Hotell nära Horseshoe Council Bluffs

“The room was spacious. However, upon entering the bedroom, a wall light was found with broken lights. Immediately reported to front desk. Later, discovered drains in sinks were slow in draining; again, reported to front desk. Rugs in elevators were old and worn. During the morning of departure, could not find a cart to help transport heavy luggage from room to vehicle. Had to take multiple trips to vehicle with luggage. None of the supposedly four carts were observed at the entrance or on the...

“The room was very clean and all the staffs were very kind.”

“Our family stayed for two nights and appreciated the clean room and comfortable beds. The breakfast selection was very good with hot and cold options that pleased each member of our group. The staff were friendly and courteous. Overall a great experience!”

“Room was clean, bed was comfortable and the breakfast was ok. Chocolate milk was the highlight!”

“Big rooms! Great for families but not great if you want to sleep and have a quiet, normal stay. It’s just so loud. Kids running like crazy in the room above us. Doors constantly slamming in the halls and kids scream. We called with a noise complaint early in the morning and nothing changed. The breakfast is also lacking. Only eggs and sausage one morning. No waffles no oatmeal no biscuits and gravy on Saturdays. Pool was gross.”

“The breakfast was good, good water pressure in the shower, and the staff was helpful.”

“It met all our needs.”

“Like all Hampton Inns they are a good value even though breakfast is marginal.”

“The entire first floor reeked of cigarette smoke and the common area off the elevators had the same smell. We had a tough time getting the AC to work (tip- switch it off auto-mode) and when we called the front desk they were not very helpful. Checked in on the app and front desk said nothing had been done. No access to streaming apps on the TV and the shower was not great. We only stayed for a single night so it was fine, but for an extended stay I would have been super disappointed.”

“The staff were all friendly and helpful, the breakfast was well stocked and the location was convenient to drive to the Omaha attractions.”

“The rooms were very clean. Was a great stay. Definitely recommended!”

“Comfortable beds and AC works great. Not ce chair and table with two chairs. Close to Henry Doorly Zoo and Laurentzen Gardens and Mid America Center and Lake Manawa.”

“Everything was dirty including the tub and when I complained about it they said “ok”. I definitely don’t recommend this place”

“Clean”

“Breakfast was epic. Rooms were clean and comfortable. It’s not a new hotel but the price is right and the value is there as you know you get what you pay for and this place is more than adequate. We were all pleasantly surprised.”

“Room was awful!! Not clean! Smelled like old wet cigarettes in a non smoking room. Room flooded when it came a storm and we were on the second floor. They did not offer to move us just came in and mopped the floor. Would only give us two towels at a time and we kept having to put them in the floor because of the water. Vent in the bathroom fell open. My husband told the guy that came to clean up the water but he just looked at it and said it was ok. No one was at the desk when we checked in, had...

“We were in town for the college World Series and this was one of the cheapest places to stay ($180/night vs. $900/night). It’s a place where construction crews and other laborers stay for extended work jobs. It’s not for families with kids. There are people here who a permanent residents. That said, the rooms were clean but had no amenities. Front desk staff were friendly and helpful. There were a bunch of people there who were there for the college World Series, many who said they wouldn’t...

““Breakfast” was basically non-existent. Not much to offer but a bowl of cold cereal. Top door hinge on our room was not mortised into the door and the top of door hit into the door jam. Had to slam the door to get it to close, and pull hard to open it. Surface of tub was peeling off (about 1/2 of the surface in to floor of the tub was impacted), tub faucet dripped constantly, curtains were missing hooks on the curtain rod and hung all crooked. Mattresses were too firm.”

“There were bugs in the bathroom and the bathroom and room was dirty.”

“Great stay again! One of our favorite places. :) we will be back!”