Dear Friends, Thank you very much for choosing to stay at Aroma tea house like our hotel and staff,We upgraded all the rooms last month,We are very sorry to see that we failed to make your stay as perfect as your expectation . As for breakfast, we have already talk with the restaurant how to improve our breakfast. Because our hotel only have 22 rooms are not many guests, we have prepared some simple buffets that combine Chinese and Western food,We are also very sorry about the network problem. Sometimes the signal is very good, sometimes it may be very slow, but sometimes according to the mobile phone brand, we also gave feedback to the neIn general, the hotel rooms are equipped with boiling kettles for boiling water. In fact, our hotel provides tea free of charge, but because the room is not suitable for storage, we didn't put it in the room. It's our staff's fault that we didn't provide it to you in time. We are very sorry. Thank you for your feedback, we will do better and look forward to your next stay。

Dear YingLam, Thank you very much for choosing to stay at Aroma tea house，we are happy to see that you like our hotel, our staff. During the recently 2 months，all the rooms and the restaurant has been decorated ，the additional facilities and cultural activities will bring a memorable impression to the guests. After that，a vacation assistance team will provide service for 24 hours， Aroma tea house aimed at adhere to the inheritance, development of Chinese traditional culture. It has been encouraging us from the past to the future. Thanks for your support and look forward to your arrival again！

Dear Franziska, Thanks very much for staying with us . We are happy to see you do enjoy your stay with us. We are a very small hotel with 22 rooms. Near by the most beautiful lake . A free walking tour at night 19:30-20:30 was provide by hotel guide everyday . We know once your western people travel in Guilin will meet lots of problems . A very small problem will influence your trip. During your stay in Aroma tea house , any problem you have please no hesitate to let us know. We all the team are working 7:30-24:00 can give you help. Staying with us not only just sleep here, we would like you stay here like stay in your home .Nice view, good service, English-speaking guide , and comfortable room will make you have a memorable stay with us. Thanks again for trust us and give us a so nice comment .We do hope see you next time. Warm Regards

尊敬的朋友，非常感谢您给的回复，看到您对我们的服务和房间满意，我们深感欣慰。酒店每天会有一位中英双语度假助理24小时值班，入住期间，客人有任何的问题随时可以联系我们的度假助理处理。酒店房间为中式古典风格，其中明清古典家私房更有年代久远的木质家具，4楼湖景房落地玻璃可180度观看榕湖景色。酒店的5位中英双语度假助理，可以提供到您想要的当地咨询，您入住期间，关于桂林的吃喝玩乐都欢迎您和度假助理一起探讨。非常抱歉您来的这个季节蚊子比较多，酒店临近湖边，树木比较多，我们也是努力的跟蚊子作斗争。但是我们会以您的反馈为指导，积极重视，努力寻求解决和提升的办法。希望您在下一次入住的时候，能对我们的酒店感到满意。再次感谢您的入住点评。 静观茗楼酒店团队敬上。

Dear Friends, Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. Besides, breakfast at our restaurant enjoy a wonderful, mesmerizing Rong Lake view. We believe that delicious breakfast with a fantastic scene is a great way to start your day, and we provide such services accordingly. It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time. All the best for you Aroma Tea House

Dear friends, Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. Besides, breakfast at our restaurant enjoy a wonderful, mesmerizing Rong Lake view. We believe that delicious breakfast with a fantastic scene is a great way to start your day, and we provide such services accordingly. It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. Your recommendation means lots of to us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time. Best, Aroma Tea House

Dear Friends, Thank you very much to stay with us,We do our best to serve all guests at our hotel Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. Besides, breakfast at our restaurant enjoy a wonderful, mesmerizing Rong Lake view. We believe that delicious breakfast with a fantastic scene is a great way to start your day, We appreciate your time and patience to write down this review for us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time. Best Regads Aroma Tea House

Dear friends, Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. Besides, breakfast at our restaurant enjoy a wonderful, mesmerizing Rong Lake view. We believe that delicious breakfast with a fantastic scene is a great way to start your day, and we provide such services accordingly. It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time. Best Regards

