Hotell nära Grand Bear Falls Indoor Water Park

“Nice hotel but water park and some outside areas need some renovation”

“Great stay”

“Intimate”

“Quiet room”

“We stayed here one night to visit Starved Rock State Park. The hotel is not far from the park by car. The hotel was clean and the staff was nice. The closest surroundings are not picturesque, but we knew that. Good value for money.”

“The room was not clean.”

“Room was clean but when we wake up the whole floor was wet, probably it was a big leak somewhere”

“Perfect for location for my son’s baseball games and convenient to stores and restaurants. Original room smelled bad but was quickly able to change to another. Only thing I didn’t like as a single women traveler is the the front desk agent said my room out loud, really loudly while other guests were waiting to check in. For security they shouldn’t. Manager came in at the morning and was able to extend my check out. She was very nice.”

“Hi”

“Nice stay”

“The Fairfield Inn located in Ottawa, Illinois was VERY clean and bright inside. And the staff were amazing people ~ very informational, friendly, & helpful! There was an indoor pool, fitness room, & free breakfast every morning. The rooms were very clean & furnished w/ many extras, including iron & ironing board; hair dryer (in case anyone forgot theirs); & plenty of lighting. Nice downtown area w/ many excellent restaurants to chose from, Starved Rock State Park area is a great hike full of...

“The staff does not greet you or smiles. The mattresses felt like they have not been changed in 20 years, feeling like I was laying on springs. Brought to their attention and all they said was we will tell the manager, nothing was done. The complimentary breakfast is a joke. They only had waffles and cereal. The juice machine was never plugged in. Had to plug in the phone for it to work. Tub was stained did not look clean at all. The towels in the bathroom where not white. Was afraid to get ice...

“Very friendly, accommodating, clean, great breakfast.”

“Cockroach’s in the room upon entering. Bedsheets needed changed & front desk refused. The door appeared to be damaged, possibly kicked in & did not lock properly. There were no rooms left, so we left.”

“The staff were very nice and helpful. Water pressure wasn’t strong and shower drained slow.”