Hotell nära Village Gate

“Wonderful experience. Friendly staff and great location”

“Very nice hotel to stay in due to its cleanliness, welcoming and friendly staff, amenities and conveniently close to the Strong Museum of Play. I would stay here again and again if I come to Rochester, NY.”

“A perfekt place to stay at. The service, the breakfast an the room were really the very best.”

“Hot tub”

“Hot water broken. Closet doors didn’t open and close. Changed rooms. Also has similar problem. Jacuzzi tub wouldn’t fill properly. No drain plugs. Hallway carpets dirty. Desk table in room wobbly , severely. Sofa bed dirty, no sheets , and cushions didn’t fit right ….we had already changed rooms. This was the new room. Parking a disaster, garage not connected internally. Fifty percent of staff excellent , first percent either ride or disinterested in customer service. NEVER staying there...

“I was thoroughly impressed with this hotel. Clean. Attentive staff. Good locations. Pool was under maintenance but I’ll be back so I’ll check it out then.”

“Very good hotel. Fresh, great location. Quiet area. Restaurant nearby.”

“Clean and quiet hotel. Great location.”

“My family and I had a huge, clean, one bedroom room that was perfect, except that the bathroom was in the room, so our kids had to walk through our room to use it. Breakfast was better than most other hotels we’ve been to, but the layout of the breakfast area is terrible, a very crowded and small area. The location is ok, the river is pretty cool, and there is halal food across the street that was very good. Front desk staff was very nice and helpful.”

“Great visit room was clean & staff was friendly/helpful.”

“Nice staff, good parking and lots of restaurants nearby (by car). ”

“Simply not up to Courtyard standard...”

“The location is very convenient for late flights.”

“Städerskan frågade om det "behövdes" bäddas i sängen....? Frukosten spartansk med Europeiska mått - plastbestick - papptallrikar - svagt urval. Man bygger om och det var lerigt och skitigt runt om vilket drogs med in i hotellet. Stod containers på baksidan och såg allmänt byggarbetsplatslikt. Svårt att förstå att man tar så mycket betalt när man är i ett sådant skede. Finns inget att göra i hotellet. Saknas restaurang, bar och någon typ av "aktivitet".”

“We have been traveling for two weeks, stayed at a variety of places, and I think this was one of the cleanest and well equipped hotels we have stayed in. I did not want to leave because it felt so comfortable here. Rooms were clean with comfortable beds Great parking, breakfast was not bad, and we would like to mention “Heather “ at the Front desk was very Helpful and pleasant.”

“Hotel was very clean and the staff was great! Expressway is very loud in the rooms though, need windows to be more insulated. Also, the lights and a/c cut off after 10 minutes when there isn't movement in the room. This means when watching TV or sleeping the room will get warm in the summer.”

“All the staffs are very good,helpfull very polite. Hotel is very dirty and smells. Room is clean, bed was very bad. This is first and last visit to this property.”