Utomhuspool, parasoller och solstolar

Recensioner av Sofitel Legend Metropole Hanoi

5 out of 5
Sofitel Legend Metropole Hanoi
15 Ngo Quyen Street, Hoan Kiem District, Hanoi

Recensioner

9,6

Enastående

10 - Fantastiskt i betyg. 848 av 1001 recensioner" "
8 - Bra i betyg. 114 av 1001 recensioner" "
6 - Okej i betyg. 26 av 1001 recensioner" "
4 - Dåligt i betyg. 9 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 1001 recensioner" "

9,8/10

Renlighet

9,8/10

Personal och service

9,8/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Hakan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2023
Svar från Linh Chi NGO (Ms.) Director of Quality and Guest E 21 apr. 2023
Dear Hakan,Thank you very much for sharing your five star rating in Expedia page. It is our hope that we will have the opportunity of welcoming you back soon.

10/10 Fantastiskt

johan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2018

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Classic and contemporary gem
Top class hotel.

10/10 Fantastiskt

Marie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett toppen hotell, bra service
Toppen hotell på alla sätt. Rekommenderar varmt detta hotell till alla andra. Åker vi till Hanoi igen kommer vi bo på detta hotell igen. Så lugn skön miljö som ombyte mot ett mer hetsigt Hanoi utanför väggarna en skön kontrast.

8/10 Bra

jan Jimmy

Gillade: Personal och service och boendets skick och faciliteter

10/10 Fantastiskt

Jan, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett riktigt lyxhotell i varje detalj
Vi bodde tyvärr bara en natt på detta klassiska lyxhotell. Det kostar en slant, men var värt varenda krona. Allt är av yppersta klass.

10/10 Fantastiskt

karin, skåne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Underbart i Hanoi
Alldeles underbart ljuvligt !!! Vi kommer snart tillbaka! !!

10/10 Fantastiskt

Erik YiYou

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sofitel
hi, Fantatsic hotel with great service. good location and great food

10/10 Fantastiskt

Isac, Sverige

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bästa och finaste hotellet som vi någonsin har bott på.

10/10 Fantastiskt

Slobodanka, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
FANTASTISKT!!
Mycket centralt hotell, gångavstånd till gamla stan. Personalen är mycket mycket vänlig och tillmötesgående. Blev lurad av en taxichaufför och dom betalade tillbaka hela beloppet omgående, det kallas service på hög nivå. Rekommenderar starkt detta hotell om ni skall till Hanoi.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett av världens bästa?
Jag har rest mycket både privat och i jobbet över stora delar av världen, bott både högt och lågt. Men detta hotell slår allt jag tidigare varit med om. Miljön är oslagbar och servicen over the top, på rätt sätt. Allt sker utan att man behöver fråga om det, utan att vara påträngande. Skulle kunna åka tillbaks till Hanoi bara för att bo här!

10/10 Fantastiskt

Thomas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Shintaro

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Tom Cheuk Wai, Fremont

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

CONOR

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Incredible staff all round but must mention especially Yen Pham and Duy Bạch who were both fantastically helpful.
Bodde här 3 nätter i april 2024

8/10 Bra

Yuk Yip Noel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Kenneth, Camas,

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff are incredibly attentive to guests needs
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Jean-Jacques, Paris

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Splendid hotel with very good staff and excellent location!!
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

echo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent stay in every way. Highly recommended!
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Edward, Kirkland

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is magnificent. The room was gorgeous, very comfortable bed, quiet, and spacious. The staff were all amazing, very friendly, attentive, and helpful. The restaurants all had a beautiful atmosphere and outstanding food and service. The Club Lounge was very nice, with excellent food and service. The only downside is it’s very expensive, but you get what you pay for.
Bodde här 7 nätter i mars 2024

10/10 Fantastiskt

Ronald

Bodde här 1 natt i februari 2024

2/10 Väldigt dåligt

christopher

Bodde här 2 nätter i februari 2024
Svar från George Koumendakos General Manager Sofitel Legend 3 apr. 2024
Dear Christopher,Thank you for your rating in Expedia.com after your stay at Sofitel Legend Metropole Hanoi.We truly regret that your experience did not meet your expectation. Please let us express our sincerest apologies for any inconvenience that you may encounter during your stay with us. We hope to have more details of your feedback so we could review with our team to continue our improvement.We hope to have the chance of welcoming you back in the near future when we will strive to make your stay seamless and enjoyable.Sincerely,George KoumendakosGeneral ManagerSofitel Legend Metropole Hanoi

