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Recensioner av Luana Waikiki Hotel & Suites

3.5 out of 5
Luana Waikiki Hotel & Suites
2045 Kalakaua Ave., Honolulu, HI

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 558 av 1005 recensioner" "
8 - Bra i betyg. 318 av 1005 recensioner" "
6 - Okej i betyg. 86 av 1005 recensioner" "
4 - Dåligt i betyg. 30 av 1005 recensioner" "
2 - Väldigt dåligt i betyg. 13 av 1005 recensioner" "

8,8/10

Renlighet

9,2/10

Personal och service

8,4/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Maria

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i februari 2023
Svar från Luana Waikiki Front Desk 2 mars 2023
Aloha,Thank you for your feedback!Mahalo

8/10 Bra

Anders

Gillade: Renlighet, personal och service och rummets bekvämlighet
Return the two fish to the pet store
The hotel keeps two fish in tiny glass jars for kids to adopt for one night in their hotel room. The jars are really small and of course there is no space at all to swim. In Sweden even big glass bowls are forbidden to use as aquariums. A fish is a living species and shouldn’t be held like this. It’s animal abuse. Why not find out something else for kids to adopt- a stuffed fish/ animal or whatever. Otherwise the hotel is perfect. We really liked everything and it’s just a small distance to the beach.
Bodde här 5 nätter i november 2022
Svar från Luana Waikiki front desk 25 nov. 2022
Thank you for staying with us. We appreciate your feedback. Mahalo.

8/10 Bra

Daniel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell men dyr parkering
Bra hotell med smidig, men dyr, parkering.
Bodde här 1 natt i januari 2020
Svar från Guest Services 31 jan. 2020
Mahalo for staying with the Luana Waikiki

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Hög ljudnivå
Högt ljud dels från ac men även från ventilationen
Bodde här 4 nätter i oktober 2019

6/10 Okej

Hanh

Reste med sin partner
Gillade: Personal och service
Pros: good location, walking distance to restaurants and shopping, friendly staffs Cons: The hotel is pretty old, the room has funny smell.
Bodde här 2 nätter i april 2024

8/10 Bra

Yingchu

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location. It's pretty clean overall. I gave a 4-star rating for cleanliness because I did see a small cockroach once in the kitchen area. I think the property needs renovation badly. The furniture looks old. The rooms have stone tiles with poor sound proofing, so you can hear everything above, below and next to you. The noise kept me awake many nights.
Bodde här 7 nätter i april 2024

8/10 Bra

pamela

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Change of management meant no beach chairs or bikes and the adjoining restaurant still closed. The wine and cheese party was still going and was much enjoyed. Mahalo. Pam T. Many times return guest :)
Bodde här 3 nätter i april 2024

8/10 Bra

zhaofu

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i april 2024

10/10 Fantastiskt

zhaofu

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Looks good
Bodde här 2 nätter i april 2024

8/10 Bra

Manar

Gillade: Renlighet och personal och service
Ok/ convenient for the price but don’t expect anything outstanding.
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Jylene

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel, great location, clean. Very close to main Waikiki shopping and restaurant area. Everything you need.
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Cara

Bodde här 1 natt i april 2024

4/10 Dåligt

YUKO

Reste med familjen
冷房の音がうるさすぎた。 ４人宿泊なのにタオルが３人分しかなかった。
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Sarah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thank you for having us! We appreciate your awesome hospitality
Bodde här 6 nätter i mars 2024

8/10 Bra

Ricarda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location, central in park area. Solid building and friendly staff.
Bodde här 5 nätter i mars 2024

8/10 Bra

Ricarda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property is perfectly situated for our needs visiting family. The view of the surrounding parks and partial ocean view make it special. Close enough to ocean and action while a sanctuary. The front desk staff were exceptional -- super friendly and helpful. Hopefully upcoming management changes do not take a toll on the staff who were all great.
Bodde här 4 nätter i mars 2024

6/10 Okej

Tyra

Reste med familj och småbarn
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
My only negative was while staying for almost 5 days the cleaning staff never cleaned our hotel room. The do no disturb was not on the door either so it was very disappointing. I have stayed at the property before and it is very conveniently located. The property is officially under new management so hopefully there will be changes to the not cleaning of rooms
Bodde här 4 nätter i mars 2024
Svar från Luana Waikiki Guest Services 31 mars 2024
Thank you for staying with us and taking the time to share your experience. We appreciate guest feedback, as it allows us to improve the Luana Waikiki Hotel experience. Please accept my apologies for the issues you encountered. Still, we should have done a better job of ensuring these oversights never occur. It was clearly an accident, but unacceptable, nonetheless. Rest assured we have.