Thank you very much for choosing to stay at Aroma tea house. We are very sorry to see that we failed to make your stay as perfect as your expectation . We also realized that it is a problem of insufficient service and attention. We have a vacation assistance team will provide personal butler service for 24 hours， we also guide the guests to visit Rong Lake and Shan Lake every night 19:30-20:30。Aroma tea house aimed at adhere to the inheritance, development of Chinese traditional culture. It has been encouraging us from the past to the future. Thanks for your support and look forward to your arrival again！

Dear Vivian : Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. Besides, we also serve diners at our restaurant with a wonderful, mesmerizing Rong Lake view. We believe that delicious breakfast with a fantastic scene is a great way to start your day, and we provide such services accordingly.It's our responsibility to do everything to make your stay smoothly .We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time. Warm Regards Aroma Tea House

Dear Friend : Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. Besides, diners at our restaurant enjoy a wonderful, mesmerizing Rong Lake view. We believe that delicious breakfast with a fantastic scene is a great way to start your day, and we provide such services accordingly. It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time. Best Regards, Aroma Tea House

Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. Besides, diners at our restaurant enjoy a wonderful, mesmerizing Rong Lake view. We believe that delicious breakfast with a fantastic scene is a great way to start your day, and we provide such services accordingly. It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time. Best, Aroma Tea House

Dear guest , Dear guest, First of all , thanks very much for your review. We were happy to see that you give us the comment. We are a small hotel with only 22 rooms, so we do provide a sample breakfast. We will try our best to arrange more. Yes we offer the breakfast as buffet, we have Chinese style food (Guilin rice noodles), also we offer the western style food ( bacon, egg, sausage, toast and so on ). we would like to make sure everyone have a good stay with us, if you want to eat some other food for breakfast, please let us know, we will prepare for you. During your stay with Aroma tea house , anything problem you have please no hesitate to letting us know. We all the team are working 7:30-24:00 can give you help. Stay with us not only just sleep here, we would like you stay here like stay in your home .Nice view, good service, English-speaking guide , and comfort room will make you have a memorable stay with us. Thanks again for trust us and give us a so nice comment . Just a few mints for you but its a big difference for us. You will always encourage us our team Regards, Aroma tea house all team member

Dear Brian， Thank you for choosing to stay at Aroma tea hosue ,we are so happy to hear that you like our hotel decoration 、 our staff and our restaurant view. We do our best to serve all guests at our hotel . It's our responsibility to do everything to make your stay smoothly.About the tea ,since we offer many kind of Chinese tea leaf ,not tea bag ,and some of the tea need to be keep in the refrigerator,so we don't offer tea in the room ,if you need to drink tea ,you can ask our reception staff ,we are happy to offer tea to you ,we are sorry that maybe we fotgot to tell you when you check in .About coffee ,since our hotel are famous as Chinese tea ,so we don't offer coffer ,but if you need it ,we can go to our restaurant to bring to you .We sincerely hope that you would choose our hotel once again and we promise to provide better service next time. Best, Aroma Tea House

Dear AnnC,Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. We have English speaking staff work for 24 hours. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. We believe that delicious breakfast with a fantastic scene is a great way to start your day, and we provide such services accordingly. It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. sincerely hope that you would choose our hotel once again and we promise to provide better service next time. Best, Aroma Tea House

Dear guest , Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. It's our responsibility to do everything to make your stay smoothly. We are so happy that you like our room and breakfast .We have a very small restaurant with nice view there. The whole city view with moutain and lake view. We provied buffet for breakfast. Chinese style and western stay food. such as bacon ,toast, fruit,yogurt cafe, We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time. Best, Aroma Tea House

Dear Guest,Thank you very much for choosing to stay at Aroma tea house，we are happy to see that you like our hotel, our staff. we also lead the guests to visit Rong Lake and Shan Lake everyday，and supply a whole explanation for the tour。During your stay with Aroma tea house , anything problem you have please no hesitate to letting us know. We have 5 team members who can speaking English are working 24 hours can give you help. Stay with us not only just sleep here, we would like you stay here like stay in your home .Nice view, good service, English-speaking guide , and comfort room will make you have a memorable stay with us. Thanks again for trust us and give us a so nice comment . Just a few mints for you but its a big difference for us. You will always encourage us our team Regards, Team of Aroma Tea House

