Hotell i Hay Lakes

“Our request for an early check in was handled very well. The room was clean and comfortable. The hot breakfast was good. A great stay.”

“Everything was super clean. Breakfast was tasty. Only thing was the pool was down for maintenance. If we had known I would have booked another hotel. ”

“hotel and staff were amazing”

“Staff was very friendly and helpful”

“clean room, well ventilated”

“Greatly appreciated the manager, John, who responded to my request to change the error in my booking. Not so like the front desk staff working that day, not helpful, not sure if it's the policy of the property or her lack of experience. But would like to commend the night front desk, Connie, for being so efficient and sweet.”

“Terrible. Stay somewhere else. Mould in the bathroom, dirty, broken door, unmaintained, noisy long term tenants on both sides of my room - 1 selling stolen stuff and the other yelling and swearing all night, random cats wandering around, no smoke detector, broken electrical outlet, lamp didnt work, bathroom faucet had constant water running from the base of the tap, air conditioner rigged to stay in place with plastic and screws which rattle loudly. Asked where the ice machine was and was...