På stranden, strandhanddukar, snorkling och surfing/bodyboarding
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Recensioner av Montage Kapalua Bay

5 out of 5
Montage Kapalua Bay
One Bay Drive, Lahaina, HI

Recensioner

9,8

Enastående

10 - Fantastiskt i betyg. 168 av 190 recensioner" "
8 - Bra i betyg. 15 av 190 recensioner" "
6 - Okej i betyg. 4 av 190 recensioner" "
4 - Dåligt i betyg. 1 av 190 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 190 recensioner" "

9,8/10

Renlighet

9,8/10

Personal och service

9,8/10

Bekvämligheter

9,8/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Janet P

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful resort!
Bodde här 6 nätter i februari 2024

10/10 Fantastiskt

Robin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel staff was extremely friendly, attentive and a pleasure to be around! Edna on the hospitality staff went above and beyond to make our stay special. Thank you!
Bodde här 4 nätter i oktober 2023

10/10 Fantastiskt

Sunwoo

Bodde här 3 nätter i juli 2023

10/10 Fantastiskt

TAKUYA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i juni 2023

10/10 Fantastiskt

Colleen

Bodde här 2 nätter i april 2023

10/10 Fantastiskt

Cristal Ruiz

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great! The service was excellent!
Bodde här 4 nätter i februari 2023

10/10 Fantastiskt

Kristy

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
New Favorite Hawaiian Resort
Our new favorite Hawaiian resort by far and maybe the best tropical location resort we've visited. The 2 bedroom ocean-view villa was exceptional. Gorgeous views over the pool and ocean. Beautiful decor, comfy furniture, and especially the amazing balcony with daybed, loungers and large dining table. Kitchen well stocked. We could have cooked complex meals and would have had everything we needed. Coffee was very good provided in the room with a very nice carafe style coffee maker. The resort grounds are beautiful. The pool is the most amazing pool we've ever seen. Very private with lots of hidden lagoons. Loungers around the pool were outstanding. Large with very thick cushions. Towels poolside were the only thing I found lacking, stained and small. Loved the adults only pool but no staff seemed to do anything to limit kids access so there were occasionally kids screaming through the pool. Also, I found it odd the entire top level of the pool complex isn't adults only since there is a hot tub and a little lagoon area to the right of the Serenity pool which was full of families and loud kids which made the Serenity pool not so serene. Pool service was good not great. Definitely not attentive. In room dining food and service excellent. Valet/Bell services were excellent. Very helpful, always addressing us by name. Loved the private transpiration within the Kapalua resort. Very convenient for dining and the occasional run up to the general store.
Bodde här 1 natt i januari 2023

10/10 Fantastiskt

NAKYOUNG

Bodde här 2 nätter i december 2022

10/10 Fantastiskt

Daniel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i juli 2022

10/10 Fantastiskt

Ezequiel Jesus, Chevy Chase

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Truly a paradise
Bodde här 8 nätter i juni 2022
Svar från Roger Bright 18 juni 2022
Aloha, thank you for sharing your thoughts with us. We are thrilled that you enjoyed your time at the resort and look forward to your next visit. Hopefully in the near future. Warmest regards, Roger Bright, Director of Sales & Marketing

8/10 Bra

peiyun

Bodde här 5 nätter i juni 2022
Svar från Roger Bright 18 juni 2022
Aloha, thank you for expressing your rating with Expedia. Feel free to share your thoughts on how we can improve. my email is roger.bright@montage.com. Hopefully we can welcome you back to the resort on a future visit to Maui. Warmest regards, Roger Bright, Director of Sales & Marketing

10/10 Fantastiskt

Ivan

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent place to stay
Bodde här 2 nätter i maj 2022
Svar från Roger Bright 18 juni 2022
Aloha, we are thrilled to hear that you enjoyed your time at Montage Kapalua Bay. We look forward to having you back at the resort - hopefully in the near future. Warmest regards, Roger Bright, Director of Sales & Marketing

10/10 Fantastiskt

Rachel

Reste med familj och småbarn, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stunning on all levels.
Bodde här 1 natt i mars 2022

8/10 Bra

Basil

Reste med familjen
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 9 nätter i mars 2022