10/10 Fantastiskt

Hiroyoshi

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Heather, Surrey

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful setting surrounded by the park with no other hotels looming over you. The pool area was excellent, and in the sun from 11:00am until sunset. We really enjoyed the BBQ area, in fact we enjoyed all the amenities the Luana had to offer. We will definitely be back again!
Bodde här 11 nätter i mars 2024
Svar från Luana Waikiki Guest Services 31 mars 2024
You are too kind! We're so glad you had an amazing experience and truly appreciate your words of support. We would love to welcome you back next time your travels bring you to Waikiki.

10/10 Fantastiskt

rick

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All of the staff members were friendly and helpful. The hotel offers nice extras, like wine, cheese, music nights and lei making. The location and view are fantastic; the hotel is surrounded by a beautiful park. The hotel feels safe and secure. The room itself could be updated, but I’ll definitely stay here again due to all of the benefits.
Bodde här 2 nätter i mars 2024
Svar från Luana Waikiki Guest Services 31 mars 2024
Aloha! Mahalo for choosing Luana Waikiki Hotel during your visit. We're so glad that you enjoyed staying with us and we sincerely appreciate you taking the time to recognize our awesome team.. Your support means the world to us, and we can't wait to welcome you back! Mahalo

10/10 Fantastiskt

Carmala

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I would definitely stay here again.
Bodde här 1 natt i mars 2024
Svar från Luana Waikiki Guest Services 31 mars 2024
Thank you for staying with us. We appreciate your feedback and we would love to welcome you back next time your travels bring you to Waikiki.

10/10 Fantastiskt

Naomi

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Carpet needs update
Bodde här 2 nätter i mars 2024
Svar från Luana Waikiki Guest Services 31 mars 2024
Mahalo for your review! Though we are an older hotel, we are constantly looking for ways to improve things for our guest and we always strive to offer a clean, cozy room in the middle of the hustle and bustle of Waikiki. Hope you will come back to visit our hotel soon. Mahalo

8/10 Bra

CHIAKI

Reste med familj och småbarn
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
ワイキキ中心部にも徒歩圏内。 南側に公園が広がり落ち着いた雰囲気。ホテル内のランドリールームも複数台あり、順番待ち不要。 通りを隔ててABCストアあり。またバス停も至近でダイヤモンドヘッド行く方には便利。 チェックイン時に、フロントで貝殻製のレイをプレゼントされました。
Bodde här 2 nätter i mars 2024
Svar från Luana Waikiki Guest Services 31 mars 2024
Mahalo for choosing Luana Waikiki Hotel during your visit to Waikiki. We're so glad that you enjoyed staying with us. Your support means the world to us, and we can't wait to welcome you back! Mahalo

10/10 Fantastiskt

Calvin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Well appointed room, only here one night. I like that they have kept up the wood work features in the room. Gives it a warm feeling. Some areas showing their age but ok with me. Clean and comfortable. Staff very helpful and accommodating to our needs. Would come back.
Bodde här 1 natt i mars 2024
Svar från Luana Waikiki Guest Services 31 mars 2024
Thank you so much for your thoughtful review! We love going above and beyond for our guests, and it sounds like you experienced that firsthand. We appreciate your support and look forward to your next visit. Mahalo

8/10 Bra

Frederick

Bodde här 5 nätter i mars 2024

10/10 Fantastiskt

Masako

Gillade: Renlighet, personal och service och boendets skick och faciliteter
部屋の内装はハワイアンで朝から鳥の声で目覚めることができます。オーシャンビューの部屋がおすすめ(山側は道路、西側はガソリンスタンドです)で、公園の奥の海やチラッとのぞくダイヤモンドヘットを見ながらのラナイでの時間は最高でした。高齢者同行のんびりハワイ派にはおすすめです。フルキッチン、バスタブもあります。フルキッチン、包丁はヘンケルのセットです。野菜 月、水、金曜日5時からは、ミュージックやフラ(お一人ずつですが)が開催。ワイン、ビールはカウンターでサービスされ、クラッカーやチーズも取り放題。こじんまりとしていて居心地もいいです。場所もよく、トロリー乗り場にも近く、スタッフもフレンドリーでした。
Bodde här 3 nätter i mars 2024
Svar från Luana Waikiki Guest Services 31 mars 2024
Mahalo for choosing Luana Waikiki Hotel during your visit to Waikiki. We're so glad that you enjoyed staying with us. Your support means the world to us, and we can't wait to welcome you back! Mahalo

