Amazing location and a very comfortable unit. The host was very communicative and super responsive, amazing overall with a few minor things. The Whaler is one of the better locations on Kaanapali, and this unit is in tower 1 which faces away from the noise of Whaler village (in contrast, tower 2 units is sandwiched between tower 1 and restaurants/Whalers village). You don't have an ocean view when directly looking out of either windows, and that's fair/typical for the price point of this unit. Stepping out to the balcony you see the ocean at a close angle. The unit also felt very spacious for a 1bed/2bath (it's double the size of the studio units). Comfortable bed, and the check-in process was smooth. A few suggestions or minor things that didn't bother us too much:
- All 3 hand soap dispensers were watered down, to the point that it felt like 95% water. We had to go to the store & buy our own soap. I'll give the benefit of the doubt that this was done mistakenly by another guest - but if future guests face the same issue, it's fair to deduct a point
- Water is very hard/distasteful & fridge has no dispenser to filter. Adding a Brita filter will be a great addition
- Many dishes & utensils were dirty
- Installing towel hooks would be great. We found it difficult to hang towels from anywhere
- At $15 a bag, providing coffee would be a cheap/fantastic addition
- Other full-kitchen places we've stayed at provide cooking oil, sugar,basic spices (pepper shaker was out too)