I plan on writing a full complaint letter to Home Away. I have used several Home Away rentals in past. Doesn’t Home away have any standard Size? This property was so disappointing I wished I had voiced adamant complaint upon Check in and gone elsewhere. This property can’t possibly be up to anyone’s standards. Here’s the short list:
- Door sticks- had to put full body weight behind to force open, door did not close completely thereby not locking door
-shower was disgusting, drain deteriorated/ corroded, tile not clean, shower curtain and bar not right - like they were thrown in there as an afterthought
- Towel situation , there are not enough towels for 2 people for a week. ( yet description states property accommodates 4?). The thought of not having a clean washcloth daily is revolting to me.
So as I stated this is just the short list and I will certainly elaborate once I am home.
It doesn’t take much to make even small surroundings comfortable, and well-appointed. Unfortunately no attention was given to make this property one a traveler would want to come home to while they are away from home.
I might add that unless the situation is made right for me, I will go to great lengths to NEVER use Home Away again, and make sure those I may influence are aware of this situation too.