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Reviews of Lake Haven Motor Inn & Palms Restaurant

3.5 out of 5
Lake Haven Motor Inn & Palms Restaurant
155 - 157 Wallarah Road, Gorokan, NSW

Reviews

7.8

Good

Rating 10 - Excellent. 43 out of 142 reviews" "
Rating 8 - Good. 54 out of 142 reviews" "
Rating 6 - Okay. 28 out of 142 reviews" "
Rating 4 - Poor. 11 out of 142 reviews" "
Rating 2 - Terrible. 6 out of 142 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

JANE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, restaurant has lovely meals.
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Travelled with family
Would stay again.
Good location. Room was good however close to main road.
Stayed 2 nights in Jan 2024

10/10 Excellent

Deborah, St Clair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Rami

Business traveller
Stayed 9 nights in Dec 2023

6/10 Okay

Keith

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff were good but property lacked maintenance, leaky tap in Bathroom very hard to stop dripping, Key system that turned off fridge when key removed and all power stopped front screen door poorly fitted and rattled all night on third night when it was windy
Stayed 3 nights in Nov 2023

8/10 Good

Stephen

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by this property. I needed somewhere to stay over for a couple of nights, it was perfect
Stayed 2 nights in Nov 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Mary

Budget Motel Close to Wying Leagues Club
A convenient place to stay for access to Wyong Leagues Club. Parking is a problem unless you get there early.
Stayed 1 night in Oct 2023

10/10 Excellent

Bob

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just off the Main M1 motorway, We stopped here for the night rather than battle with Sydney traffic after a long day's drive
Stayed 1 night in Oct 2023

8/10 Good

gregorie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Nigel

Stayed 1 night in Oct 2023

4/10 Poor

Colin

Business traveller
Disliked: Property conditions & facilities, room comfort
Not staying again
Pretty poor quality and my room smelt like a fish coop. Very basic facilities.
Stayed 1 night in Sep 2023

10/10 Excellent

David

Stayed 1 night in Sep 2023

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2023

8/10 Good

Khin

Travelled with family, Business traveller, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Nice to stay with the pet. Very convenient to bring a dog as it is pet friendly accommodation and close to a dog park. Public transport is convenient to Wyong Station and Lake Haven Centre shopping.
Stayed 2 nights in Aug 2023

8/10 Good

Doug

Travelled with partner
Liked: Cleanliness, staff & service
Looking a bit tired from outside but nice clean room, quite
Stayed 1 night in Aug 2023

8/10 Good

Mary

Stayed 1 night in Jun 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Clean and tidy. Staff were very good. Would happily stay again in the future.
Stayed 1 night in Mar 2023

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Feb 2023

10/10 Excellent

Shay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff and nice and clean
Stayed 1 night in Dec 2022

8/10 Good

Stuart

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where I had to get too
Stayed 1 night in Jan 2023

6/10 Okay

Tricia

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Amenities
Staff are lovely.The room was spacious,bed was comfortable,blinds didn’t shut properly,a/c worked perfectly but the bathroom/shower had a bad leak that was wetting carpet at bathroom entrance.In general it was a pleasant enough stay

10/10 Excellent

Naciye

Stayed 2 nights in Dec 2022

4/10 Poor

Mike

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Close to motorway. The motel is run down. The initial view is poor due to the overgrown front garden and the old paint on reception entrance. The room smelt of dogs ….in the carpet!! We wouldn’t have stayed had we known you allowed dogs in rooms. Chipped paint around the door frames was a clear indication that the place hasn’t been cared for.
Stayed 1 night in Dec 2022

2/10 Terrible

Jason

Stayed 1 night in Dec 2022

10/10 Excellent

Camilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a stopover on this place and we highly recommend. It was cleaning and the space was big enough for two of us. We had good assistance and everything worked well.
Stayed 1 night in Nov 2022

4/10 Poor

Mark

Stayed 1 night in Nov 2022

2/10 Terrible

David

Stayed 1 night in Oct 2022

6/10 Okay

Paul

Stayed 1 night in Oct 2022

10/10 Excellent

Alan

Stayed 1 night in Oct 2022

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pleasant place to stay in a very good location for us. The bed was excellent, the room was clean and tidy, the kitchen was well supplied and it was very quiet. There was plenty of room. We liked the restaurant being on site.
Stayed 2 nights in Sep 2022

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

2/10 Terrible

Leone

Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Had to leave after 20 minutes due to loud and aggressive domestic dispute between other guests which made us feel very uncomfortable and unsafe. Did not receive a refund.
Stayed 1 night in Sep 2022

6/10 Okay

Joanne

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Manager/owner ? seemed to be totally inconvenienced by our arrival. Receptionist was lovely. Room was clean but dated. Sunday morning had the fire alarms going off for a solid 10 minutes before we went to see where the owner/manager was, to find him sitting at the desk and complain that this had happened before, and turn them off. Two alarm lights were on separate rooms. (He did do a room check) We live and learn …
Stayed 1 night in Aug 2022

6/10 Okay

Peter, Forest Glen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
First room unusable due to very strong smell of nicotine. Overall rooms and verandah area need good clean
Stayed 2 nights in Jul 2022

8/10 Good

Allison

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the property was quite old and dated. And there was dust and dirt around the beds very very thick. Beds were clean kitchen was clean staff were lovely
Stayed 1 night in Jun 2022

10/10 Excellent

Steve

Stayed 1 night in May 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Very average
Stayed 1 night in May 2022

10/10 Excellent

Rita

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Friendly reception staff. Motel is dog friendly.
Stayed 1 night in Apr 2022

8/10 Good

Patricia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Appreciated it is pet friendly. Restaurant accommodated my request for a vegan meal despite non shown on menu.
Stayed 1 night in Apr 2022

8/10 Good

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very happy. Will stay again
Stayed 6 nights in Apr 2022

6/10 Okay

Trevor

Liked: Staff & service
Stayed 2 nights in Apr 2022

10/10 Excellent

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Kirsten

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Comfortable beds.
Stayed 1 night in Jan 2022

10/10 Excellent

Leslie

Stayed 1 night in Jan 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not so good
Peter was grumpy both on the phone and in person -not friendly or welcoming at all . Place is old and could use a coat of paint and refurbishment to modernise it . Looks like this was ex housing commission apartments. Parking was not allocated to your room so you can’t park just outside your room. Noisy drunks fought all night in the next room but there is no-one to complain to as reception was closed . On the plus , the women working there in housekeeping were all very friendly and helpful.
Stayed 7 nights in Dec 2021

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness, staff & service
Rooms clean and comfortable.. Lots of traffic noise as windows not soundproofed and our room was on the main road side. If you need to sleep request a room at the back. WE didn't use the restaurant nor breakfast as we had other plans.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021