Pensionat i Goromonzi

“There was no hot water at the property. No sugar or milk was available on arrival. Owner was contacted multiple times on however messages were being read but no response. The staff tried to assist however as the owner was not available they were limited with what they could do.a refund was also requested for part of the stay due to the issues however the owner again did not respond”

“This place is running a bait and switch operation. We booked a room for 5 people, since the listing said there were 5 beds and it could accommodate up to 10 people. But when our group of 5 (2 adults and 3 children) showed up, they were told they get 1 room with 1 bed. Our group was then repeatedly harassed until we paid for another room in order to not have all 5 in 1 bed. So they basically sell you one room, but then make you pay twice the cost - a classic bait and switch. Even if it had been...

“This is definitely a tranquil haven set amongst a city of contrasts. The team were attentive went out of their way to ensure my stay was relaxing, enjoyable and any needs/requests were promptly and efficiently dealt with. The Lodge is set within a lush garden landscape and rooms and common areas are clean and beautifully appointed. Breakfast was home cooked, generous & delicious. There was an option to also have cereals, fruit, cheese, yoghurt (buffet). York Lodge is a wonderful base from which...

“My colleagues and I had a wonderful stay at Highlands. The grounds are beautiful. The room was very comfortable as well. The staff is excellent: super friendly and welcoming. Would definitely stay again.”

“I was not able to stay here. The hotel was not where it said it was and did not exist. I tried to contact Expedia but just got circular bot garbage and disconnection. Finally Expedia just ghosted me. Never did they offer any other accommodation or my money back. And once disconnected, even though they knew definitively I could not stay there, it was though my problem vanished, and they made no further effort to compensate me in any way. I want my money back and I don’t think I’ll ever use their...

“A comfortable, well maintained property in a good location.The outstanding feature was the the helpfulness of the staff - nothing was too much trouble. Highly recommend.”