Hotell nära Hakone pass vägstation

“Jättefint boende som passade bra för oss med ett litet barn. ”

“Vackert hotell med jättevackert läge. Här finns superstor potential. Tyvärr var personalen inte särskilt hjälpsam, baren stängde klockan 21, och det krävdes en reservation att få äta i en tom restaurang… deras onsen skulle också kunna förbättras. Nu såg man inte ut mot den fantastiska utsikten över Mount Fuji eftersom de satt för fönster och persienner. Som sagt - en potential som inte förvaltas. Synd på ett så vackert ställe. Och med den svansföringen borde servicen ligga på en helt annan nivå.”

“Cet hébergement compte quatre chambres à l'étage. La mienne était propre mais vieillotte (avec 2 lits simples + 1 lit plié contre le mur). Le confort est minimal, la salle de bain n'a aucun chauffage. L'établissement était fermé (non accessible pour les clients) entre 11h et 15h, et on est loin des lieux animés de Hakone. Le propriétaire donne volontiers des conseils. Globalement, je trouve que le prix est très élevé pour la prestation fournie.”

“Very nice and clean hotel! The staff was excellent and very kind. Will book with them in the future again if I go back to Hakone. Thanks for the great service!”

“房間整潔面積比較細少缺乏舒適感，只能說是夠住的。其他設施空間亦細。膳食西式但份量比較少，自備小小乾糧比較好！用餐出菜時間跟西式所以很慢！服務人員態度是好的！酒店車亦準時和有禮貌！”

“We loved our stay! The room was quiet and comfortable. We loved the public baths and breakfast (we didn't have dinner with our room). The staff was very welcoming. There's also a shuttle from the hotel down to the bus stop in Motohakone or it's an easy 15 min walk. ”

“For this price I expected a completely different standard. There was no food after 20:00, no drinks or snacks available, despite the hotel being located so remotely. The room was very basic, 3 mattresses on the floor and bathroom was very old. The Onsen was available, but it appeared to be a common one, nothing dedicated to the room as it appeared in the pictures. Friendly staff, but we moved on as fast as possible. No effort made to secure any food in the evening, no taxi available and we had...

“Amazing food, with a true tasting menu experience at dinner and an almost equally impressive spread at breakfast. The staff were incredibly friendly and attentive, supporting us throughout our entire stay. I highly recommend it, especially for the in-room onsen, which made the experience even more special.”

“Wonderful location and excellent service! My one suggestion would be to offer larger sizes in the yukatas to be more inclusive. Also check the consistency - I asked for the largest size on the first day and it was perfect, the next day they changed it to a smaller size when the room was cleaned, and when I requested the largest size again it was much smaller. I thought it was mis-labeled, but the next one was a little bigger although not entirely comfortable. So they vary a lot in actual size.”