8/10 Bra

weijie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property needs to be upgraded.
Bodde här 9 nätter i mars 2024
Svar från Luana Waikiki Guest Services 31 mars 2024
Mahalo for your review! Though we are an older hotel, we are constantly looking for ways to improve things for our guest and we always strive to offer a clean, cozy room in the middle of the hustle and bustle of Waikiki. Hope you will come back to visit our hotel soon. Mahalo

10/10 Fantastiskt

Eric

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i mars 2024
Svar från Luana Waikiki Guest Services 31 mars 2024
Thank you for staying with us. We appreciate your feedback. Mahalo.

10/10 Fantastiskt

Yuki

Gillade: Renlighet och personal och service
とても快適に過ごせました。スタッフの方の親切な対応にも感謝いたします！
Bodde här 6 nätter i mars 2024
Svar från Luana Waikiki Guest Services 31 mars 2024
Aloha ! Thank you very much for your kind words. It's always a joy to read reviews such as yours. Our team really goes above and beyond to make our guests feel at home and that is something we are very proud of. Thank you once again for staying with us. We look forward to your next visit! Mahalo

6/10 Okej

Paul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good property to save money on
Bodde här 1 natt i mars 2024
Svar från Clem Lagundimao 19 mars 2024
Aloha Paul, Mahalo for rating your recent stay with us! We hope to welcome you back very soon. With Aloha, Clem LagundimaoGeneral Manager

8/10 Bra

Cynthia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Luana Waikiki Guest Services 31 mars 2024
Thank you for staying with us. We appreciate your feedback. Mahalo.

6/10 Okej

Irina

Bodde här 4 nätter i mars 2024

6/10 Okej

Cheryl

Reste med familjen
Gillade: Personal och service
The staff were helpful and friendly. The rooms could use some better cleaning. Our shower would not work properly and we had to call to have our a/c unit fixed. Maintenance did come quickly for the a/c. Did not like having to pay $40.00 to valet each night in addition to resort fee on top of the nightly price of the room. Was not aware of this until we arrived to check in.
Bodde här 2 nätter i februari 2024
Svar från Clem Lagundimao 12 mars 2024
Aloha Cheryl, Mahalo for your honest review. We’re delighted to know that you enjoyed the services provided by our friendly staff, but we regret to know that other aspects of your stay fell short. We deeply apologize for that. We have shared your feedback with our team.With Aloha, Clem LagundimaoGeneral Manager

6/10 Okej

Michael

Reste med sin partner
Gillade: Renlighet och personal och service
Extra daily fees after arriving for checkin! Very dissatisfied!
Bodde här 4 nätter i mars 2024
Svar från Clem Lagundimao 12 mars 2024
Aloha Michael, Mahalo for taking the time to review your stay. We have made a note of your feedback and will be sharing it with our team for a better guest experience in the future. With Aloha, Clem LagundimaoGeneral Manager

10/10 Fantastiskt

Candie, fairview park

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect clear best ever nice staff
Bodde här 6 nätter i mars 2024
Svar från Luana Waikiki Guest Service 13 mars 2024
Aloha,Thank you for staying with us. We appreciate your feedback!Mahalo.

8/10 Bra

Raul

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I requested two beds and was given one bed with a pull out bed. That was not was not comfortable.
Bodde här 1 natt i mars 2024
Svar från Luana Waikiki Guest Services 31 mars 2024
Thank you for staying with us and taking the time to share your experience. We appreciate guest feedback, as it allows us to improve the Luana Waikiki Hotel experience. Please accept my apologies for the issues you encountered. Still, we should have done a better job of ensuring these oversights never occur.

