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Recensioner av Kinta Riverfront Hotel & Suites

4 out of 5
Kinta Riverfront Hotel & Suites
Jalan Lim Bo Seng, Ipoh, Perak

Recensioner

7,2

Bra

10 - Fantastiskt i betyg. 109 av 604 recensioner" "
8 - Bra i betyg. 256 av 604 recensioner" "
6 - Okej i betyg. 136 av 604 recensioner" "
4 - Dåligt i betyg. 67 av 604 recensioner" "
2 - Väldigt dåligt i betyg. 36 av 604 recensioner" "

7,2/10

Renlighet

7,4/10

Personal och service

7,0/10

Bekvämligheter

6,8/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

6/10 Okej

Dan, Helsingborg

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Nergånget hotell men med en fin japansk restaurang

8/10 Bra

Susanne, Sverige

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kinta är ett fräscht hotell precis intill Riverwalken. Ligger lite för sig självt. Stora rum med stort badrum som har både badkar och separat dusch vilket är bra. Skulle rekommendera andra att bo här för ett par nätter i stan.

6/10 Okej

Wai Hing, Ngau Chi Wan

Reste med familj och småbarn, Reste i grupp
Gillade: Personal och service
Gillade inte: Bekvämligheter
Apartment room has no wifi making it difficult to connect internet for every family members. No chair inside bed rooms so guest can sit on beds only. Toilet flushing water comes very slow so have to wait for some time before next flush. Car park is full when there is wedding or function so hotel guest has no parking space. Hope improvements can be done.
Bodde här 2 nätter i mars 2024
Svar från Guest Service Manager 19 apr. 2024
Dear Wai Hing, Thank you for staying with us and leave us your feedback here. Regarding your comments we had conveyed it to our operations team and we will seriously look into it.We look forward to welcome you back!

2/10 Väldigt dåligt

Edgardo

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
While I don't typically complain, my experience at La Kinta Riverfront was extremely disappointing. Despite a nice lobby, the Deluxe King room we paid extra for was far from deluxe. The carpets were stained. Furniture was in poor condition, with ripped leather on the bed frame and a beat-up coffee table. The bathroom lacked the promised rainfall shower head fixture as the handle was broken and had rusty tiles. The safe didn't work, the WiFi was unreliable, and the TV had poor quality. Even the glass cups were dirty. The bedside buttons didn't work, and one fell off the wall. The only positive was the cold AC. We stayed only because we were exhausted from traveling. We planned two nights but left after one, opting for a nicer hotel elsewhere. Save yourself the trouble and money—avoid staying here. Room 14-09, February 19, 2024.
Bodde här 2 nätter i februari 2024
Svar från Guest Service Manager 8 mars 2024
Dear Edgardo,Thank you for choosing Kinta Riverfront Hotel & Suites and taking time to share this review with us.We are truly sorry to hear of the shortfall you encountered with the room condition. Please be assure that we have addressed your complaints with the entire team & necessary action have been taken for further improvement.Thank you

6/10 Okej

AUN JOO

Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
A simple basic non fuss hotel for short stay.
Good location. Have covered on site parking. Get your cashless payment eg Touch nGo validated. Guest rooms start from 8th floor upto 19th floor. Had the room facing Kinta river and mountains views and towards East of Ipoh city buildings landscape. Room without luggage rack. Ironing board( but had a burnt ironing cloth) and non steam iron provided. Simple non branded amenities . Simple slip on slippers of cloth and PU soles provided. Adequate power points for charging devices- UK power points sockets. Bed was on hard firm side with two comfy soft pillows. Simple one duvet provided with simple bedding sheets. A single seater sofa provided. Two bedside tables with adequate drawers(2) space. A dressing table . Simple tea/coffee facility with a fridge. Secured security card access for lift and guest room. Well lighted corridors to rooms and lifts( 4 lift shafts). Buffet breakfast mainly of local fare/cuisine came with the room; otherwise 30% discount on this breakfast if taken individually. At time of review, price for buffet breakfast is RM65/-. A non air conditioned courtyard annexed to air conditioned coffee house provides a nostalgic glance into olde days of Ipoh with rustic vintage items. This area during buffet breakfast serves local fare such as charcoal roasted bread, village coffee, nasi lemak , roti canai etc.
Bodde här 2 nätter i januari 2024
Svar från Guest Service Manager 23 feb. 2024
Dear Aun Joo,Thank you for choosing Kinta Riverfront Hotel & SuitesPlease be assure that we have addressed your complaints with the entire team & necessary action have been taken for further improvement.We hope to have opportunity to serve you better on your next visit. Thank you.

