Spahotell i Heda

“Overall, the stay was disappointing. On the positive side, the onsen was lovely and the attendant on the ladies side was very helpful. That said, nothing is available until 3 and you have to rush to make an on-site reservation for the open air area after 3 (there was not an option to reserve prior to 3). The front desk staff provided inconsistent information on check in and was initially unhelpful in storing luggage that did not fit in the automated storage machine. Bottom line, do not arrive...

“This was one of the most beautiful ryokans I’ve stayed at in Japan. From the moment you walk into the lobby, you’re greeted by a stunning floor-to-ceiling window overlooking a peaceful Japanese garden and pond. It’s such a memorable and calming way to begin the experience. We booked the half-board option with both dinner and breakfast included, and the food was excellent. Every meal felt thoughtful, beautifully presented, and very satisfying. The entire stay felt relaxing, authentic, and...

“Good hospitality, great”

“部屋が綺麗に清掃され、スタッフの対応も非常に良かった。”

“Great staff, amenities, good food, nice view of Mt Fuji. Very high end hotel, worth the price and would visit again. ”

“素晴らしいロケーションで非日常を体験できる。”