6/10 Okej

Dipak Chand

Gillade inte: Personal och service och boendets skick och faciliteter
Property is in a great location. But starting to show its age. be aware of extra charges for things like car park, resort fees which are not included in Expedia rates. Some staff members are super friendly.
Bodde här 4 nätter i februari 2024
Svar från Luana Waikiki Guest Services 3 mars 2024
Thank you for staying with us. We appreciate your feedback. Mahalo!

8/10 Bra

Youngjin

Reste med familjen
Gillade: Personal och service och bekvämligheter
위치와간이주방은좋으나침대상태가안좋아요.간이침대는너무허리아프고.
Bodde här 3 nätter i februari 2024
Svar från Luana Waikiki Guest Services 2 mars 2024
Aloha!Thank you for staying with us. We appreciate your feedback. Please accept my apologies for the inconveniences you encountered.

10/10 Fantastiskt

Leo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean and convenient to every thing.
Bodde här 2 nätter i februari 2024
Svar från Luana Waikiki front desk 29 feb. 2024
Aloha Leo Mahalo for staying with us we appreciated your feedback.

10/10 Fantastiskt

Mary

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was friendly, check in was fast. Rooms were clean and very comfortable.
Bodde här 3 nätter i februari 2024
Svar från Luana Waikiki Front Desk 20 feb. 2024
Aloha Mary,Mahalo for staying with us, we appreciated your feedback!

8/10 Bra

Paulina

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Overall clean . Needs upgrading . Good quality for the price .
Bodde här 3 nätter i februari 2024
Svar från Luana Waikiki Front Desk 20 feb. 2024
Aloha Paulina,Mahalo for staying with us, we appreciated your feedback!

8/10 Bra

Rebecca

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location
Bodde här 1 natt i februari 2024
Svar från Luana Waikiki Front Desk 20 feb. 2024
Aloha Rebecca,Mahalo for staying with us!

10/10 Fantastiskt

Reid

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i februari 2024
Svar från Luana Waikiki Front Desk 20 feb. 2024
Aloha Reid, Thank you for staying with us.

10/10 Fantastiskt

Josef

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I come out here a lot for 2 weeks at a time. This hotel is always reliable.
Bodde här 11 nätter i februari 2024
Svar från Luana Waikiki Front Desk 20 feb. 2024
Aloha Josef,Mahalo for staying with us, we appreciated your feedback!

8/10 Bra

Jonathan, La Mirada

Reste med familjen
Gillade: Renlighet och personal och service
good location and near by beach in 3~5min walk. fully equipped kitchen will helpful for family vacation.
Bodde här 3 nätter i februari 2024
Svar från Luana Waikiki Front Desk 20 feb. 2024
Aloha Jonathan,Mahalo for staying with us we appreciated your feedback!

10/10 Fantastiskt

Ming

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice place for vacation.
Bodde här 11 nätter i januari 2024
Svar från Luana Waikiki Front Desk 20 feb. 2024
Aloha Ming,Mahalo for staying with us we appreciated your feedback!

8/10 Bra

Jimmy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is a budget choice due to the location of the facility. Don't expect you can have a 5 star hotel experience but the overall experience is great. I usually don't spend a lot money on the up scale hotel because I will spend most of my day on the activites. I only spend no more than 10 hours inside the hotel. Therefore, I only pick the most value for the money hotel to stay.
Bodde här 3 nätter i februari 2024
Svar från Luana Waikiki Front Desk 20 feb. 2024
Aloha Jimmy,Mahalo for staying with us we appreciated your feedback!

10/10 Fantastiskt

Cynthia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Luana Waikiki Front Desk 20 feb. 2024
Aloha Cynthia,Mahalo for staying with us!

8/10 Bra

Scott, Bellevue

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great view quiet rooms decent pool water pressure in shower was weak but everything else was great
Bodde här 8 nätter i februari 2024
Svar från Luana Waikiki Front Desk 20 feb. 2024
Aloha Scott,Mahalo for staying with us we appreciated your feedback!

8/10 Bra

David

Gillade: Bekvämligheter
Everything was easy, check I. Check out etc
Bodde här 1 natt i februari 2024
Svar från Luana Waikiki Front Desk 20 feb. 2024
Aloha David!Mahalo for staying with us we appreciated your feedback!