8/10 Bra

JAEHYEONG

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Guest Service Manager 20 jan. 2024
Dear JAEHYEONG ,Warmest regards from all of us at Kinta Riverfront Hotel & Suites!We certainly looking forward to welcoming you back to Kinta Riverfront Hotel & Suites. Jumpa Lagi !

10/10 Fantastiskt

Dominic

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very good hotel
A good hotel in the city centre of Ipoh. Very good breakfast with really a LOT of choices. One of the best hotels I have stayed thus far.
Bodde här 2 nätter i december 2023
Svar från Guest Service Manager 20 jan. 2024
Dear Dominic,Thank you for staying with us and leave us your good review here. We can't wait to welcome you back to Kinta Riverfront Hotel & Suites!

6/10 Okej

Yee Ling

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Guest Service Manager 20 jan. 2024
Dear Yee Ling ,Warmest regards from all of us at Kinta Riverfront Hotel & Suites!We certainly looking forward to welcoming you back to Kinta Riverfront Hotel & Suites. Jumpa Lagi !

10/10 Fantastiskt

Mohd Firdaus

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Guest Service Manager 20 jan. 2024
Dear Mohd Firdause ,Warmest regards from all of us at Kinta Riverfront Hotel & Suites!We certainly looking forward to welcoming you back to Kinta Riverfront Hotel & Suites. Jumpa Lagi !

8/10 Bra

Thiew Kheng, Damansara

Reste med sin partner
Gillade: Personal och service och bekvämligheter
The superior king size bedroom we stayed in is spacious and the air-cond is cold enough. The mattress is hard, find it very uncomfortable to sleep on, the quilt is too thin, the toilet bowl cover is spoilt. There is no hand towel provided. The location is a bit far out fr the town. You need a car or call e-hailing for that matter.
Bodde här 1 natt i december 2023
Svar från Guest Service Manager 7 dec. 2023
Dear Thiew Kheng , Thank you for staying with us and leave us your feedback here. Regarding your comments we had conveyed it to our operations team and we will seriously look into it.Thank you for your comment. We look forward to welcome you back!

4/10 Dåligt

Steve

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The breakfast was great as were the staff at breakfast, but that was about the only good thing about the place. The room was old, the window did not close properly, we needed to call three times to get towels delivered. The page for this hotel says the rooms are soundproof and that it has two pools. Neither is accurate. There is one pool, we were kept awake by a noisy party on a lower floor and could hear people in the corridor. For the same price or less, there are better options in Ipoh.
Bodde här 2 nätter i november 2023
Svar från Guest Service Manager 29 nov. 2023
Dear Steven,Thank you for choosing Kinta Riverfront Hotel & Suites and taking time to share this review with us.Your valuable feedback definitely help us to improve our services.We sincerely hope that we would have the opportunity in welcoming you back again.

8/10 Bra

Choo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Guest Service Manager 29 nov. 2023
Dear Choo,Thank you for reaching out and providing us with valuable rating.

10/10 Fantastiskt

Goh

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Will I Return. YES.
1st time to stay here. Exceed my expectations. Breakfast is great. Lots of choices. Aircond is very cold, even already off still cold. wish i had more time to enjoy this hotel.
Bodde här 1 natt i november 2023
Svar från Guest Service Manager 29 nov. 2023
Dear Goh,Thank you for reaching out and providing us with valuable feedback.We sincerely hope that we would have the opportunity in welcoming you back to Kinta Riverfront Hotel & Suites again.