10/10 Fantastiskt

Wei

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i mars 2022

10/10 Fantastiskt

Micael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i februari 2022

10/10 Fantastiskt

Erin

Bodde här 10 nätter i januari 2022

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property by far exceeded all expectations! Absolutely beautiful!
Bodde här 2 nätter i juli 2021

6/10 Okej

Verifierad resenär

Reste med familj och småbarn
Gillade: Bekvämligheter och boendets skick och faciliteter
Great location, but service is not like a 5star, they charged me a spa massage which I didn’t have, luckily when I double check my email bill found out, remember to double your invoice after check out.
Bodde här 5 nätter i juli 2021

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We will definitely return to this luxurious hotel. The staff and facilities are excellent.
Bodde här 4 nätter i april 2021

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i februari 2021

10/10 Fantastiskt

Verifierad resenär

Bodde här 4 nätter i januari 2021

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We planned this trip as a honeymoon destination. It was amazing from start to finish. The ocean view was spectacular. We even saw a few whales easily from the property. The staff was amazing. Overall, one of the best resorts I have ever stayed at. Will happily come back in the future!
Bodde här 5 nätter i mars 2020
Svar från Roger Bright, Director of Sales & Marketing 16 mars 2020
Aloha, we are pleased to hear that you had an amazing time on Maui and at Montage Kapalua Bay. I will share this with our entire resort staff. Hope to see you in the near future. Warmest regards, Roger

8/10 Bra

Patrick

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
High end
All around great
Bodde här 3 nätter i mars 2020
Svar från Roger Bright, Director of Sales & Marketing 11 mars 2020
Aloha Patrick, thank you for the 8 of 10 rating. We hope you enjoyed your stand look forward to welcoming you back in the near future. Warmest Regards, Roger

10/10 Fantastiskt

Charles, Greensboro, NC

Reste med familjen
Gillade: Renlighet
Location was exceptional and grounds were immaculate.
Bodde här 3 nätter i februari 2020
Svar från Roger Bright, Director of Sales & Marketing 1 mars 2020
Aloha Charles, mahalo, thank you for the five of five rating. We are happy to hear that you enjoyed the place and exceptional surroundings. Our associates look forward to welcoming you back in the near future. Warmest regards, Roger Bright

10/10 Fantastiskt

Verifierad resenär

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fabulous property and with excellence in staffing and service every day!
Bodde här 7 nätter i februari 2020
Svar från Roger Bright, Director of Sales & Marketing 28 feb. 2020
Aloha, Mahalo(thank you) for the great review. We hope to welcome you back to our resort sometime in the near future! Warmest regards, Roger Bright

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is an amazing property with amazing service. The views are incredible and the small touches throughout our vacation really made it memorable.
Bodde här 6 nätter i februari 2020
Svar från Director of Rooms 26 feb. 2020
Aloha - Thank you for your review and generous compliments. We look forward to welcoming you back to Montage Kapalua Bay. Jeff Tenorio Director of Rooms

10/10 Fantastiskt

Verifierad resenär

Bodde här 7 nätter i februari 2020
Svar från Roger Bright, Director of Sales & Marketing 17 feb. 2020
Aloha, thank you for the five out of five rating. We are happy to hear that you enjoyed your visit at Montage Kapalua Bay. Our associates look forward to you visiting our resort in the near future. Mahalo, Roger

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i januari 2020
Svar från Roger Bright, Director of Sales & Marketing 4 feb. 2020
Aloha, thank you for the high rating. We hope you enjoyed your time at Montage Kapalua Bay and look forward to welcoming you back in the near future. Mahalo, Roger Bright

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breathtaking room, view and property grounds and all staff was very friendly! Full kitchen if cooking is your jam too.
Bodde här 3 nätter i januari 2020
Svar från Roger Bright, Director of Sales & Marketing 16 jan. 2020
Aloha, thank you for the amazing review. We find having large residences enhance guest experience. Our Associates look forward to seeing you back at the resort in the near future. Mahalo

10/10 Fantastiskt

Donald

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing resort with fantastic rooms, pool and easy access to calm beach with great snorkeling. Service was great throughout with attention to children especially. As expected, food and drinks were pricey but there were several other options in the surrounding area.
Bodde här 3 nätter i januari 2020
Svar från Roger Bright, Director of Sales & Marketing 10 jan. 2020
Aloha, we are pleased to hear that you had a great time at Montage Kapalua Bay. Our associates look forward to welcoming you and your family back in the near future. Warmest regards, Roger