Dear guest ，Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. Besides, diners at our restaurant enjoy a wonderful, mesmerizing Rong Lake view. We believe that delicious breakfast with a fantastic scene is a great way to start your day, and we provide such services accordingly. It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time. Warmest Regards Aroma Tea House All team member

Dear Anonymous, Thank you very much for choosing to stay at Aroma tea house，we are happy to see that you like our hotel, our staff.the additional facilities and cultural activities will bring a memorable impression to the guests. After that，English speaking vacation assistance will provide service for 24 hours， we also lead the guests to visit Rong Lake and Shan Lake everyday，and supply a whole explanation for the tour。Aroma tea house aimed at adhere to the inheritance, development of Chinese traditional culture. It has been encouraging us from the past to the future. Thanks for your support and look forward to your arrival again！

亲爱的Anonymous， 非常感谢您选择入住Aroma tea house ,酒店地处桂林市中心位置，面对榕湖，闹中取静，从酒店的餐厅可以俯瞰榕湖全景，风景美不胜收。酒店距离美食街、商业街、桂林火车站都是10分钟的距离。酒店装修为传统中式风格，酒店内装饰有很多名人字画，茶壶瓷器，仿佛穿越在中国历朝历代。感谢您的点评，期待您的再次入住。

亲爱的Anonymous， 非常感谢您选择入住Aroma tea house ,酒店地处桂林市中心位置，面对榕湖，闹中取静，从酒店的餐厅可以俯瞰榕湖全景，风景美不胜收。酒店距离美食街、商业街、桂林火车站都是10分钟的距离。酒店装修为传统中式风格，酒店内装饰有很多名人字画，茶壶瓷器，仿佛穿越在中国历朝历代。感谢您的点评，期待您的再次入住。

Dear FredR，Thanks very much for stay with us . We are happy to see you do enjoy your stay with us. We are a very small hotel with 22 rooms. Near by the most beautiful lake . Also we would like to went out of our way to do the best service . We know once your western people travel in Guilin will meet lot of problem . A very small problem will influence your trip. During your stay with Aroma tea house , anything problem you have please no hesitate to letting us know. We all the team are working 7:30-24:00 can give you help. Stay with us not only just sleep here, we would like you stay here like stay in your home .Nice view, good service, English-speaking guide , and comfort room will make you have a memorable stay with us. Thanks again for trust us and give us a so nice comment . Just a few mints for you but its a big difference for us. You will always encourage us our team Regards, Aroma tea house

Dear Friends,Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service.every one stay with us if need help we will try our best to help the people, we have the staff work here for 24 hours who can speak English . It's our responsibility to do everything to make your stay smoothly. ,We appreciate your time and patience to write down this review for us. hope to see you again. Best, Aroma Tea House all team member

尊敬的客人您好， 非常感谢您的点评。 首先，我们酒店的地理位置处于桂林市中心湖景地区， 闹中取静，景色优美，湖景山景尽收眼底。其实，酒店的前台度假助理都是双语服务客人，希望您的入住酒店期间，能感受到我们的热情服务。关于桂林市周边的吃喝玩乐，我们的助理们也非常愿意和客人一起探讨分享。另外入在入住期间有任何的问题需要， 都请及时联系我们的助理，我们将很快的为您提供帮助。我们旨在为： 创造大众喜爱的住宿品牌而努力。希望每一位入住我们酒店的客人都能有一次不一样的难忘旅程。最好期待您的再次入住。 谢谢。 静观茗楼全体员工敬上。

Dear Andy,Thank you so much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service.every one stay with us if need help we will try our best to help the people, we have the staff work here for 24 hours. It's our responsibility to do everything to make your stay smoothly. We are so happy that you choose to stay at our hotel three times .We sincerely hope that you would choose our hotel once again and we promise to provide better service next time. Best, Aroma Tea House all team member

Dear Keith，Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service.every one stay with us if need help we will try our best to help the people, we have the staff work here for 24 hours.Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time.

