Hotell nära Harrow Lodge Leisure Centre

“There was no microwave in the room, and they could not accommodate the guests by putting one in the reception area. They kept giving excuses while other hotels in the area like holiday inn have microwave in their rooms. They refused to clean the room while staying for 5 days. Never stay here again.”

“Jag stannade fyra nätter. Hotellet hade en mycket gästvänlig stämning. En utmärkt engelsk frukost. Jag tycker i förhållande till priset att det är ett mycket bra alternativ. Det är ungefär 500 meter ned till tågen (Gidea Park - Liverpool Street, vilket gör det hela välplacerat.”

“Jätte duktig Reception personalen Bra frukost Nära station Tyst hotel ”

“No housecleaning, the SPA not open, no restaurant even if it said "restaurant - on site), very hard beds..... Unfortunately they had a wedding last night that went out of control with vandalising, fights, KNIFE-FIGHTS, kithcen closed due to broken glass and blood in the restaurant.....”

“Upon arrival we were informed that the elevator does not work and we had two suitcases and I was not able to take them up two flights of stairs. Therefore I had to leave my suitcases in my car when I had essential items in there. I needed it. I was very disappointed and they did nothing to accommodate. The girl working would not have been able to lift my suitcases up to fights of that either. I asked if some sort of benefit could be given to me and I was informed no I am very upset about the...

“Rena rum”

“Spotlessly clean rooms, location, quality of decor and bedding.”

“5 Star quality for 2 star price, what more could you ask for? Spotless rooms very well equipped even have a fridge which is a rare comodity. decent breakfast also included, if you need quality decent priced stay in London this is the place to go.”

“We got a warm welcome from the staff when we arrived, they were very kind and helpful. But the rooms, on the other hand, were not good at all. It was extremely dirty and moldy. The bathroom wasn’t cleaned, the carpet was filthy and the bed and headboard full of hair and stains. They didn’t clean the rooms at all under the period of 4 days we stayed there. ”

“Property was dirty, looks nothing like the pictures on display. Had to leave due to the cleanliness ”

“Customer service: not great, they gave me key which did not work and had to come down to activate (i think it was not activated) and toilet, poor(clogged up) and duvet, was thin ( i think they forget to change as it was freezing minus) Overall, not happy. ”

“Vi fick rummet allra högst upp och många trappor, ingen städning på 3 dagar, fick be om toalettpapper, fanns bara en halv rulle när vi kom.Resturangen öppnade en dag av 3.Personalen var dock mycket trevliga, speciellt tjejerna i baren, långt från centrum, inga resturanger i närheten bara en Kebab.”

“Very welcoming and service minded. The beds was really good”