6/10 Okej

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
Space is fine in the room. Just a bit unexpected that there's no body wash
Bodde här 2 nätter i november 2023
Svar från Guest Service Manager 29 nov. 2023
Dear Guest,Thank you for reaching out and providing us with valuable feedback.We sincerely hope that we would have the opportunity in welcoming you back to Kinta Riverfront Hotel & Suites again.

6/10 Okej

Vince, Singapore

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Guest Service Manager 29 nov. 2023
Dear Vince,Thank you for reaching out and providing us with valuable rating.

4/10 Dåligt

Patrick

Gillade: Personal och service
Gillade inte: Renlighet och rummets bekvämlighet
Hotel is old need update. Surrounding area is not as beautiful as shown in pictures.
Bodde här 2 nätter i oktober 2023
Svar från Guest Service Manager 29 nov. 2023
Dear Patrick,Thank you for reaching out and providing us with valuable feedback.We sincerely hope that we would have the opportunity in welcoming you back to Kinta Riverfront Hotel & Suites again.

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close to train station. Friendly staff. Good breakfast with many options. Weight room and swimming pool. Riverside walk
Bodde här 1 natt i oktober 2023
Svar från Guest Service Manager 25 okt. 2023
Dear William,Thank you for taking time to share your staying experience with us.We are truly delighted to receive your positive feedback. The entire team are motivated by your kind compliments.Please be assured that we will keep improving and continue striving for service excellence.

6/10 Okej

Nilmini

Bodde här 2 nätter i oktober 2023
Svar från Guest Service Manager 25 okt. 2023
Dear Nilmini,Thank you for choosing Kinta Riverfront Hotel & SuitesWe hope to have opportunity to serve you better on your next visit. Thank you.

10/10 Fantastiskt

Jeff

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Guest Service Manager 25 okt. 2023
Dear Jeff ,Thank you for choosing Kinta Riverfront Hotel & SuitesWe hope to have opportunity to serve you better on your next visit. Thank you.

8/10 Bra

jaidi

Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Guest Service Manager 13 sep. 2023
Dear Jaidi,Thank you for taking time to share your staying experience with us and we looking forward to welcoming you back to Kinta Riverfront Hotel & Suites in the near future!

10/10 Fantastiskt

Foong

Bodde här 1 natt i augusti 2023
Svar från Guest Service Manager 25 okt. 2023
Dear Foong,Thank you for choosing Kinta Riverfront Hotel & SuitesWe hope to have opportunity to serve you better on your next visit. Thank you.

8/10 Bra

Kwong Nam

Bodde här 1 natt i augusti 2023
Svar från Guest Service Manager 13 sep. 2023
Dear Kwong Nam,Thank you for taking time to share your staying experience with us and we looking forward to welcoming you back to Kinta Riverfront Hotel & Suites in the near future!

4/10 Dåligt

PO YING

Bodde här 1 natt i juli 2023
Svar från Guest Service Manager 28 juli 2023
Dear Po Ying,Thank you for taking time to share your staying experience with us and we looking forward to welcoming you back to Kinta Riverfront Hotel & Suites in the near future!

6/10 Okej

Muhammad Nurhisham

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Room 709, mini bar fridge not available. TV no remote. Toilet light faulty. Toilet WC water noise non stop flowing. Bath tub stopper removed. Called reception, she informed housekeeping to send up mini bar fridge & tv remote. Remote given but tv faulty. Reception seems don't bother to call back to check & they should learn basic hospitality to offer the guest instead of waiting for guest to demand for something.
Bodde här 2 nätter i juli 2023
Svar från Guest Service Manager 22 juli 2023
Dear Muhammad Nurhisham,Thank you for taking time to share your staying experience with us.Please be assure that we have addressed your complaints with the entire team and necessary action have been taken for further improvement.Once again, thank you so much for your valuable feedback which help us to improve our services.

