Hotell nära Genting SkyCasino

“Had to walk abit from reception but good thing its quiet”

“1. It’s self-checkin checkout process without real person showing up. 2. There was sink smell in the room for the first day”

“Nice location ”

“The exterior of the property looked similar to the photos posted online. Unfortunately, the interior was a very different experience. The elevator and the room had a strong unpleasant odor, making the environment uncomfortable. After inspecting the room, we immediately informed the front desk that the room was unsatisfactory and decided not to stay. Despite raising our concerns at the time, the matter was not resolved to our satisfaction. We also contacted Expedia for assistance, but were...

“I am giving 5 star cause the respond time due to some issues that we faced were fast and efficient. Overall, thumbs up to the team ”

“Check In Counter too limitted ”

“Hi following are my observation and comment for improvement: 1. The masterbedroom door need to be fixed. Cannot open from inside the room. Knob mechanism not working. 2. TV box not fuctioning properly. 3. The room floor is not clean. Dust and hair strands can be found everywhere in the unit. 4. Washing machine was leaking water continuously. We had to clear the water using cloth. No broom or mop in the room. 5. Insufficient utensils. The unit is not well maintained in general. I will not...

“The room was terrible. Smelly, not clean and even the bottle watter in the room was opened. I have been staying Wyndham around the world and this is the worst.”

“Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened ”

“The checkin process is chaotic at best. Staff was unresponsive which led to checking in taking at least a hour. The hotel is basic and again. The rest of resort is pretty awesome.”

“Place is clean , except the aircon do not seem to have heaters”

“Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the...