Hotell i Gosen-Neu Zittau

“Overall nice hotel but always find it annoying when being charged hidden costs. I had prepaid but they still charged 10€ for "city tax", which is not mentioned anywhere. Also read this in another persons review, which the hotel acknowledged, but still a problem apperantly. ”

“Bra hotell nära motorvägen ”

“No complaints at all, you did good!”

“Great”

“Väldigt bra frukost. Barnvänligt hotell ”

“Riktigt bra hotell med trevlig personal - stort och rymligt rum!”

“All good :)”

“Ok”

“It feels like the hotel lost their spark a few years ago. They seem under staffed and it feels like they have a manager issue. Before arrival I called in a few times to ask questions, half of the times I was put on hold until the line broke after I asked ”hello do you speak english?”, and the other half of the times I was rudely spoken to. The wellness center is a joke, it’s 1 dry sauna, 1 warm room(?) and one steam sauna that was broken, the rest of the space was just seats and showers without...