4/10 Dåligt

Yi Ju

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Miserable serviced apartment
Dit complex was een slechte ervaring. We hadden een hotelkamer geboekt voor 5 personen/3 bedrooms en het bleek een serviced appartement te zijn in het naastgelegen gebouw. Het hotel leek prima, maar dit gedeelte was een grote teleurstelling. Slecht onderhouden, het behang kwam van de muren af, het slot van het balkon moesten we laten repareren omdat het omgedraaid zat (!), lekkage/overlopende afvoer in de badkamer, geen wifi, en zo kan ik nog wel even doorgaan. We moesten overal om vragen. Wel alle lof voor Raihan van cleaning service, die op ons verzoek uitmuntend werk afleverde. De waterdruk en de airconditioning waren wel goed. Het zwembad en de (slecht onderhouden) gym gingen pas om 9:00 open, maar het lukte om één keer een uitzondering te maken, zodat we vóór het ontbijt onze baantjes konden trekken. Het ontbijt was uitgebreid, stijlvol en smakelijk. Conclusie: er wordt duidelijk niet geïnvesteerd in de serviced apartments. Parkeren was niet (meer) gratis zoals aangegeven op de website.
Bodde här 4 nätter i juli 2023
Svar från Guest Service Manager 18 juli 2023
Dear Yi Ju,Thank you for taking time to share your staying experience with us.Please be assure that we have addressed your complaints with the entire team and necessary action have been taken for further improvement.Once again, thank you so much for your valuable feedback which help us to improve our services.

6/10 Okej

Sock hwang

Bodde här 1 natt i juni 2023
Svar från Guest Service Manager 4 juli 2023
Thank you for selecting our hotel for your recent stay.

8/10 Bra

Dr. Hj. Hishamuddin

Bodde här 1 natt i juni 2023
Svar från Guest Service Manager 4 juli 2023
Thank you for selecting our hotel for your recent stay.

10/10 Fantastiskt

mohd firdaus

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023
Svar från Guest Service Manager 4 juli 2023
Thank you for selecting our hotel for your recent stay.

2/10 Väldigt dåligt

VIMALESWARAN

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
Very poor WiFi connection. No WiFi in the apartment. Breakfast buffet was not good. Room service was horrible. Overall its an expensive hotel but the facilities are limited.
Bodde här 2 nätter i juni 2023
Svar från Reservation 4 juli 2023
Thank you for selecting our hotel for your recent stay and we are well noted on the comments. We certainly will take necessary action.

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service
it is Ok.
Front desk staff are very friendly n helpful. The receiption hall is very spacious n clean. Hotel bathroom inside not provided with hand towel，tooth brush n tooth paste. The breakfast is very impressive with many food choices. Restaurants n cafe in hotel are good.
Bodde här 1 natt i maj 2023
Svar från Guest Service Manager 4 juli 2023
Thank you for selecting our hotel for your recent stay and we are glad to hear that you had positive stay with us.

10/10 Fantastiskt

Muhammad Nurhazman

Bodde här 1 natt i maj 2023
Svar från Guest Service Manager 4 juli 2023
Thank you for selecting our hotel for your recent stay.

8/10 Bra

Lee

Gillade: Personal och service och rummets bekvämlighet
The room interior need cleaning. Stained all around the carpet.
Bodde här 3 nätter i maj 2023
Svar från Guest Service Manager 4 juli 2023
Thank you for selecting our hotel for your recent stay and we are well noted on the comments. We certainly will take necessary action.

