Hotell i Guaraguao Arriba

“Okey”

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Nice new property with heated pool which is a plus. I didn’t took the all inclusive option but still had good continental breakfast. Accesible to nearby attractions.”

“You could not find a more courteous, helpful and friendly staff.”

“Pool is awesome, kids love it, beach is about 1 block away and they have chairs and towels for you there. Staff, cleaners, cooks, bartenders all were very friendly and accommodating. Breakfast is great. Seafood restaurant is very good. Casino on premises. They advertise bikes as part of the amenities. Bikes were not only not available, excuses were they are all broken (as you see them sitting there), but it seemed like you were putting the front desk out when you asked to use one of the...

“The hotel has everything you need restaurant bars and a casino it's 10 minutes from the airport and also the beach is a 2 minutes walk. If you want luxury this is the hotel”

“Property was clean and very cute. My family enjoyed the stay and would definitely stay again,”

“It was on top of a medical building and on forth floor.”

“Had some issues with electricity being out for most of the stay. Was not the hotel’s fault - impacted the entire area ”

“Ett fantastiskt hotell med vacker omgivning och väldigt trevliga rum. ”

“Hotellet var helt okej. Vi hade förväntat oss något helt annat. Frukosten va ingen vidare, inget märkvärdigt med frukosten och väldigt dyrt. Skulle inte rekommendera att köpa till frukost. Personalen var trevliga. ”

“Can not recommend. Room smelled moldy and musty - got respiratory issues, and allergic reaction to the mold. Front desk did not adress the issues, only stating fully booked. ”

“Pool were fun drinks were good”

“Love the swim up bar and the pool vibe was great. Breakfast was dry, eggs were not good, they tasted like watered down fake eggs.The property says daily housekeeping but it was every other day. They also didn’t vacuum when they came the second day. We asked for towels and my husband had to go get them because an hour later and they still had not brought them up. The outdoors has cool places to eat and explore but you can do that in 1 day… not a place where you want to explore locally more than...

“This was a beautiful hotel and access to Vivo Beach Club is the best perk ever! I definitely plan to stay here again on my next trip. I only have two minor complaints: #1 The bar was closed for most of our stay with no posted hours. Also, we purchased the buffet breakfast one morning at around 10:45am. However, the buffet ends at 11:00am. It would have been nice if the waiter informed us of that before we purchased. Despite these issues, I will be back!”