We appreciate your feedback, although we are disheartened to address the concerns raised during your stay. It's crucial for us to maintain an open line of communication and transparency with our guests and fellow hosts. Firstly, we want to express our disappointment regarding the damages incurred during your stay. Accidents can happen, but the extent of property damage, including a damaged flyscreen, a broken towel rail, and a filthy barbecue with leftover cooked food, was beyond what we consider reasonable wear and tear. We believe in providing a comfortable and respectful environment for all our guests, and we regret any inconvenience caused by the need for repairs. Furthermore, we'd like to bring attention to the discrepancies in the information provided during the booking process. While you mentioned booking for your parents (totaling four people), our neighbors informed us of a significantly larger number of guests. We take matters of occupancy seriously to ensure the safety and comfort of everyone on the property. Lastly, we'd like to address the issue of cleanliness. Our commitment to providing a clean and inviting space is of utmost importance. The reported soft drink spill stains on walls and floors are concerning, and we encourage all guests to treat our property with the same respect they would their own homes. We take pride in our property, and we want to assure future guests that we are actively addressing these concerns to maintain the high standards we strive for. We believe in fostering a positive and respectful environment for all our guests and appreciate the understanding and cooperation of our future visitors.