Hotell i Horton

“Great hotel, simple but over expectations. Pool ok, breakfast good and very functional rooms for good price!”

“The place is great. It’s clean and cozy and was very friendly and accommodating. The only things I didn’t like was the hot water smelled like sulfur and the bed was way to soft for my liking. Other than those two things it was perfect.”

“Don’t count on the television working and there’s no staff present on site.”

“This hotel is a 10/10, love my stay and staff were so friendly. Will always be my first choice in Jackson MI.”

“When I arrived the key would not work, once I got a new one I walked in and the walls in the bathroom were not painted,the wallpaper had been removed. There were holes in the wall. A can of roach killer spray was outside the office door. I stayed for 10 minutes and returned my key and went home. I'll never recommend this motel at all. Please don't go. I was afraid of getting bed bugs or having roaches all over me.”

“I loved the cleanliness of hotel and the many things we had access to, our studio room had a refrigerator and also a sofa bed that was very convenient we also had green apples available if needed and hot tea and coffee if needed to relax/kick back. Our staff was wonderful. The breakfast was so fresh and tasty.”

“The rooms were clean. The staff was excellent. Overall hotel stay was a 5 out of 5.”

“The outside of the hotel looked dirty the same with the lobby. The elevator smelled horrible and room windows were filthy. The furniture was dusty. The shampoo bottles were moldy. I just don’t understand how can this place be in business. The pictures shown on the Expedia website weren’t real to what I expected. Please don’t stay there.”

“I've stayed at days in before, and received great customer service. The staff was not helpful at all. I had several rooms because we were there foe a graduation. They had cheaper rates the day of and would not honor there current rate. The hotel rooms looked as if they were all under construction. Two of the rooms had broke. Faucets. The tub was filthy. Stains were on the sheets in two of the rooms. I will never stay at this location again.”

“Somehow, the room key didn't work all sudden on the last day of stay. And the before the check out, a lady approached to my husband and screamed that he had to pay for the breakfast. First of all, it is not necessary to raise a voice to the guest, any circumstance. I don't know what confusion comes from but hopefully they have a little better employee education for future.”

“Excellent breakfast. Friendly staff. I will stay here again.”

“What is this? Too simple to be called à hotel. Owner (?) barefoot in joggning pants in the morning, and breakfast .... Not good. I would recommend Hillsdale days inn! Same price but 10 Times better! This was Fawlty Towers!”

“Convienent location for everything in Jackson county”

“The staff is more than helpful. I forgot to include that I needed a room on the first floor due to a handicap and the staff was more than willing to accommodate our family. I also forgot my key inside the room and they were so helpful to get me back in. All the breakfast that was served was hot and well stocked. I would definitely stay here again.”

“Very nice and quiet hotel. Room are large and staff was super helpful!”

“Beds were terrible and complained but no help from front desk said we had been in the room for 2 hours before we complained!! Also asked for more towels and would not give us any until we brought down our used ones!! Very poor service will NOT be staying at any Comfort Inns ever again! Telling w ergo e we know about it too!! Worst customer service ever!!!!”