Hotell nära Heinz Memorial Chapel

“Responsive hosts”

“good!”

“The property managers were responsive and very helpful during my stay. Thank you for accommodating my family and I ”

“I will start with the positive stuff. Breakfast was reasonable, the hotel was quiet, the area was safe and convenient, and there was ample parking. The room was large which was a nice touch for my family of five. They’ve also obviously put some money into updating the lobby, which is cute and makes for a pretty good first impression. And, by some miracle, the coffee in the lobby was actually pretty good, which is rare for free hotel coffee. However. Staff was hard to find, and when found,...

“The bedrooms could use some furniture or shelves for clothing and some lamps or soft lights at night Also no real table for a family meal Great space, convenient and the parking is helpful and reasonably priced Loved the bathrooms Good place to stay”

“BEAUTIFUL hotel!!! all of the staff was great, parking was super easy, our room was spacious and smelt clean.. and was clean! there’s so much to do in the area, as well as many restaurants. bars, lounges, etc. the only thing that would make this hotel even BETTER, would be a pool! besides that, no complaints. can’t wait to come back!”

“We loved this place! There were a few small physical issues: towel bars not secured (fell off when reaching for the towel); loud squeak in the shower door. No decaf coffee offered (but the Yemeni coffee shop 2 blocks away was AWESOME). Communication did not work well: the WiFi info was buried in one message before we arrived and was nowhere to be found in the room/building, so we worked from our phone hotspots (which didn't work well at all in this space). My messages (about parking and about...

“Clean room. Enjoyed staying here”

“Good!!”

“As a Platinum member of IHG, this hotel is ever the most ridiculous experience. I arrived and received a looks cleaned room. However, there is some sort of marks and scraps on bed and unknown liquid mark on hair drying, only one set of towel and unknown hair on toilet seat, as well no coffee machine and chair. Though the staff give me a room change, it’s basically nothing offered for a such unsatisfied experience especially as a member of the IHG.”

“Overall, the hotel was good. Quiet area. Staff and front lobby area was nice. I had booked two rooms. One room had a noisy refrigerator but other than that it was fine. Slept well. The other room’s bathroom was not as clean as it should have been. There were some hairs in the shower :(”

“I actually got the "suite" for a family member and his sons. Unfortunately, the pre-teens became mischievous after my family member fell asleep (after a long funeral service). Security called and texted me several times to let me know about their misbehavior. I understood. What I did not appreciate was the tenor of the persons tone as he threatened a few times to "call the cops," even after I assured him that I had reached my family member. His manner was mean-spirited and ominous. Then again,...

“There was a very loud brawl with fighting and shouting Friday night right next door. ”