Hotell i Guaraguao

“Okey”

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Ett fantastiskt hotell med vacker omgivning och väldigt trevliga rum. ”

“We stayed here in 2023 and the hotel was wonderful. I’m not sure what happened in the last 3 years but the hotel hallways and rooms are falling apart. The lobby, pool, and beach are wonderful but the guest rooms are in DESPERATE need of a makeover. They’re dirty, worn out, and the worst part of all is the AWFUL musty mold smell in the rooms. You can literally see black mold in the air conditioning vents (see photos) and the smell is so overwhelming that I couldn’t sleep. I had to switch rooms 3...

“Hotellet var helt okej. Vi hade förväntat oss något helt annat. Frukosten va ingen vidare, inget märkvärdigt med frukosten och väldigt dyrt. Skulle inte rekommendera att köpa till frukost. Personalen var trevliga. ”

“Best place”

“No vallan lejos el servicio pésimo y la administración es una mal influencia para el turismo en puesto rico”

“Great location and great staff”

“Never change the flavor of the Potatoes.Was really good & crispy. The coffee was good but get cold too fast bec Coffee wasn’t more hot . Is good to have so peoples could have it or grab it for free, Puertorican snacks like cookies,(the yellow), Polvorones,((The whites)),ajonjolís, Turrones, Pilones de coco & the other flavors. I could be nice. I love this hotel. Really closed to everything even the Airport. Have a great day.🙂”

“Great balcony views and beautiful beach down the street”

“Bueno, pero esperaba mucho más para ser un hotel recién abierto! Mejoras en proceso que bloquean el acceso a algunos lugares y las puestas de la habitación no aíslan el sonido del exterior! Restaurante caro y poca calidad.”

“Everything was wonderful”

“This is a gorgeous hotel and the ocean view my wife and I had were breath taking. With that said they weren’t totally honest / transparent about there holding fees and deposits so ended up paying 600$ more than planned. But other than that it’s a nice hotel if you like a lively scene”

“The Candado Plaza Hotel was a great location with many amenities for our family. The staff were very friendly and the hotel was very clean. We loved the little water slide and being able to use the more adult geared pool and lounge area at the sister hotel across the street. There is need to put some extra TLC into the facilities but thus wiuld not keep us from returning or recommending.”

“El lugar nos encantó. La localización es excelente y el área nos pareció muy agradable. Todo estaba súper limpio y bien cuidado, lo cual hizo nuestra estadía aún más cómoda. Lo único a mencionar es que hice una consulta por WhatsApp y la respuesta llegó al día siguiente en la noche. Afortunadamente, no se trataba de una emergencia.”

“Fint hotel i närheten av flygplatsen. Nära till stranden och beachen. Trevlig pool. Bra frukost för att vara i Puerto Rico/USA.”

“I loved this hotel, its decor, food, beach view and amenities were amazing. I 100% recommend it for a weekend trip or a long vacation.”