out. I'm so sorry about the construction noise during the day. Thank you for understanding that this is out of our control. Not sure what you are referring to with the car? I wished you would have asked us for restaurant recommendations. There are at least five I can think of within a two block radius of us? Again I'm so sorry you didn't have the experience we wanted you to have. We would love a chance to make it up to you sometime.

2/10 Väldigt dåligt

Ryan

Bodde här 1 natt i september 2022

6/10 Okej

sreelata

Bodde här 1 natt i september 2022

8/10 Bra

Michael

Bodde här 3 nätter i september 2022
Svar från Steffi 28 sep. 2022
Hi Michael,Thank you so much for your visit. We can't wait for next time.

10/10 Fantastiskt

Maribeth

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This charming hotel was just a few blocks from the ferry. Lots of restaurants in the area. The staff were very responsive. Quiet - the shared bathrooms were convenient. If you have trouble walking be sure to ask for a room on the first floor as there are steps involved.
Bodde här 1 natt i september 2022
Svar från Steffi 21 sep. 2022
Hi Maribeth,Thank you so much for taking the time to write such a sweet review. We are so happy we were right for you. Please come back soon.

8/10 Bra

Lisa

Gillade: Renlighet och personal och service
Bodde här 2 nätter i september 2022

10/10 Fantastiskt

Krystal

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service!
Bodde här 2 nätter i september 2022
Svar från Steffi 19 sep. 2022
Thanks for all the Stars, Krystal. We loved having you and can't wait for next time.

10/10 Fantastiskt

Steve

Bodde här 1 natt i september 2022
Svar från Steffi 20 sep. 2022
Thank you for your visit, Steve. We loved having you and can't wait for next time.

6/10 Okej

Paul, Seattle

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Hotel rooms dont have private bathrooms. Our bathroom was 2 flights of stairs down, shared with other guests. I dont think Expedia should even list this kind of property in the same search results as hotels that have bathrooms, and should specificy "dorm" or "hostel". No elevator, so questionable ADA compliance.
Bodde här 1 natt i september 2022
Svar från Steffi 10 okt. 2022
Hi Paul,Thank you so much for your visit and your feedback. Yes, we offer European style sleeping rooms, which we clearly advertise as such. In addition to standard rooms with private baths and deluxe suites with two-person jetted tubs, views, fireplaces and more. Let's make sure we'll reserve one of those for you next time. Did you know we are a historic hotel, one of the oldest on the isle? We are not allowed to alter certain things (like install elevators), but do have one room with and ADA bathroom. We'll show you the next time you are here, yes? We can't wait.

10/10 Fantastiskt

Amy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2022
Svar från Steffi 22 aug. 2022
Thanks for all the Stars, Amy! We loved having you and can't wait for next time.

10/10 Fantastiskt

Bruce

Reste med familj och småbarn
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Clean and great location. Staff very responsive and helpful.
Bodde här 1 natt i augusti 2022
Svar från Steffi 22 aug. 2022
Hi Bruce,Thank you so much for your visit and your feedback. We are so thrilled we were right for you and yours. Please come visit us again some time.

10/10 Fantastiskt

Tamara

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect location for walking to restaurants and stores!
Bodde här 2 nätter i augusti 2022
Svar från Steffi 17 aug. 2022
Hi Tamara, Thanks for all the stars. We loved having you and can't wait for next time.

10/10 Fantastiskt

Gemma

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and comfortable. Great customer service
Bodde här 2 nätter i augusti 2022
Svar från Steffi 15 aug. 2022
Hi Gemma, Thank you so much for your visit and your feedback. We loved having you and can't wait for next time.

10/10 Fantastiskt

Sheena

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2022