8/10 Bra

Guek Eng

Bodde här 1 natt i januari 2024
Svar från George Koumendakos General Manager Sofitel Legend 27 feb. 2024
Dear Guek Eng,Thank you very much for sharing your valuable feedback with us after your stay on Hotels.com. It is our hope that we will have the opportunity of welcoming you back soon.Warm regards,

8/10 Bra

Sharon

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från George Koumendakos General Manager Sofitel Legend 27 feb. 2024
Dear Sharon,I would like to thank you on your encouraging and supportive review on Hotels.com.We look forward welcome you to Sofitel Legend Metropole Hanoi for another exquisite stay.Sincerely,

10/10 Fantastiskt

Genki

Bodde här 3 nätter i januari 2024
Svar från George Koumendakos General Manager Sofitel Legend 27 feb. 2024
Dear Genki,We are so grateful for your 5-star review on Expedia. Thanks for sharing your rating with us and our team.We look forward welcome you to Sofitel Legend Metropole Hanoi for another exquisite stay.Sincerely,

10/10 Fantastiskt

Taku

Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Billie Jo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great vegetarian options. Awesome restaurant on the premise. Very friendly staff the hotel feels classic.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

nelly

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2023
Svar från George Koumendakos General Manager Sofitel Legend 5 dec. 2023
Dear nelly,Thank you for your review and for choosing our hotel. We are delighted to hear that you have enjoyed your stay with us and that you were satisfied with our hotel facilities and service. Rest assured that we will certainly share your generous words of praise with our colleagues. We look forward to welcoming you back in the not too distant future. Sincerely,

8/10 Bra

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från George Koumendakos General Manager Sofitel Legend 5 dec. 2023
Dear James,We very much appreciate your comments regarding your stay at the Sofitel Legend Metropole Hanoi. It is always a pleasure to receive positive feedback.We look forward to welcoming you back in the not too distant future. Sincerely,

8/10 Bra

julius

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från George Koumendakos General Manager Sofitel Legend 27 nov. 2023
Dear julius,Thank you for your rating in Expedia.com after your stay at Sofitel Legend Metropole Hanoi.We look forward to the opportunity to welcome you back in the near future for another enjoyable stay at Sofitel Legend Metropole Hanoi.Sincerely,George KoumendakosGeneral Manager Sofitel Legend Metropole Hanoi

10/10 Fantastiskt

Samuel

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was the most accommodating of any hotel I have stayed in the world. The dining options within the hotel were off the chart.
Bodde här 3 nätter i november 2023
Svar från George Koumendakos General Manager Sofitel Legend 5 dec. 2023
Dear Samuel,Thank you for your review and nice words about our Sofitel Legend Metropole Hanoi.We are pleased to read that you enjoy your stay with us. Your kind comments on our accommodation and the dinning options are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise.Sincerely,

6/10 Okej

Hagit

Bodde här 1 natt i november 2023
Svar från George Koumendakos General Manager Sofitel Legend 5 dec. 2023
Dear Hagit,Thank you for taking the time to tell us about your experience at the Sofitel Legend Metropole Hanoi. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies.At Sofitel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. .We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 Fantastiskt

Glenn

Bodde här 1 natt i november 2023
Svar från George Koumendakos General Manager Sofitel Legend 5 dec. 2023
Dear Glenn,Thank you for your wonderful rating after your stay at Sofitel Legend Metropole Hanoi.We appreciate your time and feedback and look forward to the opportunity of welcoming you back for another wonderful stay in the future.Sincerely,

10/10 Fantastiskt

Clare

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property- would definitely return. Wonderful staff!!
Bodde här 4 nätter i november 2023
Svar från Sincerely, George Koumendakos General Manager Sofi 5 dec. 2023
Dear Clare,Thank you once again for sharing us your impression after your stay at Sofitel Legend Metropole Hanoi. It is always a great pleasure to receive such positive feedback for those who are looking for a wonderful stay. We very much look forward to the pleasure of welcome you again soon.

