We stayed at this property prior and liked it we decided to rent again for 3 nights. On first entering, it appeared clean and well maintained, but after the first night encountering issues, we decided we would leave. I contacted host via messaging, and she responded promptly. Informed her of issues and that we would be leaving immediately. She responded stating she would have her husband come and inspect. He never showed and I contacted her again and stated he wasn't coming and I asked her if she wanted pictures of the problem. She stated no, but we took them incase there was problems. She stated she would issue refund. I waited several hours with no refund noted and I contacted VRBO, who was very helpful. They contacted her and she stated she would issue refund "when I get off work." I waited several days with no refund and recontacted VRBO again, who once again contacted her. At this point, they wanted pictures and thank goodness we had them. After almost 1 hour of back and forth, we were offer a 2 night refund and refund of cleaning fees. I will not add pictures or state the specific issue. unless needed, but I would be very cautious renting this house.