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Recensioner av Haile Resort Gondar

4 out of 5
Haile Resort Gondar
Arbegnoch Adebabaye, Bluko, Gondar, Amhara

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 12 av 27 recensioner" "
8 - Bra i betyg. 10 av 27 recensioner" "
6 - Okej i betyg. 3 av 27 recensioner" "
4 - Dåligt i betyg. 1 av 27 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 27 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

8,0/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

JORGE, St romain le puy

Gillade: Renlighet
Bodde här 1 natt i november 2023
Svar från Beni 18 nov. 2023
Dear Jorge Greetings From Haile Hotels and Resorts Thank you for choosing to stay with us and taking the time to write a review of your stay at our resort.Thank you and Hospitality Regards  Abenezer TGroup Reservation Supervisor

8/10 Bra

pau

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One of the best hotel in Gondar. Staff don’t speak much English, it’s a popular event place for locals. So you need to expect some noises
Bodde här 2 nätter i oktober 2023
Svar från Beni 18 nov. 2023
Dear Pau Greetings From Haile Hotels and Resorts We appreciate that you chose to stay with us, that you did, and that you took the time to write a review of your time.Thank you and Hospitality RegardsAbenezer TGroup Reservation Supervisor

10/10 Fantastiskt

Pablo Andres

Bodde här 3 nätter i maj 2023
Svar från Beni 18 maj 2023
Dear Pablo Greetings From Haile Hospitality Groups Thank you for making a review on our resort, its been a pleasure having you here.Sincerely Abenezer T

8/10 Bra

Monica

Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet
El personal muy amable , hacen mucho por que uno esté a gusto
Bodde här 1 natt i maj 2023
Svar från Beni 18 maj 2023
Dear Monica Greetings From Haile Hospitality GroupsThank you for taking your time to make a review on our resort, Our staff is always there to serve you and create a comfortable atmosphere as before.SincerelyAbenezer T

10/10 Fantastiskt

Mireille

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Personnel à l'écoute
Svar från Central Reservation Agent 31 jan. 2023
Dear Mireille Greetings and thank you for taking your time to make a review on our Hotel.our staff will always be glad to serve you like we did before.Sincerely

10/10 Fantastiskt

Monika

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sehr gutes Hotel aber teuer
Für atiopische Verhältnisse sehr gutes Hotel. Sehr freundliches zuvorkommendes Personal. Sehr saubere große Zimmer. Ordentlicher TV . Bad müsste erneuert werden aber heiße Dusche. wIFI funktioniert da Router vor dem Zimmer installiert. Kühlschrank kühlt kaum . Wasserkocher im Zimmer. Frühstück für Äthiopien reichhaltig und auch westliche Gerichte und Eierspeisen. Obst Brot. Preis leider zu hoch.
Bodde här 9 nätter i maj 2022
Svar från Central Reservation Agent 10 juni 2022
lieve Monika Groeten uit haile hotels en resorts Bedankt dat u de tijd heeft genomen om een recensie te plaatsen over ons hotel we zijn blij dat je genoten hebt van je verblijf bij ons, het was een genoegen je van dienst te zijn, daarnaast zul je een comfortabelere omgeving ervaren en daarnaast willen we je bedanken voor je gedetailleerde beoordeling oprecht

10/10 Fantastiskt

Muluneh

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I went with my wife and it was great experience
Bodde här 1 natt i maj 2022
Svar från Central Reservation Agent 11 juni 2022
Dear Muluneh Greetings from Haile Hotels and Resorts Thank you for taking your precious time to make a review on our Resort, we are glad you had the best experience and hoping to have you back soon. Sincerely Abenezer

2/10 Väldigt dåligt

Seiffe

Bodde här 2 nätter i april 2021

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Bodde här 1 natt i november 2020
Svar från Frehiwot F. Group central reservation officer 19 nov. 2020
Dear Guest, Greetings from haile hotels and resorts, thank you for taking your precious time to review one of our resort Gondar , we appreciate all our guest's feedback and suggestion. hopefully you will visit us again. With hospitality regards

6/10 Okej

Verifierad resenär

Reste i grupp
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
The hotel is in pretty worn conditions, quite hot at night, average restaurant. The nice thing is the pool, but please note that it's not restricted to hotel guests, so when we arrived on a Sunday, it was completely full with day users. So, in summary, the hotel is pretty average and the pool is nice.
Bodde här 2 nätter i mars 2020