10/10 Fantastiskt

Axel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i oktober 2023
Svar från George Koumendakos General Manager Sofitel Legend 2 nov. 2023
Dear Axel,We are delighted to hear that you had a great experience with us at the Sofitel Legend Metropole Hanoi! We strive to provide exceptional service and comfortable accommodations to all of our guests, so your feedback is greatly appreciated. We hope that you will stay with us again soon!Sincerely,

10/10 Fantastiskt

David

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från George Koumendakos General Manager Sofi 16 okt. 2023
Dear David,Thank you for your review and for choosing our hotel. We are delighted to hear that you have enjoyed your stay with us and that you were satisfied with our hotel facilities and service. Rest assured that we will certainly share your generous feedback with our colleagues. We look forward to welcoming you back in the not too distant future. Sincerely,

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i oktober 2023
Svar från George Koumendakos General Manager Sofitel Legend 11 okt. 2023
Dear Susan,Thank you for your rating in Expedia.com after your stay at Sofitel Legend Metropole Hanoi.Your glowing rating is truly appreciated.We look forward to the opportunity to welcome you back in the near future for another enjoyable stay at Sofitel Legend Metropole Hanoi.Sincerely,

8/10 Bra

Joseph

Bodde här 3 nätter i september 2023
Svar från Linh Chi Ngo Director of Guest Experience and Qual 5 okt. 2023
Dear Joseph,We eagerly look forward to your next return visit and once again, thank you for your positive comments!Warm regards,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Linh Chi Ngo Director of Guest Experience and Qual 5 okt. 2023
Dear Valued Guest,Thank you for taking the time to share your 5 stars rating.We look forward welcome you to Sofitel Legend Metropole Hanoi for another exquisite stay.Sincerely,

10/10 Fantastiskt

Sho

Gillade: Renlighet, personal och service och boendets skick och faciliteter
ラウンジアクセス付きで宿泊しましたが、朝食・アフタヌーンティー・イブニングカクテルとも非常に充実した内容で、十分に元をとったと感じました。スタッフのみなさんもとても親切でこちらが問いかけたこと以上に応えようとしてくだs
Bodde här 2 nätter i september 2023
Svar från Linh Chi Ngo Director of Guest Experience and Qual 5 okt. 2023
Dear Sho,We are truly delighted to receive your wonderful feedback about your recent stay at Sofitel Legend Metropole Hanoi. It warms our hearts to know that you had such a positive experience and loved the breakfast, afternoon tea and evening cocktails at our Club level as well as our services that made your stay special.We can't wait to welcome you back for your upcoming 5-night stay. Your continued support means the world to us, and we look forward to making your next visit even more enjoyableSincerely,

10/10 Fantastiskt

Carlos

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very well located. Good service.
Bodde här 3 nätter i september 2023
Svar från Linh Chi Ngo Director of Guest Experience and Qual 5 okt. 2023
Dear Carlos,Thank you for your recent visit to Sofitel Legend Metropole Hanoi and sharing a valuable review on Expedia.That is very kind of you to mention we are able to provide a good service and location. Your kind feedback is really appreciated.Thank you for visiting Sofitel Legend Metropole Hanoi once again. We look forward to welcoming you back again in the near future.Sincerely,

10/10 Fantastiskt

Juan, New York

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel
Bodde här 3 nätter i september 2023
Svar från Linh Chi NGO (Ms.) Guest Experience & Quality Man 5 okt. 2023
Dear Juan,Thank you for taking the time to share your 5 stars rating and for your feedback.It would be our pleasure to have you return should you ever choose to return to Sofitel Legend Metropole Hanoi again.Sincerely,

10/10 Fantastiskt

Ward

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Club experience
Exceptional service, stay at a Club Room with access to the 7th floor for a next level hospitality. You can enjoy the afternoon thee with delicious treats and a cocktail or glass of champagne with canapes.
Bodde här 3 nätter i september 2023
Svar från Linh Chi Ngo Director of Guest Experience and Qual 5 okt. 2023
Dear Ward,We are thrilled to hear that you had a nice experience at Sofitel Legend Metropole Hanoi. It's wonderful to know that you loved our Club room with the club amenities and benefits. Your compliment on the exceptional service is highly appreciated. Providing five-star facilities and creating memorable experiences for our guests is always our top priority.Thank you for choosing us for your family vacation, and we can't wait to welcome you and your family back for another outstanding experience.Sincerely,

