Hotell nära Grotto Park

“Good”

“Big leak in the bathroom. Power went out all the time and the microwave was broken. ”

“I will NEVER use Expedia again. You jeopardized my safety and I was never fully compensated for my Trust in booking with you. I need a FULL refund before engaging deeper.”

“The rooms were dirty, sheets, bathrooms and carpet, I changed rooms 3 times and they all had stained sheets and hair, the elevator was not working, the reception staff is not permanent, I waited more than 5 minutes after making multiple calls, the breakfast was very simple, I am a frequent traveler in the area and I have found better hotels for the same price range.”

“The staff was absolutely courteous very accommodating and I will stay here over again it's a home away from home”

“Booked a room with king bed but got a queen in a small room. Breakfast was poor. I though Brst Western always served a rich breakfast, but this one didn’t. ”

“Room was clean and the staff were very friendly”

“Very poor condition linen not clean and no towels. Ned bugs and roaches”

“We used airport shuttle with help from a taxi driver who called them for us.”

“Staff was great. Rooms were outdated but comfortable”

“The attendant refused to check us in. My ID was stolen and the system failed and refused to change the name so I could get checked in. I will be seeking a refund. I had to book another facility. After pulling off and paying for another room I was notified they checked us in as arrived after refusing service. ”

“Honestly, this place I would not recommend it had bedbugs. It was dirty. The towels had stuff on them. When I pulled down the bedsheets. There was hair all in the bed. It just was very bad poor conditions. There’s no breakfast in the mornings like advertised oh, and did I mention the big big bed bugs”

“Rummet stank av rök och det var brännmärken av cigaretter i lakanen trots att det var för icke-rökare. Det var inte städat på länge och smutsen var helt uppenbar i mattan. Sen bråkades och skreks det utanför hela natten!!!”

“This hotel should be torn down the rooms and the area is horrible. I plan on contacting the health department on Monday morning in regards to the condition of the entire site.”

“Hair dryer broken room 312. Very poor sound insulation. But very convenient near the Expo Center. ”

“Not well kept ”