Hotell nära Happo Information Center

“Amazing, has to be the best place to stay in Hakuba”

“Everything was perfect about this hotel. Great location, clean ,comfortable, spa, breakfast... We had a rental car issue and the staff jump in and took care of everything, simply amazing. ”

“オーナーやスタッフの皆さんの真心あふれる接客に触れました。 食事の質も量も大満足でした。ありがとうございました。”

“Excellent service, clean room, good facilities and lovely location.”

“Rooms are ok. Beds reasonably comfortable. Onsens are great after day of skiing. Location is good too. Very friendly staff. Buffet is ok, nothing to write home about. ”

“ Distance from skii areas and food establishments”

“It was close to Hakuba 47. The people were nice and very helpful.”

“Amazing property! Loved the onsen and family owned feel. ”

“Action”

“スタッフの対応が良かった。”

“My partner and I had the most amazing time at Ember Lodge in Hakuba! The staff were so welcoming and the service was incredible. Mike and Leo organised a pick-up and drop off service for us. Breakfast cooked and served to us each morning with an option for a cooked dinner as well which was delicious. The location was perfect too, only an 5-10min walk to the ski lifts. Already looking to book another trip here!”

“K”

“100% recommend! The staff are all super helpful. Breakfast and dinner are delicious! When we first arrived at Hakuba station, the hotel said they will arrange a pick up for us. The moment we stepped out of the station, the hotel staff was there waiting with a signage that made it easy for us to find. He was even willing to bring us to a nearby convenient store to buy stuff if needed, even though we didn't need to. At the hotel, we managed to get early check in which was great and allowed...

“Kaji, front desk manager was amazing & so helpful -accommodations & meals were wonderful, buses were convenient , about 45 min each way to & from the ski areas”

“Ski in ski out location. Fantastic hotel with large rooms and indoor fire pit. Staff were extremely helpful. Having a vehicle is preferable to go to and from town but they do run a shuttle Service free of charge.”

“There was no staff at the front desk unless I called. Although the facility was old, all the equipment was in good working order.”

“The staff were very responsive and friendly. The hotel was also very warm and inviting - they lit the fireplace on some nights and there were fun amenities in the lobby like hammocks and a foosball table. My 9 year old daughter loved the kid's club and was there before dinner everyday. My husband and I also loved the gym - it was very clean and well equipped. The onsen was also wonderful, especially the outdoor section. The breakfast buffet selection was very wide and we needed a couple of days...

“2人で宿泊させていただきました。 和室は快適な室内で、お風呂、暖房設備、など必要な装備は全て整っておりました。 オーナーさんは気さくでお話が楽しい方です。まだ宿泊してみたいと思いました。”