Hotell i Hawthorn

“Very friendly and helpful staff, a nice casual not stuffy place to stay with great breakfasts . A feature room is well worth the upgrade.”

“Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

“Room was very clean and modern, bed was a super king and mattress was comfortable. No road noise whatsoever from A1. Reception and corridors all very modern. Car charging is available on site ”

“The place was very popular with locals so parking was a bit awkward, we arrived after 6pm and there wasn’t much room to park. Maybe one criticism would be there isn’t reserve parking for staying guests and after travelling 140 odd miles and to be faced with hunting a parking space was as I said a little awkward. But that shouldn’t take away from what was a nice place to visit great food and a generous breakfast, clean room comfy bed.”

“Beautiful hotel rooms are well kept and in excellent condition. The food in the bowes incline is the best around I could have stayed at a relatives house but wanted to eat and have a drink here - delicious!”

“Check in was quick and easy. Staff were helpful and polite, even moved me from a room in the inn to an annexe room so I could be away from noise from bar. Also had a very good breakfast which is extra but excellent value for money. Definitely recommend it hotel and breakfast.”

“The room was clean enough but the shower room had streaks down the paint and signs of mildew. There was some discarded cigarettes by our bedroom door that a previous occupant must have left but housekeeping never removed them before or during our stay. Food in the restaurant was decent but the service was slow and we had to ask several times over for jugs of water to be brought to our table, too. Considering the hotel was completely refurbished just a couple of years ago, it was a...

“Very helpful staff. Lovely location. Perfect for what we needed.”

“The room was really warm even after adjusting the thermostat. Price of meals and drinks were fair. The staff great.”

“Very friendly and helpful staff. Good breakfast, close to Cleveland shoppingcenter. Nice view from room ”

“Basic hotel with basic amenities. Hotel and rooms need upgraded.”

“Perfect ”

“Vi hade bokat Superior rum men undrar om det verkligen var något "extra" med det. Toan var i ett rum medans badkar, dusch och vask var i ett annat rum. Sängarna var väldigt hårda men vi sov väldigt bra i dem. De hade glömt att boka taxi till oss den morgonen när vi skulle hem och när vi väl fick en taxi och ankom till flygplatsen hade hotellet angett att vi skulle betala för turen fast att det ingick i priset. Frukosten var ingen höjdare.”

“Proper traditional English hotel! Centre of Hartlepool. Reception staff very friendly as were cleaning staff I met. Quiet despite location and easy walking distance to transport networks.”

“Was kept away most of the night by the extractor fan in bathroom of another guests room ”