10/10 Fantastiskt

Michelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Our stay at the Sofitel was incredible. Would highly recommend this property to anyone looking to enjoy Hanoi! Convenient to the Old Quarter, the lake, and anywhere else you might want to go. The pool was luxurious, the gym was well equipped (and offered lime mint water!), and the staff went above and beyond.
Bodde här 3 nätter i augusti 2023
Svar från Linh Chi Ngo Director of Guest Experience and Qual 5 okt. 2023
Dear Michelle,Thank you for sharing your fantastic experience and feedback about your recent stay at Sofitel Legend Metropole Hanoi. We are absolutely delighted to hear that you had an incredible stay with us.It's wonderful to know that you appreciated our gym, our pool and our service. Thank you for choosing Sofitel Legend Metropole Hanoi, and we can't wait to welcome you back for another stay. We'll be here to make your next visit just as exceptional as the last!Sincerely,

10/10 Fantastiskt

Wade

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Classic hotel with amazing staff and amenities to match . Treat yourself to a slice of 5 star Hà Nội history and take advantage of all that this Hotel has to offer. Coffee on the sidewalk, swim in the courtyard pool, cocktails at Angelina’s Bar, Việt Nam cuisine and a truly top shelf breakfast buffet. We’ll definitely return to stay !
Bodde här 1 natt i augusti 2023
Svar från Linh Chi Ngo Director of Guest Experience and Qual 5 okt. 2023
Dear Wade,We appreciate your feedback about your recent stay at Sofitel Legend Metropole Hanoi. We're pleased to hear that you were delighted by our amazing staff. Our team takes pride in providing kind and friendly service, and we're delighted that you experienced just that during your stay. Thank you for choosing Sofitel Legend Metropole Hanoi, and we hope to have the pleasure of serving you again in the future.Sincerely,

10/10 Fantastiskt

Tu V

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
High price for a reason ... clean, quiet, and really good PROFESSIONAL STAFF. They are always looking out for you. I had my room on "Do Not Disturb" for four days and they called to check up. Also I asked for taxi thinking hotel prices are worse. They called taxi and made sure the standard rate was given. If I had used a taxi by myself, price would have been doubled.
Bodde här 6 nätter i augusti 2023
Svar från George Koumendakos General Manager Sofitel Legend 9 okt. 2023
Dear Tu V,Thank you for choosing Sofitel Legend Metropole Hanoi and for sharing your positive feedback on the Expedia.com, through which we could see that you had enjoyed your experience with us from the excellent service of Housekeeping and Bellboy.We look forward to the opportunity to serve you again and provide you with a five-star experience.Sincerely,

10/10 Fantastiskt

Mary

Bodde här 3 nätter i augusti 2023
Svar från Linh Chi Ngo Director of Guest Experience and Qua 24 aug. 2023
Dear Mary,We very much appreciate your comments regarding your stay at the Sofitel Legend Metropole Hanoi. It is always a pleasure to receive positive feedback.We look forward to welcoming you back in the not too distant future. Sincerely,

10/10 Fantastiskt

Kubota

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i augusti 2023
Svar från Linh Chi Ngo Director of Guest Experience and Qua 24 aug. 2023
Dear Kubota,Thank you for your rating about our Sofitel Legend Metropole Hanoi.We are pleased to read that you enjoy your stay with us. We are looking forward to your next visit to Hanoi.Sincerely,

10/10 Fantastiskt

uchiyama

Bodde här 1 natt i augusti 2023
Svar från George Koumendakos General Manager Sofitel Legend 9 okt. 2023
Dear uchiyama,We are absolutely thrilled to receive your fantastic 5/5 star review for your recent stay at Sofitel Legend Metropole Hanoi.Your glowing rating and positive feedback are truly appreciated. Thank you for choosing Sofitel Legend Metropole Hanoi and we cannot wait to welcome you back for another outstanding stay in the futureSincerely,

10/10 Fantastiskt

Saehena

Reste med sin partner
Gillade: Bekvämligheter
Incredible venue with such a history & service quality. Although I didn’t dine much on the property, really enjoyed staying here and the staff were so attentive. I look forward to coming back here.
Bodde här 3 nätter i juli 2023
Svar från Linh Chi Ngo Director of Guest Experience and Qual 24 aug. 2023
DearThank you for choosing Sofitel Legend Metropole Hanoi. We are pleased to hear that you experienced a very pleasant stay and our service met your expectation. I will share your comments with our team. Your feedback will definitely encourage and motivate all our team and we look forward to an opportunity to welcome you back to Sofitel Legend Metropole Hanoi in the near future. Sincerely,