Hotell i Guanagazapa

“Excelente atención al cliente”

“The hotel is beautiful the only thing that needs improvement is check-in long lines. The hotel has lots of green areas that are perfect ”

“Muy lindo lugar”

“Las habitaciones son muy buenas, el desayuno estuvo muy bueno, las camas agradables, la atención del personal es muy buena. Solo se tiene que tomar en consideración el ruido de la calle en las habitaciones, es significativo especialmente durante el día. ”

“This is a lovely hotel at the Pacific coast, a few hours drive from Guatemala City. Outstanding service from lovely staff. Nice albeit crowded pool areas. Do not consider if you need good Wi-Fi. It only works, and badly so, in common areas. That said, we would definitely stay here again. ”

“Friendly staff and impeccable facilities! Surrounded by green areas with a wonderful climate, an amazing fireplace, and an overall magical atmosphere.”

“This was a great find! Will come back soon.”

“From start to finish it was a horrible experience! We had to change key cards three times, there was no hot water, no WiFi, no working tv. Our room was in poor condition and they really need to look after their installations better. They made several mistakes with our booking resulting in me getting charged three times! The check in took close to an hour. The staff was rude and not helpful at all and not a single time did we get an apology or any kind of compensation. A huge disappointment! ”

“Clean rooms, spotless kitchen very courteous employees, delicious breakfast.”

“Lugar bonito y acogedor ”

“Room is awesome and very clean and the staff are awesome and very friendly and helpful! ”

“Great stay, and very comfortable. A bit cold but the staff provided extra blankets. Laundry service for an additional fee. ”

“This is a beautiful setting in classical Mexican style. Restaurant was good. Staff was very helpful. The rooms are dated but good enough. Safe private parking. ”

“Me encantó la vista a los volcanes, el clima y La Paz que se respira.. ”

“Me encantó el lugar ! Es espectacular un jardín lindísimo, el desayuno excelente y la atención de igual manera definitivamente volvería ”

“Space was clean and had a cozy vibe.”

“Tuvimos una estadia placentera en el hotel. Los empleados muy amables y serviciales. El recepcionista Christian nos compartio sugerencias de actividades que hacer en la zona. Ademas, no esta tan lejos de Antigua. Muy recomendado el hotel. Es un lugar tranquilo con una vista increible al volvan del Agua.”

“El lugar es precioso Limpio agradable espacioso ! La playa queda como 15 minutos a pie ! Aracely muy amable al recibirnos ! Pero el dueño nos atendió por teléfono para darnos las indicaciones para llegar y el fue descortés ! Diciendo no se necesita vivir aquí para que conozca sus puntos cardinales ! Más sin embargo recomiendo el lugar pero no al hotes!”

“.”