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Recensioner av Chancellor Executive Apartments

3.5 out of 5
Chancellor Executive Apartments
19 Lake Street, Varsity Lakes, QLD

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 86 av 182 recensioner" "
8 - Bra i betyg. 69 av 182 recensioner" "
6 - Okej i betyg. 12 av 182 recensioner" "
4 - Dåligt i betyg. 12 av 182 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 182 recensioner" "

8,8/10

Renlighet

7,8/10

Personal och service

7,2/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

Recensioner

8/10 Bra

Mona Lisa

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet

2/10 Väldigt dåligt

Samuel

Bodde här 1 natt i april 2023

10/10 Fantastiskt

Ryon

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Clean and tidy appartments, lovely fresh aroma, very helpful staff with an all round pleasant atmosphere also plenty of private parking spaces
Bodde här 4 nätter i april 2023

8/10 Bra

Martina

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Nice quiet block, very good price, I booked 2 months before travel. Amenities are very basic, no access to fresh towels or sheets without an additional charge, but there are laundry facilities in the apartment. Very comfortable for a week.
Bodde här 6 nätter i oktober 2022

8/10 Bra

Jason

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Nice apartment, friendly staff, ample parking and plenty of food options near by. Bed was comfy, full size fridge, washer and dryer was handy. Onsite pool and gym looked nice although we never used them. Only gripes would be the shower was not designed for tall people and I haven't seen a TV that small in about 15 years.
Bodde här 14 nätter i oktober 2022
Svar från Chancellor Executive Apartments 24 okt. 2022
Dear Jason, Thank you so much for your kind review!We are delighted that you enjoyed your stay with us and hope to welcome you back sometime in the near future :)

8/10 Bra

Guy

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
Property in a good location. Parking good. Shops nearby. However, floors, furniture and utensils should be cleaner.
Bodde här 7 nätter i september 2022
Svar från Chancellor Executive Apartments 18 okt. 2022
Dear Guy, Thank you for sharing your review.We are very disheartened to hear that the cleaning wasn’t up to standard during your stay, as this is very important to us. We always want to uphold a high cleaning standard. If there are ever any issues, you can always approach our reception or afterhours staff so that they can arrange additional cleaning or provide you with any further assistance you may require to make your stay more enjoyable. We appreciate your feedback and hope to welcome you back sometime in the near future :)Kind regards,Chancellor Executive Apartments

4/10 Dåligt

Robert

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Short reception hours but good communication with the keysafe code communicated by email prior to arrival. Spacious 1brm apartment with walk-in robe and large patio leading to the pool area. Unfortunately the good points were let down badly by nearly nonexistent mobile reception made worse by the lack of free, secure wifi. Having to pay (rather exorbitant prices) for a basic necessity that provided no confidence in its security is why I will never return.
Bodde här 4 nätter i maj 2022

10/10 Fantastiskt

John

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
All round excellent accommodation
Bodde här 2 nätter i december 2021

8/10 Bra

Dee

Reste i grupp
Gillade: Renlighet och boendets skick och faciliteter
Good location, walking distance to every convenience. Super quiet complex.
Bodde här 1 natt i november 2021

10/10 Fantastiskt

Lindsay

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
great location
nice place with good pool
Bodde här 1 natt i november 2021

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Very good experience at any level
Bodde här 1 natt i oktober 2021

8/10 Bra

Franz

Gillade: Renlighet och rummets bekvämlighet
Pleasant
Nothing unusual, simply pleasant
Bodde här 3 nätter i juni 2021

8/10 Bra

Christine

Gillade: Renlighet och rummets bekvämlighet
Great Stay in Varsity Lakes
The apartment was very comfortable and was well set up. The pool area was really nice. Walking distance to cafes, restaurants and shops. Good position if looking for somewhere to stay in Varsity Lakes.
Bodde här 9 nätter i februari 2021

8/10 Bra

Craig

Gillade: Renlighet och rummets bekvämlighet
Good Stay but needs a TLC
The staff are very friendly and helpful, we had a few issues our hot water stopped working and took them 2 day to sort it out we stay at the apartment for a month. The dishwasher leeks from to to time as well as the fridge. But overall the place was very comfortable to stay well furnished and the staff were always ready to help.
Bodde här 28 nätter i augusti 2020

