Hotell i Grace Bay West

“I wanna give them a 5 star super friendly staff but rooms feel outdated. AC is not working correct even if we tried to adjust and staff helped us to move to another room still same problem. Way to cold air blowing. No proper sleep and feel exhausted. Bed broke aswell and not comfertable. We had to take massage in order to feel relaxed.. food was Ok. But breakfast not worh it. Very poor and boring selection. Better to spend on local cafes / restaurant. Beach was good and clean. ”

“We had such a great stay, we will be back ”

“Every thing was perfect - the staff especially. Food was great, breakfast was amazing. Room was so nice and comfortable. Clean, updated, perfect. Both our room attendants and our concierge guys made sure we were well taken care of. My husband used the gym and loved it. Our vacation was so peaceful. I think there y a lot people at the resort but it never felt crowded at all. We never waited long for anything. But the star was the beach and the water. The views from GBC were perfect. I loved...

“Incredible trip, staff, hotel. Everything was perfect.”

“Friendly front staff and staff overall. Rooms were clean the area with the large pool is great! ”

“Our stay at Neptune Villas exceeded every expectation, thanks largely to the exceptional hospitality of Miss Rachel and the property’s commitment to thoughtful, personalized service. The gourmet restaurant delivered consistently excellent cuisine throughout our visit—each meal was beautifully prepared with fresh, quality ingredients that satisfied both adult palates and my child’s more selective tastes. What truly distinguished this experience was Miss Rachel’s genuine investment in our little...

“Everything about the place was great. ”

“Great place!”

“Staff was very friendly and helpful. They even gave me a complimentary ride to the airport.”

“Hotel with very convenient location to Grace Bay Beach. Staff very friendly and helpful. Value for money compared to other properties in the area.”

“Upon check-in, we were greeted then and every morning, afternoon and night we stepped into the lobby. Amazing top tier service that did not go unnoticed. We even called for a taxi the first night, was told it would be there in 10-15 mins so we stepped to the nearby bar, came back to the lobby to catch the taxi we thought was ours, but turns out it wasn’t. We found out because the front desk agent came looking for us everywhere! (Of course we apologized profusely). The location was away from the...

“Fantastisk personal. Bra läge, bra frukost!”

“Excellent staff , amazing views and water ”

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“The grounds, the rooms, the staff, the on premise restaurants, the proximity to the best restaurants on the island, the beach, the pool and pool bars all are amazing!!! Our 3rd year in TCI. Can't wait to go back!”

“Excellent luxury resort perfect for a week of total relexation! Great food and service!”

“Staff was amazing.... JoJos jerk sandwich, burgers, and sandwiches were all good. The employees at this resort truly were special. Great value and sensational amenities. Management was top notch and room pristine. ”

“Detta hotell var mycket bättre än vi hade hoppats på. Rummen var moderna och fräscha, och kändes lyxiga. Ca 7–10 min promenad från stranden med staff som lämnade och hämtade oss med golfbil hela tiden. Poolen superfin med bra musik (afrobeats) om man föredrar det. Ca 20 min gångavstång till centrum med restauranger. Cyklar gratis att hyra för den som föredrar det. Sjukt trevlig och rolig personal!”

“Yes the room was spotless and the staff was quite friendly and helpful. Lisa the manager went out of her way to make our stay the perfect one. The food was most excellent and the property was secluded and most serene. The beach was kept immaculate. All in all this is a perfect place for relaxation and peace of mind. We give a shout out to Lisa for being the hostess with the mostest 😍”

“Staff was incredibly. Hotel manager Winter is phenomenal and super hospital. The room was incredible clean. There were great amenities. The location was close to our favorite restaurant Omar's, and close to our favorite beach there. Overall an incredible experience ”