2/10 Väldigt dåligt

Naraseeni, Kuala Lumpur

Reste med familj och småbarn
Gillade inte: Renlighet och boendets skick och faciliteter
To those who are reading the review before taking the decision to reserve this property, I would not recommend it unless the property had major refurbishment after this review posting date. The Staff: I hope they can be more approachable and welcome. This is a four-star hotel, thus I expect someone would greet me upon entry, guide me to the reception counter, and offer assistance with luggage. Room Condition: I can hear a spring noise each time I turn around, and the pillow smells like someone drooling, the door lock mechanism is hard to double lock. The room definitely does not give me a 4-star feeling. The Breakfast: This is by far the best part of my stay. The restaurant ambiance is nice and they have two sections AC and Non AC. Their food variety is unique and something that you won't normally see in other hotels. Their F&B Team is great as well. They are quick in replenishing food / clearing the table and approachable. I would return there for coffee and breakfast. A big no for stay tho.
Bodde här 1 natt i maj 2023
Svar från Guest Service Manager 4 juli 2023
Thank you for selecting our hotel for your recent stay and we are well noted on the comments. We certainly will take necessary action.

10/10 Fantastiskt

Lee

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i april 2023

8/10 Bra

Thurai Rajah

Bodde här 1 natt i april 2023

8/10 Bra

SEETHA LAKSHMI

Bodde här 1 natt i mars 2023

8/10 Bra

Ong

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i mars 2023

10/10 Fantastiskt

Ahmad Syahnun

Bodde här 1 natt i mars 2023

10/10 Fantastiskt

Kyle

Bodde här 1 natt i mars 2023

8/10 Bra

Issac

Gillade: Renlighet och personal och service
Staffs are very good helping us , some of the lights in the room not working
Bodde här 2 nätter i februari 2023

10/10 Fantastiskt

Heng Fatt

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
很好的环境 早上起来看见整个怡保加山边
Bodde här 1 natt i januari 2023

6/10 Okej

Eiji

Bodde här 1 natt i januari 2023

10/10 Fantastiskt

Leain Hong

Bodde här 1 natt i januari 2023

4/10 Dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel is rated as luxury 4 stars hotel. Unfortunately, the hotel is not kept well being condition being old and even so not clean. The toilet, bedsheet and towels provided are of old and dirty quality. Breakfast was negative. Could speak nothing positive of the hotel.
Bodde här 2 nätter i januari 2023

10/10 Fantastiskt

Eddy

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Ipoh Mali the best place.
Bodde här 1 natt i januari 2023

6/10 Okej

John

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Lacks maintenance.
Great staff let down by maintenance and care. There are lots of defects: the elevators card security system is disconnected, the gym is a dangerous joke (even the half filled weights rack is assembled incorrectly). In our room the clearly damaged safe only worked while forcing it shut while locking, a light switch dangled out of its socket, the shower selected was locked solid. The smart electrical controls in the room looked OK but let down by lack of charging points.
Bodde här 6 nätter i december 2022

2/10 Väldigt dåligt

Kenny Wai Chong

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Excellent service from staff
Mira, Hotel Manager is extremely helpful and also the concierge Mindser service is really great. However all their effort are in vain because the hotel facilities are run down - broken doors, shower kits not working with black tapes wrapped around, stained carpets, dirty Lobby toilets, etc Would highly recommend the hotel owner and management to renovate the hotel otherwise more of their long time customers will look elsewhere to stay when they are in town.
Bodde här 3 nätter i januari 2023

6/10 Okej

Verifierad resenär

Reste i grupp
Gillade: Personal och service och rummets bekvämlighet
Room was normal, just the carpet look old and dirty. Don’t know why the fridge keep leaking, before we use and put any drink or water in there.
Bodde här 2 nätter i december 2022

2/10 Väldigt dåligt

HISHAM

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2022
Svar från Guest Service Manager 29 nov. 2023
Dear Hisham,Thank you for reaching out and providing us with valuable rating.

10/10 Fantastiskt

Wolfram

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gutes Hotel unweit Stadtmitte
Freundliche, kompetente und zuvorkommende Mtarbeiter. Sauberes, gut ausgestattetes Zimmer mit Fernblick. Zu den Einrichtungen zählen u.a. ein Fitnesscenter und ein erfrischender Pool. Bahnhof und Altstadt jeweils ca. 15minütiger Fußweg, bzw. 5RM mit Taxi, oder Grab Fahrdienst.
Bodde här 2 nätter i november 2022