Splendid Premium Hotel - A Wonderful Stay!
The hotel is beautiful, with spacious and very clean rooms. Breakfast was delicious, and the view from the rooftop terrace was especially impressive. The location is unbeatable — right in the heart of the city, close to restaurants, lively areas, and very convenient for getting around or joining local tours.
The only minor downside was that the walls seemed a bit thin and the soundproofing wasn’t perfect. However, it didn’t bother us much — it was only noticeable for about 20 minutes in the morning when other guests were checking out.
What truly impressed us was the quality of service and the dedication of the staff. Anna, Kate, May, and Jacky at the front desk were incredibly friendly and kind to me and my daughter. They gave us very helpful advice and helped us book a perfect Halong Bay cruise. Not only were they professional and attentive, but they also took the time to chat, get to know us, and make us feel truly welcomed — like friends rather than just guests.
Thank you for the warm hospitality and the thoughtful little gift for my daughter at the end of our stay. Every member of the staff was extremely accommodating, making our vacation feel relaxing and truly memorable!
