Hotell i Glenolden

“Excellent property - nice, clean, easy to get to, tastey breakfast, wonderful staff.”

“Great breakfast”

“One rung up from a Hampton Inn so at least there was a bottle of water in the room. Light food options for travellers arriving late would be hugely appreciated. The nearby Vracker Barrel, the only restaurant that was walkable, didn’t even serve alcohol.”

“Excellent”

“We waited an entire month to receive our deposit back. During that time, we made multiple calls and were repeatedly given misleading information, including assurances that the refund was being processed when it was not. We even escalated the issue to corporate, but it ultimately took intervention from our bank to recover the funds. This level of service is unacceptable and extremely frustrating. The condition of the room and overall experience were equally disappointing. Basic amenities were...

“What an experience here at the double tree in mount laurel NJ smh. DoubleTree by Hilton From first glance it’s a beautiful hotel but it seems that service isn’t a priority because during our stay here this weekend it has been 92 degrees and the humidity is high as well. We have requested assistance for them to service the air conditioning because it’s NOT working, the person came last night and reset it and it still didn’t work so he gave us a fan, so basically blowing heat around smh. Requested...

“Vini and Terry are the best employees very polite and professional they are accommodating to all of the needs of your clients.”

“The pool was not in operation; the water park was closed, they didn’t have complimentary or for sale breakfast, the bar/lounge was closed, they only clean your room every two days; unless you ASK for your room to be cleaned AND the parking lot (closest to the trees) was filled with trash/liter. So, if all you need/want is some place to sleep, this is the place for you. ZERO amenities to speak of.”

“I do not recommend this hotel, it's old and outdated.Guests were awakened out of their sleep due to a fire alarm caused by a water leak. There were trash cans in the hallway near my room collecting water from the ceiling. Room was not clean.”

“Great location very convenient to Philadelphia. Very clean room.”

“You have to buy a breakfast pass which is fine just wasn’t aware and staff changed breakfast times on Saturday from 11am to 10am”

“Stayed here for fan expo not a bad drive to Philadelphia convention center. The hotel was very clean and quiet the 2 important thing to me and breakfast was perfect just enough variety.”

“The staff was very polite and respectful”

“The staff exhibited customer service. Friendly and helpful. The room is spacious and well appointed.”

“We are a family of 4 with 2 kids 8-11. When we got to the room the sink would not drain, there was no hand soap and the container for the shower gel was empty. When we called to have these issues resolved, there was no initial response. The second time we called we requested a different room (one with a working sink), they said they did not have availability. Finally, a nice gentleman from maintenance was able to repair the sink but I ended up providing my own soap... On the first day we stayed,...