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Recensioner av Grand Inn & Residence

3 out of 5
Grand Inn & Residence
11702 - 99th Avenue, Grande Prairie, AB

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 214 av 370 recensioner" "
8 - Bra i betyg. 110 av 370 recensioner" "
6 - Okej i betyg. 28 av 370 recensioner" "
4 - Dåligt i betyg. 12 av 370 recensioner" "
2 - Väldigt dåligt i betyg. 6 av 370 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,0/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Martin, Clairmont

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Really appreciate the clean suites and incredibly helpful staff.
Bodde här 14 nätter i april 2024
Svar från Management 23 apr. 2024
Dear Martin, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 Bra

Brian

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 3 nätter i april 2024
Svar från Management 18 apr. 2024
Dear Brian, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 Bra

Amanda

Reste med familjen
Gillade: Renlighet och personal och service
The spacious 2 bedroom condo suite was exactly what we needed. The building is getting dated and in need of some updating though. Our toilet in the ensuite bath had a terrible stain in it from constant running water. Noting the kitchen to be fully stocked is a stretch but we found most of what we needed. Pleasant staff and great location.
Bodde här 1 natt i april 2024
Svar från Management 8 apr. 2024
Dear Amanda, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff and issues will be addressed. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Fantastiskt

Celine

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love this it’s just like staying at home.
Bodde här 1 natt i april 2024
Svar från Management 4 apr. 2024
Dear Celine, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Fantastiskt

Crystal

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Spacious and clean
Bodde här 2 nätter i mars 2024
Svar från Management 28 mars 2024
Dear Crystal, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Fantastiskt

Hu

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent & friendly staff. Very nice & clean rooms.
Bodde här 1 natt i mars 2024
Svar från Management 24 mars 2024
Dear Hu, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

6/10 Okej

Richa

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the choices for room types.
Bodde här 1 natt i mars 2024
Svar från Management 24 mars 2024
Dear Richa, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Fantastiskt

Kristie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed here for Winter Games and the property exceeded our expectations. It was clean, and big and was perfect for our stay. We would highly recommend this property to other travelers
Bodde här 3 nätter i februari 2024
Svar från Management 22 mars 2024
Dear Kristie, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 Bra

Sukhpal

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Management 19 mars 2024
Dear Sukhpal, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 Bra

Kimberley

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Management 19 mars 2024
Dear Kimberley, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Fantastiskt

Peter

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent
Bodde här 2 nätter i mars 2024
Svar från Management 16 mars 2024
Dear Peter, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

6/10 Okej

Lana

Gillade: Renlighet
Bodde här 2 nätter i mars 2024
Svar från Management 5 mars 2024
Dear Kyungjin, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Fantastiskt

KYUNGJIN

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I visited Grand Prairie first time because of the Alberta winter game. The room was a little bit old but it was very clean. So, we were comfortable for 3days. Thanks!
Svar från Management 24 feb. 2024
Dear Kyungjin, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 Bra

Benj

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 4 nätter i februari 2024
Svar från Management 24 feb. 2024
Dear Benj, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 Bra

Russell

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i februari 2024
Svar från Management 24 feb. 2024
Dear Russell, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Fantastiskt

Miranda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was very nice and spacious, and beds were super comfortable. It was great to have a separate living room and kitchen. We really enjoyed our stay and will definitely be back!
Bodde här 1 natt i februari 2024
Svar från Management 24 feb. 2024
Dear Miranda, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Fantastiskt

Kaitlyn

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The space was great! Loved the layout for our family
Bodde här 2 nätter i februari 2024
Svar från Management 15 feb. 2024
Dear Kaitlyn, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Fantastiskt

Devon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean nice and quiet.
Bodde här 1 natt i december 2023
Svar från Management 15 feb. 2024
Dear Devon, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 Bra

Patricia

Affärsresenär, Reste med familjen
Gillade: Renlighet och personal och service
It felt like a home, wish there was a pool or restaurant in this hotel
Bodde här 1 natt i januari 2024
Svar från Management 6 feb. 2024
Dear Patricia, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Fantastiskt

Patricia

Reste med familj och småbarn, Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place for a family, felt like a home
Bodde här 1 natt i januari 2024
Svar från Management 6 feb. 2024
Dear Patricia, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

6/10 Okej

Dan

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Management 6 feb. 2024
Dear Dan, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

6/10 Okej

Natalee

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
Terrible, broken bed, loud neighbors, but nice roo
We spent three nights here while visiting family in the area. We had a one bedroom suite with kitchen. The room is beautiful and well appointed. It was clean, large, and definitely suited our needs. Our major complaint is the beds, but specifically the king sized bed in the seperate bedroom. Half of the bed had a DEEP groove with a sharp hump at the center. It was incredibly uncomfortable and my husband suffered severe back and shoulder pain. We have stayed at most of the hotels in the area, and while we feel like the room was an excellent value for what we paid, the bed was more than enough to make us wonder whether we would stay again. That and the poor insulation between rooms. One night there was a loud party down the hall all night, and early this morning a small dog started barking and continued all of the way until we checked out. It must have been above us because there was no where you could go in our suite that we couldn't hear it. I wish we had a better experience because I really enjoyed the hotel and staff. I just can't see myself paying to have such an uncomfortable sleep.
Bodde här 3 nätter i januari 2024
Svar från Management 6 feb. 2024
Dear Natalee, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Fantastiskt

Brad

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Management 6 feb. 2024
Dear Brad, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Fantastiskt

Brad

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Management 6 feb. 2024
Dear Brad, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 Bra

Emma

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Management 6 feb. 2024
Dear Emma, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 Bra