10/10 Fantastiskt

Verifierad resenär

Bodde här 5 nätter i december 2019
Svar från Roger Bright, Director of Sales & Marketing 18 dec. 2019
Aloha, thank you for the 5 of 5 rating. We look forward to welcoming you back to Montage Kapalua Bay in the near future. Warmest regards, Roger

8/10 Bra

Thomas

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2019
Svar från Roger Bright, Director of Sales & Marketing 13 dec. 2019
Aloha Thomas, thank you for the 8 of 10 rating. We look forward to hosting you and your family sometime in the near future. Warmest regards, Roger

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i november 2019
Svar från Roger Bright, Director of Sales & Marketing 13 dec. 2019
Mahalo - thank you for the 5 of 5 score. We hope to see you at Montage Kapalua Bay in the near future. Aloha, Roger

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 7 nätter i oktober 2019
Svar från Roger Bright, Director of Sales & Marketing 6 nov. 2019
Aloha, thank you for the 5 of 5 rating. We hope you enjoyed your time at Montage Kapalua Bay. We look forward to your next visit in the near future. Mahalo

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i oktober 2019
Svar från Roger Bright, Director of Sales & Marketing 4 nov. 2019
Aloha, thank you for the 5 of 5 rating. We are happy to see that you enjoy being at Montage Kapalua Bay. Have a great vacation! Mahalo

10/10 Fantastiskt

Ixchell, Boulder Creek, CA

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was one of the most beautiful properties with the best all around service and amenities.
Bodde här 8 nätter i oktober 2019
Svar från Roger Bright, Director of Sales & Marketing 28 okt. 2019
Aloha, thank you for the kinds words. We agree, Montage Kapalua Bay is located at an amazing place on Maui. we hope your future vacation plans brings you back to our resort. Mahalo

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i oktober 2019
Svar från Roger Bright, Director of Sales & Marketing 28 okt. 2019
Aloha, thank you for the five of five rating. Our associates are proud of Montage Kapalua Bay - I hope they made your time here even more special. We all look forward to a future visit to our resort. Mahalo

10/10 Fantastiskt

Ashley

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best Place in Maui
Best experience of our 2-week trip! We splurged to do a few nights here for our wedding and have a beautiful place to get ready the day-of. Could not recommend this place more - we will def be back!
Bodde här 2 nätter i oktober 2019
Svar från Roger Bright, Director of Sales & Marketing 21 okt. 2019
Aloha Ashley, we are thrilled to hear you had a great time at Montage Kapalua Bay. Our associates look forward to welcoming you back to the resort in the near future. Mahalo

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wow! We loved everything about Montage! The staff was very friendly and helpful.
Bodde här 1 natt i oktober 2019
Svar från Roger Bright, Director of Sales & Marketing 15 okt. 2019
Aloha, thank you for the kinds words. We pride ourselves in recruiting the best people for the resort. Our associates will be happy to hear that you enjoyed the resort and interacting with them. We look forward to your next visit! Mahalo

10/10 Fantastiskt

JESSICA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Thank You for The Most Amazing Time Ever
This was the most incredible hotel ever. The service was amazing and we truly had the best time of our lives. We can not wait to come back and we plan on doing so as often as possible..
Bodde här 5 nätter i september 2019
Svar från Roger Bright, Director of Sales & Markeing 8 okt. 2019
Aloha, Thank you for the 10 out of 10 rating. We are please that you enjoyed your time at our hotel. Our staff and associates look forward to your next visit in the near future. Mahalo

10/10 Fantastiskt

Verifierad resenär

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best place we’ve ever stayed at a resort. Our room was amazing a spectacular ocean view. The staff were accommodating. The only thing I noticed, I saw a few little bugs in the kitchen area. Other than that, everything was top notch! We’ll definitely stay there again!
Bodde här 5 nätter i september 2019
Svar från Roger Bright, Director of Sales & Marketing 2 okt. 2019
Aloha, we are happy that you enjoyed the hotel and resort. I do apologize for the insects - one of the challenges of living in the tropics... rest assured that we have an ongoing program for pest control. Our associates look forward to your next visit! Warmest regards, Roger

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i september 2019
Svar från Roger Bright, Director of Sales & Marketing 8 okt. 2019
Aloha and thank you for the five out of five rating. Feel free to share what you enjoyed about the Montage Kapalua Bay. Our associates look forward to your next visit to Maui and our resort. Mahalo

