Hotell med pool i Guaynabo

“Todo perfecto como siempre! Recomendado al 300%”

“Not at all what I remembered from staying here years ago. Service is very poor. Food is average. Hotel public areas need a lot of TLC. For what we payed, I don’t believe it is worth it.”

“La idea de este hotel es increíble, sin embargo, no es un All Inclusive al cual estamos acostumbrados. Para la experiencia All Inclusive se debe pagar adicional, y tienen diferentes paquetes, no puede ser comparado a un all inclusive de Punta Cana o Cancún. Adicional, tienen algunos anuncios para atraer huéspedes, pero aún no los tienen disponibles. Los boogies no estaban disponibles y las veredas que promocionan no están completas. Deben tener una promoción que refleje lo que ellos proveen, no...

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Such an amazing hotel. All the staff were amazing! Everyone went above and beyond during our stay. The place is very close to a lot of restaurants and stores. Also to old San Juan! But most of off Jessica made the entire stay memorable. Thanks to her everything was an excellent experience. Anything we needed they made sure we had and then some. At night we didn’t feel unsafe at all. All the doors in the front gets locked automatically but even with that Jonathan was attentive and ensure we were...