Hi Annie,非常感谢您选择入住我们酒店。非常感谢您推荐我们酒店。我们酒店在2016年5月1日之前，所有房间和餐厅，都装修升重新装修过了。同时，我们也升级了我们的设施，例如我们客房里放置了价值2500美元的慕斯床，我们希望在您一天的旅途之后，可以有一个舒适安稳的睡眠。我们餐厅可为住店客人提供榕湖全景欣赏，提供一些套餐以供选择。我们每天有一位中英双语的度假助理，会24小时在酒店，随时可以为客人提供帮助。 此外，我们为住店客人提供丰富的酒店活动，例如预约步游前往参观榕湖美术馆和品茗，预约步游榕杉湖景区，全程讲解古南门、千年古榕、日月双塔、瀑布水秀等两江四湖核心景点，预约参观讲解静观博物馆，预约上国学体验课（书画或茶艺）等。 希望我们浓厚的文化，独特的装修，热情的服务，丰富的酒店活动，舒适的睡眠系统，可以给您留下深刻的印象，以及为您的旅途增添舒适和乐趣。 再一次感谢您选择入住我们的酒店，祝您生活愉快，工作顺利！ 静观团队敬上

Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. Besides, diners at our restaurant enjoy a wonderful, mesmerizing Rong Lake view. We believe that delicious breakfast with a fantastic scene is a great way to start your day, and we provide such services accordingly. It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time. Best, Aroma Tea House

Dear guest ，Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. We believe that delicious breakfast with a fantastic scene is a great way to start your day, and we provide such services accordingly. It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time. Best, Aroma Tea House all team member

Dear Friends,Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. Besides, diners at our restaurant enjoy a wonderful, mesmerizing Rong Lake view. We believe that delicious breakfast with a fantastic scene is a great way to start your day, and we provide such services accordingly. It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time. Best, Aroma Tea House

Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. Besides, diners at our restaurant enjoy a wonderful, mesmerizing Rong Lake view. We believe that delicious breakfast with a fantastic scene is a great way to start your day, and we provide such services accordingly. It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time.

We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. Besides, breakfast at our restaurant enjoy a wonderful, mesmerizing Rong Lake view. It's our responsibility to do everything to make your stay smoothly. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time. Thank you again!

Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. Besides, diners at our restaurant enjoy a wonderful, mesmerizing Rong Lake view. We believe that delicious breakfast with a fantastic scene is a great way to start your day, and we provide such services accordingly. It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time. Best, Aroma Tea House

Thank you for choosing to stay at our hotel and give us high reviews,I am sorry to see the mosquitoes give you some uncomfortable.Since the weather is getting warmer in Guilin ,and our hotel face to the lake ,there will be some mosquitoes in the room ,but actually,there is mosquito killer in every room in the cabinet,maybe you didn't check or you can ask reception.And there are also some mosquito lamps in every corridors.Thank you for your word again,hope you will choose our hotel again!Aroma tea house all team member

Dear Maria,Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. Besides, diners at our restaurant enjoy a wonderful, mesmerizing Rong Lake view. We believe that delicious breakfast with a fantastic scene is a great way to start your day, and we provide such services accordingly. It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time.

thank you very much for choosing to stay at Aroma tea house，we are happy to see that you like our hotel, our stuff. During the recently 1 year，all the rooms and the restaurant has been decorated ，the additional facilities and cultural activities will bring a memorable impression to the guests. After that，a vacation assistance team will provide personal butler service for 24 hours， they also lead the guests to visit Rong Lake and Shan Lake everyday，and supply a whole explanation for the tour。Aroma tea house aimed at adhere to the inheritance, development of Chinese traditional culture. It has been encouraging us from the past to the future. Thanks for your support and look forward to your arrival again！

Dear David, Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. Besides, diners at our restaurant enjoy a wonderful, mesmerizing Rong Lake view. We believe that delicious breakfast with a fantastic scene is a great way to start your day, and we provide such services accordingly. It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time. Best, Aroma Tea House

Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. Besides, diners at our restaurant enjoy a wonderful, mesmerizing Rong Lake view. We believe that delicious breakfast with a fantastic scene is a great way to start your day, and we provide such services accordingly. It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time. Best, Aroma Tea House All team member