Hotell nära Grand Batam Mall

“Room was as expected - clean, tidy, comfortable. The staff were very polite, friendly, and helpful. Check-in and check-out was smooth. Will definitely return to stay.”

“A very nice and new hotel that has become my new favorite for business travel to Batam. Excellent location and also freshly surrounded by a great city view. Hoping only that the breakfast offering for westerners improves. ”

“Very good service. Hotel is dated but well maintained.”

“I am a non-smoker and had booked a non-smoking room. Upon checked in, I was allocated with a smoking room. The room is filled with cigarette smell. Called the front desk to change but was mentioned full. Then”

“Wonderful reception from the staff from door to counter to fnb 👍 Hospitality shown by offering guests the free outdoor Saturday bbq dinner++. Breakfast was simply delicious 😋 Special shoutout to Nathania who accommodated our requests ever so professionally with a great warm smile.”

“No hair drying (you need to pay additional fee if you want) A bit noisy, but acceptable Location is good”

“Check in not smooth at all. When to the room door cannot open room card issues. Aircon not cold at all funny noise from the Aircon .Safe box not working at all need to replace battery.. Phone to front desk not working at all. Need to go down and up the hotel to ask for help”

“Room very clean, staff very friendly, lobby feel welcome & very nice smell. If go to batam again, for sure i will choose this hotel for my accommodation.”

“Amazing hotel and wonderful staff! This was our first time in Batam, and we really enjoyed our stay. Everyone was very helpful, friendly, and attentive throughout our visit. We had a great experience and would definitely stay again!”

“Pretty good for the price and short walking distance to the mall.”

“Great staff, good location, clean and nice room and good food. Best choice in Batam”

“The staff was very friendly and helpful, they were bilingual and spoke very good English.”

“Disappointing shuttle service Before arrival, I messaged the hotel several times to request pickup from the Batam ferry terminal, as the hotel advertised a complimentary pickup, but never received a response. We also requested the complimentary shuttle to the ferry terminal two days before departure, and the front desk acknowledged it. However, on the morning of departure, we discovered that no booking had actually been made. We also found out that the shuttle only goes to Harbour Bay Ferry...

“Though the room a bit old but the cleanliness is great. Enjoy the bed softness”

“入り口の扉が固く　閉めないと閉まらない”

“Location good. Breakfast is good Room is clean”