Hotell nära Ho'opi'i Falls

“My family and I are in Hawaii to celebrate my son‘s graduation from Ucla. We traveled from Philadelphia, which is nearly 10 hours in the air. When we arrived at the resort, there was no Mai Thai waiting for us as advertised on the companies website. When accessing our room we had to force the door open as apparently the hinge screws had come out of the frame. Finally, when we came down to the pool and beach area the next morning, all the chairs had been covered in towels yet there was no one in...

“Fantastic place, large rooms that are neat and clean. Some parts are a bit outdated but for us that wasnt a problem. Friendly and helpful staff, quiet place and a nice pool area. Very highly recommended!”

“Sängarna är så gamla o mjuka så man ligger i en grop. Dålig frukost, fanns ingenting som var glutenfritt att äta mer än melon. Inte ens ett glas juice ”

“Clean room”

“Hotel was an older property, in a quiet part of Lihue. Room was in reasonable condition, the room was clean but showed some of the age of the property but don't think that is an easy fix and was part of the charm. The room fridge was very helpful, as was the small amount of utensils provided. All the staff were very friendly and kind. Was able to store luggage prior to check-in and after check-out which was a big help. The coffee available was good and an added bonus. Parking was limited but...

“Very friendly snd helpful staff. Stayed up to greet us in spite of our late evening arrival.”

“There is no AC in the units. If you have any issues do not expect a return call. These are older units and we had many items that did not operate in the room — the fan (essential) and the tub (essential). Property is nice and view is amazing on the Cliff”

“Hotellet hade egentligen allt man kunde önska sig (även om jag som icke-golfare hellre hade velat bo närmare Hanalei centrum)... däremot var hotellpersonalen (i synnerhet två kvinnor som jobbade som concierge) sanslöst arrogant och ointresserad av att hjälpa till. Min erfarenhet av att ha rest runt under fyra veckor på Hawaiiöarna är att personalen är inte särskilt serviceorienterad (till skillnad från många resmål i Europa, Asien och USA i övrigt) och trevlig. De får väl tyvärr tillräckligt...

“Fantastiskt hotellområde med flera parker och vattenfall osv. Toppenpool och havsstrand med bad. Flera restauranger på hotellet och intill liggande. Endast lite för mjuk säng för onda ryggar.”