Hotell i High Hurstwood

“Turn on the heating!! We hade 14 degrees in the room ”

“Vi har bott här förut, men nu är hotellet rustat. Verkligen ett lyft. Jättefin lobby och restaurang. Rummen superfina och fräscha. Trevlig personal. Det enda som är lite tokigt är att det inte finns så många parkeringsplatser, men tydligen kan de ordna fler vid en pub i grannskapet. ”

“Bekvämt lokaliserad nära säkerhetskontroll och restauranger. Rummen är rena och in- utcheckning är supersmidigt”

“Supertrevligt hotell och underbar personal. ”

“Disappointing experience . When I informed reception at 6.15 pm that we had no water for the bath or shower I was told there wasn't any maintenance available . So neither I or my wife could have a shower that evening or the next morning ( today ) . On check out I reminded the manager of this problem , but no redress or discount was offered ; until I asked for a discount . Even then the only discount offered was the removal of the service charge on the evening meal ( as this charge was...

“Easy parking, very calm environment ”

“Mycket trevligt, bra rum, mycket trevlig personal, bra med parkering. ”

“Vänlig och hjälpsam personal, god mat och riktigt fina rum!”

“Room dirty, bathroom more dirty, the loo was DIRTY! GUEST cleaned the toilet. Made staff aware of the dirty room. No proper reaction. Managers answer became that they would clean the room NEXT DAY! We checked out immediately. This establishment cannot be recommended and should not belong in any booking services!!”

“Everything was excellent. Staff who expertly served a table of 24, courteous, efficient, polite. Food was amazing. Room was outstanding. All staff were lovely, approachable and helpful. Added bonus was a welcome for breakfast and more delicious food. Absolutely stunning all round”

“Comfy easy access room with walk-in shower, very helpful staff. Surprisingly quiet given it was Eater Saturday night. EV charger parking spot was occupied for many hours by a non-electric vehicle and the adjacent spot occupied by an EV which was not on charge. Staff said they were not responsible for its use.”

“Great location in Horley, 2 mins from LGW with frequent Train Services. Tidy and convenient. ”

“We came late but called before and all was prepared. Beautiful room. Two things would make it even better: Hair conditioner and one soft pillow. The pillows are so hard that it makes you neck sore. Fantastic breakfast!!”