David

Bodde här 1 natt i januari 2024
Svar från Management 6 feb. 2024
Dear David, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 Bra

Brian

Bodde här 5 nätter i december 2023
Svar från Management 9 jan. 2024
Dear Brian, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know that you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Best RegardsJenevy HughesFRONT OFFICE MANAGER

10/10 Fantastiskt

Amanda

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Management 9 jan. 2024
Dear Amanda, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know that you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Best RegardsJenevy HughesFRONT OFFICE MANAGER

10/10 Fantastiskt

Patrick

Bodde här 1 natt i december 2023
Svar från Management 9 jan. 2024
Dear Patrick, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know that you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Best RegardsJenevy HughesFRONT OFFICE MANAGER

10/10 Fantastiskt

Kelsey

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Bodde här 1 natt i december 2023
Svar från Management 6 feb. 2024
Dear Kelsey, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Fantastiskt

Bradly

Bodde här 1 natt i december 2023
Svar från Management 9 jan. 2024
Dear Bradly, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know that you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Best RegardsJenevy HughesFRONT OFFICE MANAGER

10/10 Fantastiskt

Peter

Bodde här 7 nätter i december 2023
Svar från Management 21 jan. 2024
Dear Peter, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know that you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Best Regards, Jen Hughes FRONT OFFICE MANAGER

8/10 Bra

Stacie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
we love that the rooms are big and everyone gets a bed!
Bodde här 1 natt i december 2023
Svar från Management 27 dec. 2023
Dear Stacie, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Fantastiskt

David

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
the room was awesome.. everything you need, separate rooms are nice with 2 bathrooms and kitchen and warm underground parking is the best over a cold weekend..all the staff are super nice and helpful.
Bodde här 2 nätter i december 2023
Svar från Management 20 dec. 2023
Dear David, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Fantastiskt

Colleen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Rooms were very nice for a group. The only thing i would change is the rooms are very dark. There isnt much for lights and the rooms are painted in a dark color
Bodde här 1 natt i december 2023
Svar från Management 16 dec. 2023
Dear Colleen, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Fantastiskt

Karen, Cranbrook

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i september 2023
Svar från Management 16 dec. 2023
Dear Karen, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Fantastiskt

Cathy

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms were amazing for a family stay. Will definitely be using this hotel again. ONLY thing missing were enough place settings for everyone anx a larger coffee pot. The room was comfortable and spacious.
Bodde här 1 natt i december 2023
Svar från Management 12 dec. 2023
Dear Cathy, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 Bra

Stacie

Reste med familjen
Gillade: Personal och service
limited parking this weekend- but overall, we had another great stay!
Bodde här 1 natt i december 2023
Svar från Management 12 dec. 2023
Dear Stacey, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Fantastiskt

Amanda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean! The 2 bedroom suite was great!
Bodde här 1 natt i december 2023
Svar från Management 12 dec. 2023
Dear Amanda, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Fantastiskt

Tina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
2 bedroom Suite
It was a short stay but comfortable.
Bodde här 1 natt i november 2023
Svar från Management 12 dec. 2023
Dear Tina, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Fantastiskt

Karra

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful room! We will be back
Bodde här 1 natt i november 2023
Svar från Management 28 nov. 2023
Dear Karra, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Fantastiskt

Cornelius

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice big rooms and clean
Bodde här 1 natt i november 2023
Svar från Management 28 nov. 2023
Dear Cornelius, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Fantastiskt

John

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed our stay at this hotel. The lobby was not very ascetically pleasing but the staff were very good. The room was excellent, clean and very quiet.
Bodde här 2 nätter i november 2023
Svar från Management 28 nov. 2023
Dear John, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

8/10 Bra

Jonathan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Management 28 nov. 2023
Dear Jonathan, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Fantastiskt

Rysan Grace

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Its just very convenient to everything
Bodde här 10 nätter i november 2023
Svar från Management 21 nov. 2023
Dear Rysan Grace, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Fantastiskt

Sheldon

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Management 19 nov. 2023
Dear Sheldon, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Fantastiskt

Yvonne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Management 18 nov. 2023
Dear Yvonne, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

6/10 Okej

Daniel

Gillade: Personal och service
Bodde här 1 natt i oktober 2023
Svar från Management 1 nov. 2023
Dear Valued Guest, Thank you for providing your feedback regarding your previous experienced. We sincerely apologize for the inconvenience and disappointment you may encountered during your visit. Your feedback is important to us, and we take it seriously as it helps us improve our service.We understand that you have several complaints, and we deeply regret that we were unable to meet your expectations. We would like to assure you that we are committed to addressing each of your concerns individually and taking appropriate actions to prevent such issues from recurring in the future. Once again, we apologize for any inconvenience caused and we genuinely appreciate your feedback. We look forward to hosting you in the future. Best Regards, The Management at the Grand Inn & Residence

10/10 Fantastiskt

Martin, Clairmont

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really liked this property. Liked using the amenities of the Delta next door as well. However, it is noisy. The truckers are revving their trucks all night long so maybe bring some ear plugs. The rooms are excellent. The staff is very helpful. All in all, a great place to stay!
Bodde här 14 nätter i oktober 2023
Svar från Management 1 nov. 2023
Dear Martin, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor

10/10 Fantastiskt

Arthur, FSJ

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Whenever we travel to grand prairie,we always stay in grand inn the kids love to stay there feels like home.
Bodde här 1 natt i oktober 2023
Svar från Management 27 okt. 2023
Dear Arthur, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Best Regards, Melleah Caboverde Front Office Supervisor