Hotell i Guanagazapa

“Yes”

“From start to finish it was a horrible experience! We had to change key cards three times, there was no hot water, no WiFi, no working tv. Our room was in poor condition and they really need to look after their installations better. They made several mistakes with our booking resulting in me getting charged three times! The check in took close to an hour. The staff was rude and not helpful at all and not a single time did we get an apology or any kind of compensation. A huge disappointment! ”

“Everyone very cortéis, the place is spotless very modern, except the beach is a little far away, but walkable. I can recommend highly if your intention is not to be near the beach”

“This is a lovely hotel at the Pacific coast, a few hours drive from Guatemala City. Outstanding service from lovely staff. Nice albeit crowded pool areas. Do not consider if you need good Wi-Fi. It only works, and badly so, in common areas. That said, we would definitely stay here again. ”

“Staff is really friendly and welcoming ”

“Recepción no cuentan con teléfonos, ni servicio de restaurante a la habitación, habitación totalmente sucia , descuidada , cosas rotas, paredes manchadas, baños sucios. Tampoco cuenta con luz afuera de la habitación. ”

“Great place to stay. Aracely and Wilbert are very kind and devoted to make your stay as perfect as possible. Only negative point is that the location given on the site is not the real one. The owner will only give it to you after you book and after you ask for it. Taxi had trouble finding.”

“At breakfast, the waiter took my credit card to a back area to charge me, instead of bring the machine to the table. This was the only time in my entire trip that my card was out of my hands. Within 24 hours that card had 3 Temu charges and I had to cancel it. Draw your own conclusions. Ruined the whole experience. Nice hotel, great location, but a horrible staff.”

“The property is absolutely gorgeous and the staff is wonderful. On site restaurant is small but a decent amount to select from to eat. Rooms are clean and comfortable. ”

“Everything great ,noisyroad a little”

“Good family property, a bit outside of Monterrico, but with a beautiful pool and an outstanding view on the ocean. The restaurant was too expensive for us.”

“Really good place ”

“The renters before us did not want ro leave the house we had to find another place ”

“A very nice place to relax with no traffic or loud noises. Clean and a very helpful personnel. We will definitely recommend ”

“A few things we're broke but it was okayla ”

“This location is outstanding, Great amenities, great location . It’s a little tricky to find using Google and the only minor issue was there appeared to be ants the loved that location as well . ”