Hotell i Guodu

“Very helpful staff and nice room with all amenities, definitely will stay again.”

“Choose this hotel. It’s awesome!”

“Very clean the breakfast is very good close to shopping outlet”

“We arrived at the Renaissance Xi'an Hotel without particularly high expectations, but the hotel exceeded them in every way. We had a truly enjoyable stay. One of the highlights was the Executive Lounge. The evening offerings included an excellent variety of high-quality food, making it one of the better hotel lounges we have experienced. Breakfast was also outstanding, with a wide selection of choices and excellent service. The staff were professional, attentive, and genuinely welcoming. We were...

“excellent”

“Personnel super serviable, excellent petit-déjeuner. La chambre est petit et bris de la porte de douche qui ne ferme pas et isolation des fenêtres moyennes car on entend les gens à l’extérieur. Mais globalement très agréable.”

“I had high expectations for the Grand Hyatt Xi'an, but unfortunately our stay did not live up to its five-star reputation. The hotel itself is beautiful and impressive in size, but that's where the "grand" experience ended for us. We booked two rooms, and the air conditioning in one of them did not work. We reported the problem, but it was never fixed during our stay. Our late-night check-in was disappointing. The front desk agent did not explain the hotel amenities, breakfast, or lounge access,...

“The room was very nice, clean, and comfortable. The breakfast buffet offered an excellent variety of delicious options. The hotel's location is also a major advantage, with the Muslim Quarter and the Bell and Drum Towers all within easy walking distance. The only disappointment was that the airport pickup service was not accurately described. Our original flight was canceled, so we didn't arrive until after midnight. I emailed the hotel three times over the two days before our arrival to request...

“Facilities were clean and comfortable. Staff were very helpful and friendly. The buffet breakfast was delicious.”

“Love it”

“The hotel was clean, comfortable, and well located, with friendly staff who provided excellent service throughout my stay. The room was spacious and quiet, and the amenities were well maintained. Check-in was smooth, and overall experience exceeded my expectations. I would definitely stay here again and recommend it to others.”

“Upon check in the front staff refused to provide breakfast despite being stated on the confirmation. When pointing to the facts we were indirectly accused for lying. I have seldom been so insulted by a professional establishment and has to spend half an hour with the support team at an enormous roaming cost before the hotel agreed to honour the booking. No one from hotel management bothered to provide an apology and it was only upon check out they presented a piece of chocolate for the...

“I purposely chose this place as a closer hotel location rather than staying near the bell tower to be closer distance drive to the terracotta warriors and it was the best hotel I booked through my whole stay in China. Robin was my concierge who provided great communication throughout my stay there. He helped arrange transportation pick up from train station to hotel and back. During my stay he also provided recommendations around the hotel. The breakfast buffet was delicious and hotel was...

“Pillows are too soft. There's no full blanket cover, just a sheet underneath the blanket.”

“Beautiful me excellent atention”