10/10 Fantastiskt

FUM, 東京

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
まさに楽園ですね。庭園、部屋のクオリティーも世界トップクラスです。
Bodde här 3 nätter i augusti 2019
Svar från Roger Bright, Director of Sales & Marketing 7 sep. 2019
Aloha, we are pleased to hear that you enjoyed staying at Montage Kapalua Bay. Should your travels bring you back to Maui - we hope that you choose to stay with us again. Warmest regards, Roger Bright

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i augusti 2019
Svar från Roger Bright, Director of Sales 17 aug. 2019
Aloha and Mahalo, thank you for the 5 of 5 rating. We will be sure to let our associates know that you enjoyed your stay at Montage Kapalua Bay. Look forward to your return to our resort in the near future.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 6 nätter i juli 2019
Svar från Roger Bright, Director of Sales 17 aug. 2019
Aloha, we are pleased that you enjoyed your stay at Montage Kapalua Bay. Our associates look forward to your next visit to the resort in the near future. Mahalo

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fabulous accommodation and grounds/position Very expensive food and drink
Bodde här 9 nätter i juli 2019
Svar från Roger Bright, Director of Sales & Marketing 17 juli 2019
Aloha, thank you for the great rating. We also appreciate your comment about our dining experience. Our staff and associates look forward to welcoming you back to Montage Kapalua Bay in the near future. Warmest regards

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Bekvämligheter
Well, I absolutely love Montage Kapalua Bay, and my husband and I wanted to make it a place that we would return to annually. In 2018, Montage Kapalua Bay created an unparalleled experience in Maui. However, our last vacation there (2019) had some major inconsistencies, and it was very disappointing. It definitely fell way short of the World Renown Reputation of Montage. I can't say if we will be back again. And I say that with a heavy heart, because I actually love Montage Resorts. I feel like I lost confidence in Montage Kapalua Bay's ability to deliver that World Class Experience that Montage is World Renown for. We purposely select Montage Kapalua Bay as our destination because of their philosophy of "an ultra luxury hotel", "devoted to delivering that World Class Experience to their guests", and a place where you and your loved ones can "create lasting and cherished memories". Additionally, Montage Kapalua Bay describes on it's website, "Hawaiian lifestyle at it's finest", and "luxury, rest and relaxation across 24 acres of tropical paradise." Needless to say, that was not our experience in 2019. Since I am limited to only a certain number of characters, I'll be brief. We had cockroaches, Eco-Lab came to spray, the dishwasher overflowed and had to be replaced twice, we got moved to a room with a poor view, and we heard hammering and sawing both on the lanai and inside the residence (in the new room we were moved to), etc...
Bodde här 6 nätter i maj 2018
Svar från Roger Bright, Director of Sales & Marketing 12 juli 2019
Aloha, Montage Kapalua Bay strives each day to fulfill all guest expectations. We do apologize for falling short. Our resort does have a program for insect control as does every hotel in Hawaii. Being in the tropics has its challenges. We have since increased our program to be proactive in our process. We want to always make things right during your stay and unfortunately we were not able to fully do that. We do hope you choose to allow us another chance to show that we are indeed a World-Class Resort. Feel free to contact me if you would like to share more about your experience at Montage Kapalua Bay.

6/10 Okej

Verifierad resenär

Gillade: Bekvämligheter
Bodde här 6 nätter i maj 2019

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is simply fantastic! We we arrived at the hotel we were greeted with lei’s and fresh pineapple and there was a welcome banner for my kids in the room as well as a cake for my husband and my anniversary!! Amazing first impression! We stayed in a two bedroom residence which was spacious and beautiful - two master bedrooms, 3 bathrooms and a full kitchen and laundry with a beautiful balcony and view. Our family of four was so comfortable! We loved the beautiful scenery around the resort and enjoyed the pool, beach,gym and restaurant. It was walking distance to Merriman’s restaurant next door which really had fantastic food. We will definitely stay there again next time we are in Maui!
Bodde här 6 nätter i juni 2019
Svar från Roger Bright, Director of Sales & Marketing 26 juni 2019
Aloha, we are thrilled to hear that you had an amazing stay at Montage Kapalua Bay! We look forward to welcoming you and you family back to the resort in the near future. Mahalo