Spahotell i Île d'Orléans

“Indoor pool and hot tub were not available.”

“Still a work in progress as it’s nots completely finished.”

“Very dirty and poorly maintained property. A/C in the room was noisy and didn’t go below 29 Celsius when it was 35 degrees outside. The bathroom lights didn’t work. Had 6 inch x 7 inch hole in the wall with lights beeping in it the entire night. The door’s latch was cut and missing. Refrigerator didn’t work either. Only good part is it’s location”

“Hope more restaurants near/in the hotel”

“Chambre très propre. Restaurant gastronomique excellent. Personnel accueillant et sympathique. Problème de canards qui salissent la pelouse de leur rejets naturels et qui ne permettent pas de marcher tranquillement vers le lac sans salir ses souliers.”

“Although overall I enjoyed this hotel, I encountered some issues that were on the negative side. When checking in I was told that the room I had booked in advance and paid for was not available (?!). The receptionist then said I had been upgraded to another room.. but when I saw it, it was a major downgrade and worse, the bed was unmade. I had booked a cocoon room with XL spa tub and the room I was assigned was a regular hotel room with insert bath/shower. When I told reception that it was...

“.”

“Excellent service Propreté impeccable Lieu exotique dans la section du restaurant”