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Recensioner av Sailfish Cove

4 out of 5
Sailfish Cove
215 Cottesloe Drive, Mermaid Waters, QLD

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 6 av 31 recensioner" "
8 - Bra i betyg. 16 av 31 recensioner" "
6 - Okej i betyg. 8 av 31 recensioner" "
4 - Dåligt i betyg. 0 av 31 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 31 recensioner" "

7,0/10

Renlighet

7,2/10

Personal och service

7,0/10

Boendets skick och faciliteter

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Comfortable room and the pool/lagoon /spa was beautiful
Svar från Liz 9 mars 2017
Apologise for the late reply due to being on holiday. Pleased to hear you enjoyed your stay & hopefully we will see you again sometime.

6/10 Okej

Verifierad resenär

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
Spacious and great for families
The actual room itself was great for our family. We loved the pools and facilities. However the cleanliness of the room was very poor. For the price we paid for the accommodation I expected much more.
Svar från Liz 18 nov. 2016
I apologise for the delay in responding to your feedback. I am pleased that you enjoyed your stay & your comments regarding the cleanliness of the unit in general has been addressed. I hope we have the chance of welcoming you once more in the not too distant future. Regards Liz/Reservations

6/10 Okej

Tommy, Grafton

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Pleasant surprise.
Thought that this was some kind of resort, not a town house in a gated community. Kids on scooters and bikes riding everywhere without helmets and no regard for cars. Initials carved in the kitchen counter and the whole place was just a bit tired looking. Was quite happy with the canal site and was overall comfortable. Downstairs toilet takes hours to refill, and en-suite cold tap leaked all the time and no staff to leave a report with, and old census papers still at the door.
Svar från Liz 18 nov. 2016
I apologise for not responding sooner to your feedback. We are aware that some of the units require updating & this has taken place in 3 of the units since your stay. We are in constant communication with owners as to the upgrading of the units. I'm sorry you experienced a couple of maintenance issues. Guests are invited to ring the resorts' number & report issues to our night service which get passed on to us so we are able to address the issue promptly. We are also working with the Body Corporate to address the issue of bike riding within the complex. I do hope you enjoyed your stay & you may consider staying with us again in the future. Regards Liz/Reservations

8/10 Bra

Sacha, Wide Bay, Qld

Gillade: Renlighet, personal och service och rummets bekvämlighet
Very spacious with nice view
Clean & spacious apartment. Staff were welcoming & very helpful. Downside is that unit is somewhat outdated, coffee table had a massive dent/hole in it, but otherwise, very happy
Svar från Liz 18 nov. 2016
I apologise for the very late reply - I thought I had actually replied ages ago. I'm pleased you had an enjoyable stay. We are aware that some of the units do require updating & we are always communicating with owners as to what could be done to upgrade units. I'm not sure what unit ou stayed in but if it's the one I think it is (due to your comment about coffee table) then I am happy to advise that the unit has been updated somewhat & the coffee table has been replaced. We look forward to welcoming you back at sometime in the future. Regards Liz/Reservations

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice place to stay
Pools were great for the kids.. Quite a few cockroaches getting around.
Svar från Liz 18 nov. 2016
Thank you for your feedback. So lad you all enjoyed your stay. I'm sorry about the cockroaches - the units are pest controlled yearly but unfortunately the units are easily accessed for these harmless but nasty little blighters. We are in the process of organising twice yearly inspections as we are aware that they are more prevalent in the summer months here in Queensand. Hope to see you again sometime. Regards Liz/Reservations

8/10 Bra

Peter, New Zealand - Christchurch

Gillade: Boendets skick och faciliteter

6/10 Okej

Charles, Australia - QLD - Brisbane

Gillade inte: Personal och service och boendets skick och faciliteter
Facilities: didnt supply extra beding; Value: Could be better; Service: Sloppy; Cleanliness: Hygienic ;

8/10 Bra

Diane, Australia - VIC - Melbourne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Facilities: Above average; Value: Affordable; Service: Professional, Courteous; Cleanliness: Lovely;

10/10 Fantastiskt

Dherandra, Australia - NSW - Sydney

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Facilities: Home away from home; Value: Bargain; Service: Flawless; Cleanliness: Spotless;

8/10 Bra

david, Australia - VIC - Melbourne

Gillade: Personal och service
Facilities: should have a simple gym; Cleanliness: carpets looks dirty n old; Don't put airconditioning when there is none.

