Hotell nära George Eastman Museum

“We were in town for our daughter’s college graduation. We were able to check in early. That was great for my daughter to get ready for the graduation. The staff was so nice and helpful. The room was clean and looked new. We loved it. It was convenient t to the Blue Cross Arena, the venue for the graduation. I am handicap. There was ample parking for us. I would stay here again. I recommend it for the location, cleanliness and the wi derful staff. Thank you. Eugenia.”

“A perfekt place to stay at. The service, the breakfast an the room were really the very best.”

“Excellent ”

“This is an unique experience for us. There is no traditional lobby or reception area. All entrances are managed by electronic keypad. The staff coordinated with us through the text messages for daily cleanup and other needs. The hot tub does not have soap, shampoo and no place holder for one we brought. I will stay again but I wish there is a soap holder. Parkign is easy. The place is well maintained but bed, mattress and carpet could use more cleaning or even new ones.”

“I walked into my room to find there wasn’t any furniture! It was beautifully painted and the bathroom looked like it was newly tiled with all new fixtures. There was a bed but no dresser to put your clothes in. The only place to put cloths was in the one night stand. There were no lamps so you either had to use the room light or leave the bathroom light on. The tv was on a cabinet that had no other use than holding up the tv. That was it! When I asked why no furniture I was told they...

“Clean room. Courteous staff. Perfect for a quick stay and close to everything. Road construction outside the parking garage was a nuisance but that was out of the control of the hotel. Definitely would stay again when we're in town.”

“My room was not cleaned. I asked at 3:36pm for my room to get cleaned and they stated that it would be clean before 10:30pm. I find that weird. I left my room at 8:30pm and I came back after midnight and it wasn’t cleaned. The next day I left at 8am for a track meet and came back at 3pm. My room was still not cleaned even though they were servicing the room next to me. The pool was down for maintenance. We had issues with the elevators during our stay and the staff is understaffed and...

“It should be noted that there is no elevator for rooms on the second level, stairs only.”

“Very good hotel. Fresh, great location. Quiet area. Restaurant nearby.”

“This hotel was exceptional from top to bottom. The staff was very friendly and helpful, always present and smiling. The hotel breakfast as a feast. There was a surprise happy hour with food and drink Monday through Wednesday. Patio and river view/access added to the stay. Very handy to the University of Rochester and to the Strong Hospital. Lots of parking. Felt safe.”

“clean”

“Städerskan frågade om det "behövdes" bäddas i sängen....? Frukosten spartansk med Europeiska mått - plastbestick - papptallrikar - svagt urval. Man bygger om och det var lerigt och skitigt runt om vilket drogs med in i hotellet. Stod containers på baksidan och såg allmänt byggarbetsplatslikt. Svårt att förstå att man tar så mycket betalt när man är i ett sådant skede. Finns inget att göra i hotellet. Saknas restaurang, bar och någon typ av "aktivitet".”

“Simply not up to Courtyard standard...”

“Extremely helpful with all of our needs. Room wa spacious and perfect for 4 people. Complimentary breakfast was outstanding with alot of options.”

“Nice staff, good parking and lots of restaurants nearby (by car). ”

“Convenience to the airport”

“Beautiful hotel”

“This hotel looked recently renovated and was excellent top to bottom. Great staff, excellent room, free breakfast - absolutely nothing to complain about!”