Hotell i Guanzhongslätten

“Very helpful staff and nice room with all amenities, definitely will stay again.”

“Very clean the breakfast is very good close to shopping outlet”

“I had high expectations for the Grand Hyatt Xi'an, but unfortunately our stay did not live up to its five-star reputation. The hotel itself is beautiful and impressive in size, but that's where the "grand" experience ended for us. We booked two rooms, and the air conditioning in one of them did not work. We reported the problem, but it was never fixed during our stay. Our late-night check-in was disappointing. The front desk agent did not explain the hotel amenities, breakfast, or lounge access,...

“excellent”

“The hotel was clean, comfortable, and well located, with friendly staff who provided excellent service throughout my stay. The room was spacious and quiet, and the amenities were well maintained. Check-in was smooth, and overall experience exceeded my expectations. I would definitely stay here again and recommend it to others.”

“Love it”

“We arrived at the Renaissance Xi'an Hotel without particularly high expectations, but the hotel exceeded them in every way. We had a truly enjoyable stay. One of the highlights was the Executive Lounge. The evening offerings included an excellent variety of high-quality food, making it one of the better hotel lounges we have experienced. Breakfast was also outstanding, with a wide selection of choices and excellent service. The staff were professional, attentive, and genuinely welcoming. We were...

“Choose this hotel. It’s awesome!”

“Personnel super serviable, excellent petit-déjeuner. La chambre est petit et bris de la porte de douche qui ne ferme pas et isolation des fenêtres moyennes car on entend les gens à l’extérieur. Mais globalement très agréable.”

“I purposely chose this place as a closer hotel location rather than staying near the bell tower to be closer distance drive to the terracotta warriors and it was the best hotel I booked through my whole stay in China. Robin was my concierge who provided great communication throughout my stay there. He helped arrange transportation pick up from train station to hotel and back. During my stay he also provided recommendations around the hotel. The breakfast buffet was delicious and hotel was...

“Upon check in the front staff refused to provide breakfast despite being stated on the confirmation. When pointing to the facts we were indirectly accused for lying. I have seldom been so insulted by a professional establishment and has to spend half an hour with the support team at an enormous roaming cost before the hotel agreed to honour the booking. No one from hotel management bothered to provide an apology and it was only upon check out they presented a piece of chocolate for the...

“Good location. Rooms not as functional. Not enough hooks or places to put luggage ”

“Personalen var trevliga, rummen välstädade och nära centrum.”

“Suverän service, och fantastisk frukost!”

“The room was very nice, clean, and comfortable. The breakfast buffet offered an excellent variety of delicious options. The hotel's location is also a major advantage, with the Muslim Quarter and the Bell and Drum Towers all within easy walking distance. The only disappointment was that the airport pickup service was not accurately described. Our original flight was canceled, so we didn't arrive until after midnight. I emailed the hotel three times over the two days before our arrival to request...

“The rooms and amenities here are very clean and well maintained. The hotel staff (including the front counter and the cooks) are very friendly and approachable. The concierge is active for 24 hours so you never have to worry about booking in late. The hotel is just a 5 minute walk away from the train station so heading into town is convenient.”

“Pillows are too soft. There's no full blanket cover, just a sheet underneath the blanket.”

“If you are in the area for business, it's very conveniently located near subway station. But need to take a taxi or walk a little for shopping and eating places.”