Hotell nära G. R. Thompson Park

“The check-in process was extremely frustrating. It required multiple phone calls telling me I'd receive links to confirm check in which didn't come through. Even with all the phone calls to confirm, the process the check-in confirmation was not provided until two hours after the scheduled check-in time. The intercom code also did not work, which meant we had to wait for someone else to arrive before we could access the letterbox. The designated car park was already occupied. As instructed, I...

“Very friendly and helpful staff.”

“Nice clean rooms. Better than expected!”

“Fantastiskt läge . Bra service och hjälpsam personal.Rymliga,rena lägenheter med stor balkong . Plus för kökets utrustning som även har tvättmaskin och torktumlare. Underbar pool.Enda nackdelen var att wifin fungerade dåligt.”

“TY only got rubbish channels - no foxtel Bedside radio was uselesss Shower support bracket need tightening - rotated off the support Otherwise excellent but not for price paid”

“Our kids had an absolute ball, staff were lovely, and had everything we needed. Unfortunately for us we went for the 2 days this year that we got torrential rain and suddenly chilly winds, bad luck for us. We were unable to do mini golf, go carts, or jumping pillow as they were closed off. Kids loved the splash pad so really happy that was still able to be used. Great value for money though, hope to go back when it’s sunny!!!”

“Great hotel to expend the weekend with little kids”

“No issues, clean small room with AC, friendly staff and option to leave bags after checkout. Amenities were a little lacking such as toilet paper (very thin), very basic body wash and shampoo. Cleaning chemicals used were also not pleasant. Overall good hotel, minor things, would stay again.”

“Beautiful and clean. Very comfy beds and super helpful staff”

“Property on main road,very noisy,earplugs supplied!! Parking was very tight Stair way very narrow Room very basic and not very clean Powerpoints coming away from wall Tv antenna not working but portable one supplied just have to find right angle for reception Asked for a $bond,never had to pay that ever Won’t be returning”

“One of the best locations on the Gold Coast. The managers were excellent to deal with and made our stay most enjoyable. The views from our apartment were magnificent and the property had fantastic amenities. We would highly recommend The Waterford to anyone wanting a self contained apartment centrally located on the Gold Coast. We will be back.”

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