Hotell nära Hacienda Buena Vista

“Clean rooms; hot water for showering; staff professional and welcoming. Comfortable beds; clean and working A/C.”

“Muy limpio y organizado”

“excelente lugar para relajarse.”

“Habitación grande, limpia y tranquila.”

“Add better breakfast option”

“Great customer service”

“Bueno, bonito, agradable”

“Lo único que me gustó fue el clima. Sería bueno mejorar la iluminación, áreas comunes con pobre iluminación. Cabañas sucias y telas de arañas. Falta de toallas para manos y cara. Desayuno a lo confinado. Menú único para todos sin opción. La atención en el mostrador pobre, con muy pocos deseos de atender al huésped. Falta de asesoramiento en cuanto dónde ir o que visitar.”

“The WiFi stopped working the second night and they did nothing to fix it, they blamed it on the weather despite they themselves had WiFi connection in the lobby. I had som important errands to do online and I couldn’t. So unprofessional!”

“Rooms a bit small but the resort is very nice. Staff very friendly”

“ The guy in the reception was very friendly and nice. Location was perfect. - minus, ice cold water in the shower, very bad Wi-Fi. We get no VIP guest service at All.”

“Nice historical location. Room was clean, not hot water, AC was ok for just the bedroom, no good water pressure on bathroom. Common areas could be cleaner. Customer service answer phone right away, I recommend paid parking. Street parking very busy. ”

“Acogedor y tranquilo. ”

“Check in was weird and not mentioned at all through email at all. When we arrived there was no front desk, just staff waiting around in golf carts. I didn’t mind, just preferred that this be mentioned through some communication. Every room has its own personal garage which is nice. There’s no explanation about that on anything either. This is advertised as an adult only property which is fine”

“Sí muy bien todo ”

“I was very disappointed with my stay. Was not what I saw in the pictures! Never again! From mice to roaches, mold, ceiling chips falling on your head. And ridiculous Rules! ”

“Ofrecieron estacionamiento el cual no existe. La calle no es propiedad privada. Ofrecer estacionar al frente en la calle no es tener estacionamiento disponible. La presión de la ducha fue como balance con un vaso. De todo lo demás fue excelente”