“Reception staff unaware of basic hotel information. I.e. they say they don't have laundry service, when they do. I had to make the cleaning staff come and tell her that there is. First then she would take the laundry. The cleaning staff are good. The breakfast i very poor, the breakfast area is small and crowded, and they don’t let you bring it up to the room and enjoy it in peace and quiet. Free parking is a plus, but bring rubber boots if it rains to be able to enter your car as there is lack...
“Le staff est hyper gentil et sympathique, les chambres sont propres, déjeuné continentale etait bien, le café etait excellent.
C'était agréable de voir des gens jouer au carte , d'autre seulement discuter dans le grand espace au côté de réception. Un hôtel vivant tout en étant calme autant à l'intérieur qu'à l'extérieur.
Seulement à 20 min de Berri Uqam en auto.
Hésiter pas à réserver à Spark hôtel .
Merci pour ce beau séjour de 2 nuits.
Celine.”
“I had the same lady at front desk. Rude. Not friendly at all. Ignored me to the point I just put my key cards on the desk, I said “thank you for being so pleasant “ and left. I did approach two other ladies who were wonderful!!! I mentioned to them about the water leaking from the ceiling into the jetted tub in our room. We were asleep when we woke up to the sound of water dripping very close and fast. I had called the front desk last night at approx 10:30pm. He came took a look and mentioned...
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