Crest Apartments

Few points here - starting with positives 1. We were 2 mins walk to Main Beach which is great. 2. The apartment building itself is very good with some great facilities - tennis, pool, gardens etc 3. The kitchen was well equipped & big enough for a couple 4. Very close to the Main Beach restaurant area - some great places there The not-so-positive side 1. The room turned out to be on the side that gets no sun (should get western sun but the building behind stops that). 2. By booking through Hotels.com the room level booked put us in that category of room - this is one thing the booking sites like Hotels really need to lift their game on so the customer knows the downside of the price trade off - we'd have been better going direct & paying maybe more to get what we want. 3. Gold Coast had a few days cold snap when we arrived and they don't seem to be geared up to cater for this - so that combined with point 2 made it a bit uncomfortable heat wise. Their heating in the 1 bedroom appts is very loud and not very effective. They gave us a portable heater which clearly wasn't checked as it didn't work - didn't bother to raise the issue. 4. The appt wasn't the cleanest we've ever stayed in and 2 outside chairs were covered in bird poo but we didn't use the balcony because of the cold snap so didn't raise this at the time. 5. Suggest rooms are checked more frequently for usability - eg cleanliness, no dvd remote, balcony chairs, room bins dirty.