8/10 Bra

Ronen

Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
International style accommodation in Gondar
The hotel is very clean and the staff are very helpful. The pool looks good however we did not use it. Breakfast had many choices and including western dishes. Compared to Ethiopia the bed was comfortable and the towels were great. Specifically we could not close the bathroom door and our shower was not comfortable to operate. We had no working wifi in the room, unless we stood by the door.
Bodde här 1 natt i februari 2020
Svar från Frehiwot F, Group central reservation agent 13 feb. 2020
Dear Guest, greetings from Haile hotels and resorts Thank you for taking your precious time to review our resort, we are happy to hear that our staff and service was appreciated, and we are very sorry for the problem that you faced. we will take a corrective action to minimize the inconvenience. With hospitality regards regards

10/10 Fantastiskt

Barbara, NC

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent views over Gondar and the surrounding mountains. Staff is very attenetive and friendly. Rooms are clean and nicely appointed.
Bodde här 3 nätter i december 2019
Svar från Frehiwot F, Group central reservation agent 8 jan. 2020
Dear Guest, thank you for taking your precious time to review our resort. we appreciate all our guest's feedback and suggestion, Hopefully you will visit us again on your next time trip. With hospitality regards

10/10 Fantastiskt

Sean

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great option at the more luxurious end in Gondar
This is a (relatively) more expensive but very good option in Gondar. It's conveniently placed, in a beautiful setting, and benefits from a slick and comfortable restaurant on the premises. The outside terrace is great for an evening drink while watching the sun set over Gondar. If you're planning to hike the Simiens and you book the return night at the resort, then they will store your luggage for free. We were also upgraded to a Junior Suite without any particular reason we could ascertain. Water pressure is not great in the showers but I think that's more to do with Gondar than the hotel. The staff were great - warm, friendly and engaged. If you're a bit tired of roughing it this makes for a very nice change of pace at (by western standards) an affordable price.
Bodde här 2 nätter i december 2019
Svar från Frehiwot F, Group central reservation agent 4 jan. 2020
Dear Guest, Greetings from Haile hotels and resorts Thank you for taking your precious time to review our resort, we are really glad to here that you we're liked our resort service.we appreciate all our guest's feedback and suggestion, Hopefully you will visit us again on your next time trip.

6/10 Okej

Natal iman

Gillade: Rummets bekvämlighet
Bodde här 1 natt i december 2019
Svar från Frehiwot F, Group central reservation agent 10 jan. 2020
Dear Guest, Thank you for taking time to review our resort, we appreciate all our guest's feedback and suggestion. With hospitality regards

8/10 Bra

Shelia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable stay
We stayed here before and after our Simien Mountains bike. Service is great and they include complimentary airport pick up and drop off. Both rooms we stayed in were comfortable and had everything we needed. They are dark though when the sun goes down. Lighting is not very good. WiFi is terrible in the rooms though, you can only get it when you’re standing right up against the door. Better to just go outside to the lobby to use it which can be inconvenient at times. I would stay there again if I went back to Gondar
Bodde här 1 natt i december 2019
Svar från Frehiwot F, Group central reservation agent 30 dec. 2019
Dear Guest, Greetings from Haile hotels and resort Thank you for taking your precious time to review our resort, we are glad to here that you we're liked our hotel and we're sorry about wifi and the problem that you faced,we will take a corrective action to minimize the inconvenience. With hospitality regards

10/10 Fantastiskt

Andres

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Recomendable sin dudar.
El detalle de la bandeja de frutas al llegar, habitación muy cómoda con nevera y Kettle y un desayuno excelente. Las vistas de la habitación son buenísimas. Muy recomendable. El personal es muy atento
Bodde här 1 natt i december 2019
Svar från Frehiwot F, 20 dec. 2019
Dear Guest, Thank you for taking your precious time to give a comment on your stay, we appreciate all our guest's feedback and suggestion, Hopefully we will see you again on your next time trip. With hospitality regards, Group central reservation officer.

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2019
Svar från Frehiwot F, Group central reservation agent 26 dec. 2019
Dear Guest, Thank you for taking a time to review our resort, we appreciate all our guest's feedback and suggestion.