4/10 Dåligt

VinWak

Gillade: Bekvämligheter
My electronic key didn’t working when I arrived back late at night and had to wait an hour for someone to come to the hotel to let me in my room. An alarm then started ringing at 3am for 30 mins. The bathroom was some mould and some fixtures were loose. Fan in the bedroom made a noise.
Bodde här 1 natt i februari 2020

4/10 Dåligt

Michael

Reste med familjen
Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
lack o f beds
ONly 1 king bed. We booked for 3 people.
Bodde här 1 natt i januari 2020

6/10 Okej

Rien, Melbourne

Reste med familj och småbarn
Gillade: Renlighet och bekvämligheter
Pro: The whole unit was big and spacious. Close to the bus stop and easy to move around. Cons: No wifi, extra charge for internet, extra charge for towels, room was stinks 😷. They did not air the room properly from previous tenant! Yuck! No salt and pepper.
Bodde här 4 nätter i december 2019

8/10 Bra

Scott, i

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Property was close to restaurants and shops....rooms were spacious and comfortable and sleeping at night was very quiet
Bodde här 1 natt i januari 2020

8/10 Bra

Verifierad resenär

Gillade: Renlighet och boendets skick och faciliteter
Is in very good position close to all amenities , enjoy walking around the lakes and have nice breakfast in one of the cafes .
Bodde här 7 nätter i november 2019

8/10 Bra

L

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2019

2/10 Väldigt dåligt

Verifierad resenär

Reste i grupp
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och bekvämligheter
Nice apartment but ridiculous rules. Very early check out plus cleaning fee if you dont clean dishes. Is this a hotel?
Bodde här 1 natt i oktober 2019

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet och personal och service
Bodde här 3 nätter i september 2019

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
All good with our stay.would recommend it and stay there again
Bodde här 1 natt i juli 2019

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet och personal och service
Good location for Bond University. Serviced apartments, rather than a hotel, so doesn’t have usual hotel amenities. Rooms looking a bit tired (particularly bathroom).
Bodde här 2 nätter i juni 2019

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Great place and clean Only downfall was the mattress , it was lumpy and hard so sleep after a day starting at 2:45am and ending at 10pm was not the best .
Bodde här 1 natt i maj 2019

8/10 Bra

Verifierad resenär

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed our stay. Very secure, felt safe. We had a 2 day training conference so it was a Good location for us with cafes and restaurants to walk to when we got home. We arrived late at night in the dark and I didn’t realise that there is also a Chancelor Lakeside Appartments close by, so keep that in mind. The lady on the intercom was very friendly and helpful and checkin ran smoothly. 😊
Bodde här 2 nätter i maj 2019

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet and clean environment. Close to public transport
Bodde här 8 nätter i april 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Reception hours are limited if checking in after 5pm. Confusing signage about how to get into the car park - it doesn't tell you to use the fob to open the second door into the parking garage - at the first garage door.
Bodde här 4 nätter i april 2019

6/10 Okej

Verifierad resenär

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
We generally liked the property, but we were unsatisfied with some of the service. The sliding glass door to our ground floor apartment would not lock securely. This was not fixed during our stay. The main lights in the lounge room kept tripping the fuse. We were without power for around 6 hours and we were told via intercom outside the building to repair this ourselves.
Bodde här 3 nätter i april 2019

10/10 Fantastiskt

Verifierad resenär

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place, close drive to many places in the Gold Coast. Great staff and service.
Bodde här 6 nätter i april 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 6 nätter i april 2019

8/10 Bra

Carissa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2019

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Good value and a complementary car space, and we were allowed to check in early.
Bodde här 1 natt i mars 2019

6/10 Okej

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Not sure what they are charging for?
After having stayed in a number of similar executive apartments, the overall impression we got left us desiring more. We stayed for 5 nights just before X-mas and over X-mas. - No room making up for less than 7 day stay yet charged over $200 per day - Lock down of the premises and underground garage on false fire alarm going in adjacent building Please ring them and discuss your requirements before booking. Best of luck!
Bodde här 5 nätter i december 2018

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The property was suitable and well located. Unfortunately the bath and surrounding areas was stained and needed some proper cleaning.
Bodde här 1 natt i januari 2019

8/10 Bra

Kuro, New Zealand

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Been there for more than a week. They only provide very limited amount of amenities. They told us to buy for our own and no house keeping until 4 days later. We are wonder, if we stay shorter period but still pay for the same unit price and it will be enough amenities.
Bodde här 8 nätter i december 2018

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i november 2018

8/10 Bra

Shayne, Perth WA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location, close to everything. Staff assisted with requests very quickly Bed could do with an upgrade, it has collapsed
Bodde här 8 nätter i september 2018

8/10 Bra

Rach, Brisbane

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean, neat and Quiet
The Chancellor apartments met my expectations. It was a clean, neat and quiet which was exactly what I was looking for. Very pleased with the accommodation.
Bodde här 2 nätter i augusti 2018

4/10 Dåligt

Verifierad resenär

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
Toilet was dirty, Shower rack was broken. I had to call after hours number to fix shower rack and clean the toilet.
Bodde här 2 nätter i mars 2018

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice place to stay. Very quiet
Just disappointed I couldn’t get a refund on a weeks holiday or even part of our money back. After having to leave a week early and gave 10 days notice.
Bodde här 7 nätter i januari 2018

10/10 Fantastiskt

Marta, Diamond Creek Vic

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel very quiet
Nice place , my famili and I spend very good time Thanks
Bodde här 7 nätter i december 2017
Svar från Chancellor Executive 9 jan. 2018
Dear Marta, Thank you for your review! We try our very best to meet all our guests needs! We are so glad to hear that you enjoyed your stay with us and we hope to welcome you back again in the near future! Regards, Chancellor Reception team.

8/10 Bra

Carol, Sydney AUSTRALIA

Gillade: Renlighet och personal och service
Quit hotel away from the noise of surfers paradise
Room was spacious and clean however the furniture was a bit the worse for wear in the living area. Located in parklands within walking distance to the lake and to a shopping area with lots of cafes and restaurants. Definitely need you own transport if staying this far out of the heart of the Gold Coast.
Bodde här 2 nätter i december 2017
Svar från Chancellor Executive 9 jan. 2018
Dear Carol, Thank you for your review! We appreciate your feedback and we are working hard each day to improve our facilities so our guests can have the best stay possible! We have taken on board your feedback regarding upgrades to the unit and this is on our agenda for 2018. We hope to welcome you back again in the near future! Regards, Chancellor Executive Team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 18 nätter i november 2017
Svar från Vicky 31 jan. 2018
Dear Valued guest, Thank you for staying at Chancellor Executive Apartments. We appreciate your positive feedback. We look forward to welcoming you back at Chancellor in the near future. Chancellor Management Team

4/10 Dåligt

Verifierad resenär

Gillade inte: Boendets skick och faciliteter
Average. Asked for a roll away bed that wasn't there for our very late check-in. The bathroom was in need of a mould treatment.
Bodde här 1 natt i november 2017

4/10 Dåligt

Mikey, Sydney

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Mildew everywhere
Roll Down the blind and get a surprise, all mildewed and very unclean bathroom windows and corners. Several lights (3) not working Maintenance looks lacking
Bodde här 2 nätter i oktober 2017

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
After hours checking was amazingly easy
I’ll DEFINITELY be coming back :) it was an absolutely stress free experience and everything was clean and tidy and perfect
Bodde här 1 natt i oktober 2017

8/10 Bra

Chanelle, sydney

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet
Stop over
Lovely apartments with everything you needed. Balcony overlooking the pool was a lovely touch. Room was spacious but wasn't clean. We found a dirty bandaid, rubbish under the beds and the place was very dusty. Just switching the lamp on left a dust finger print! Other than the cleanliness the place was lovely, great spacious apartments, secure parking and pool/gym was a great touch.
Bodde här 1 natt i september 2017

4/10 Dåligt

Mark, Toowoomba

Gillade: Renlighet
Gillade inte: Personal och service och rummets bekvämlighet
Difficult to book in. No receptionist. Intercom communication only. Car wiping pad us about 60 mtrs from boom gate. Limited time to get in.no signs to indicate what to do or whete to go. Paper thin wall so you hear every noise. Hard bed mattress. Reasonable value would be about $80 not $186.
Bodde här 1 natt i augusti 2017

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Accommodation was great for our purpose. Central to what we had to do and places we visited. Location being close to local restaurants was excellent.