Hotell nära Glen L. and Ruth Evans Gem and Mineral Collection

“The only complaint was that they would not give me my reward points because I booked through Expedia. I only did that because I was unable to get into the Best Western site. They said a lot of people were complaining about that. ”

“The beds were lumpy.”

“The bathroom was dirty, toilet had not been cleaned. Drywall was falling off the walls to the floor. Knobs to the dressers and tables were not attached and sitting inside the drawers. The beds were on a cot type bed frame. There were intoxicated people hanging around outside the main office. This place was absolutely disgusting, filthy and did not make us feel safe.”

“Overpriced for what you get, thin walls so you hear everything from the neighbors. A note at the breakfast stated that you aren't allowed to take more than 2 items.”

“I didn’t stay in bad hotel in my life like last night I had bad experiences with my family everything was old ”

“Clean room. Very helpful staff. Restaurant was decent. Bar was lovely. Pool and hot tub were wonderful. I will stay here again. Very convenient to everything in the Boise area.”

“Front desk is mediocre, exercise room no dumbbells. Pool and hot tub were closed. Shower not very hot. Bathroom floor stained dirty or both. Lots of light coming through window. Room was clean though. Breakfast was good.”

“Breakfast buffet was very limited but otherwise nothing to complain about ”

“I’ve stayed at this hotel several times over the last couple of years. About 3 months ago I noticed the cleanliness and condition of the rooms declining. This weekend it was very dirty. Nobody cleaned behind the bathroom door and the hallway needed vacuuming. I don’t leave reviews often and I’m not picky, but this was disappointing.”

“Staff was coughing so loudly. Breakfast was basically all gone by 8 and closed at 9. Furniture in room was in rough shape. Shower door at bottom had a gap and so much water poured out onto floor so had so use a lot of towels to clean up. ”

“The room was clean. Beds were comfortable. The staff were helpful. However, when we checked in I appreciate them being thorough to make sure we were who we were in using the credit card, but he proceeded to tell us a safe place to park because people were stealing gas due to the gas prices. Their website advertises free breakfast and a bar. There was no bar. An employee said that it had been closed for approximately a year and there’s no free breakfast because there’s no restaurant. So if you’re...

“I didn’t like that there were no coffee makers in the room”

“Excellent location when attending events at The Ford center. Room was clean, spacious and comfortable.”

“The staff and facilities were lovely. The reason I didn’t give them a great review is because we’re on a long trip and have groceries because they boasted about the kitchen. There was not one single thing in there except a coffee pot and toaster. No cup, plate, spoon, measuring cup or anything else that you might possibly think would be in a kitchen. Of course, they sell items at inflated prices. Otherwise, lovely place just bring your kitchen with you!”

“Excellent ”

“Yes all was good”