4/10 Dåligt

Verifierad resenär

Reste med sin partner
Gillade inte: Personal och service och boendets skick och faciliteter
Bad check in experience - no towels provided and had to ask 4 times over the course of 5 hours before we got them. Bedsheets were also very damp and weren't changed until hours after we asked. Bathroom ventilation system was awful, could smell toilets and cigarette smoke from neighbouring room. Room walls paper thin, sandwiched between a noisy family and a guy who had his TV on full blast past 11pm until we reported it to reception. Lack of ventilation in the room, became incredibly hot in the morning. No kettle in room, no lift/elevator on the property either. Phone didn't work and no contact number sheet provided for calling reception quickly. Lack of conveniently placed power sockets in room. Free airport transfer was helpful however, WiFi decent and the breakfast was not bad.
Bodde här 1 natt i november 2019
Svar från Frehiwot F, Group central reservation agent 14 nov. 2019
Dear guest, Greetings from Haile Hotels & Resorts, Thank you for taking your precious time to give a comment on your stay with us. We appreciate all our guests’ feedback and suggestion, we are really sorry for the inconvenient and the problem that you faced. as it is through constructive comments that we need to continually improve our services and facilities for our guests. Hospitality Regards,

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The view of the Castle is good as is the location quite near the centre of town. The property has a very nice 16m. swimming pool which was functional at least during my visit. The restaurant has a wide choice and was pretty good
Bodde här 2 nätter i november 2019
Svar från Frehiwot F, Group central reservation agent 11 nov. 2019
Dear Guest, Thank you for taking your precious time to give a comment on your stay with us, we appreciate all our guest's feedback and suggestion,and We're really glad that you liked our swimming pool and restaurant. Hopefully we will see you again on your next time trip. !

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They provided me with an excellent guide. The breakfast was good but the dinner that I had was inedible. Also Ethiopians seated next to me eating traditional Ethiopian food said it was just barely ok. Stay there for the hotel part but don’t eat anything there except breakfast, would be my recommendation.
Bodde här 2 nätter i oktober 2019
Svar från Frehiwot F, Group central reservation agent 11 nov. 2019
Dear Guest Thank you for taking your precious time to give a comment on your stay with us,We're sorry to hear that you were disappointed with the dinner.We're doing everything we can to minimize the inconvenience.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Tres bel hotel. Propre, tres bien situé en ville proche de tout. Petit déjeuner varié et personnel tree attentionné.
Bodde här 2 nätter i november 2019
Svar från Frehiwot F, Group central reservation agent 11 nov. 2019
Dear Guest, Thank you for taking your precious time to give a comment on your stay, we appreciate all our guest's feedback and suggestion.and hopefully we will see you again on your next time time trip.

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i oktober 2019
Svar från Frehiwot F, Group central reservation agent 25 okt. 2019
Dear Guest, Thank you for taking you precious time to review our resort,we appreciate all our guest's feed back and suggestion.

8/10 Bra

Lily, Vancouver

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
I like the big room they gave us unfortunately the hot tub in the room didn't worked. Also in the amenities it said dry & wet sauna, gym & pool yet at the moment they only have the pool!! We wanted to enjoy the dry sauna!!!
Bodde här 1 natt i oktober 2019

8/10 Bra

philip

Gillade: Renlighet och personal och service
tel
A good hotel Spa/sauna had not been working for 3 months but was being advertised when booked
Bodde här 3 nätter i september 2019
Svar från Frehiwot F, 7 okt. 2019
Dear Guest, Thank you for taking your precious time to a give a comment on your stay, our spa and sauna will be available soon and we are very sorry for the inconvenience and thank you for your constructive comment. With best regards

10/10 Fantastiskt

Mariusz

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fully recommend
We are there only 2 days but we enjoy this time very much. Hotel Staff was very kind and helpful. Room was very clean and well equiped ( there was even hair conditiiner! :D hairdryer and cold drinks).
Bodde här 2 nätter i september 2019
Svar från Frehiwot F, 24 sep. 2019
Dear Guest, Greetings from Haile Hotels & Resorts, This is kindly to thank you for giving your precious time and feed us your constructive comment. Hopefully, we would see you on your future visit. With best regards

8/10 Bra

Rodolfo

Gillade: Renlighet och personal och service
Wonderful staff, but a bit maintanance required
Staff was wonderful, as usual in Ethiopia. Wifi signal was too weak in my room, had to connect from the corridor. Lighting in the room insufficient, most sockets didn't work. No mosquito net. Breakfast ok. No elevator (not a big deal for me, but could be an issue for others). Location is very good, quite close to the Four Sisters restaurant and not far away from the castle.
Bodde här 1 natt i augusti 2019
Svar från Frehiwot F, 4 sep. 2019
Dear Guest, Greetings from Haile Hotels & Resorts, This is kindly to thank you for giving your precious time and feed us your constructive comment. Hopefully, we would see you on your future visit. With best regards