8/10 Bra

Mark, Australia - SA - Adelaide

Gillade: Boendets skick och faciliteter
Facilities: Good; Value: Acceptable price;

10/10 Fantastiskt

Laura, Australia - VIC - Melbourne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice and inexpensive food at Sailfish Cove's restaurant. They also do takeaway.

10/10 Fantastiskt

Christopher, New Zealand - Auckland

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Facilities: Good; Service: Go the extra mile;

8/10 Bra

Lorraine, Australia - QLD - Brisbane

Gillade: Renlighet, personal och service och boendets skick och faciliteter

6/10 Okej

Tammy, Australia - VIC - Melbourne

Facilities: Basic; Value: Economical; Cleanliness: Tidy, Clean; onsite restaurant owner tried to help with our 'included' breakfast even though there was a very large group booking that weekend

10/10 Fantastiskt

Sharon, Australia - QLD - Brisbane

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Facilities: Good; Value: Bargain; Service: Outstanding; Cleanliness: Pleasant; The restaurant staff were very obliging and catered to our every need.

8/10 Bra

Richter, Australia - QLD - Regional QLD

Gillade: Renlighet och personal och service
Facilities: Typical; Value: A steal; Service: Professional; Cleanliness: Pleasant;

8/10 Bra

Joyce, Australia - NSW - Sydney

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Value: Economical, Decent for what you get.; Staff really know their stuff, pity reception isn't open 24/7 (or even 9-5).

8/10 Bra

Nicola

Gillade: Personal och service och boendets skick och faciliteter

8/10 Bra

Evelyn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Facilities: Above average; Value: Bargain; Service: Professional, Respectful, Courteous; Cleanliness: Pleasant;

6/10 Okej

Robert, Australia - QLD - Brisbane

Gillade: Renlighet
Gillade inte: Personal och service
The faclity restaurant is worth a visit

6/10 Okej

Neil, Australia - QLD - Brisbane

Gillade inte: Boendets skick och faciliteter
Facilities: Tired, Old; Cleanliness: Clean; If you want a good self catering unit for the family at a great price and don't mind the location, this is great.

2/10 Väldigt dåligt

Kristina, Australia - SA - Adelaide

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Facilities: Run-down, Horrible; Value: Over-priced; Service: Unavailable; Cleanliness: Filthy, Unsanitary;

8/10 Bra

Graeme, Australia - NSW - Sydney

Gillade: Renlighet, personal och service och boendets skick och faciliteter

8/10 Bra

Jayne, Australia - VIC - Melbourne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Facilities: Nice ; Value: Reasonable; Service: Courteous; Cleanliness: Pleasant; The onsite cafe is lovely but owned separately from the resort, but beware the $5 the resort gives the cafe doesn't get you much breakfast!

8/10 Bra

Rick, Australia - QLD - Regional QLD

Gillade: Renlighet och personal och service
Facilities: Basic; Value: Great deal; Service: Professional; Cleanliness: Pleasant; The cafe was fantastic, great food , prices where great , friendly

10/10 Fantastiskt

Darren, Australia - QLD - Regional QLD

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Facilities: Relaxing; Value: Bargain; Service: Good; Cleanliness: need clean; Werent advised on how to get breakfast so for 2 of the days we didnt get our breakfast as the cafe was closed Third days breakfast was delicious

8/10 Bra

Janice, Australia - TAS - Hobart

Gillade: Personal och service och boendets skick och faciliteter

6/10 Okej

CHARLENE, Australia - NSW - Port Macquarie

Gillade inte: Renlighet
Facilities: Everyday; Value: Could be better; Service: Basic; Cleanliness: Lacking;

6/10 Okej

Lauren, Australia - QLD - Sunshine Coast

Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet