Resorter i Isla Saona

“Great facility, service and food ”ok””

“Excellent hotel for family vacations. Everything as described, good quality food, variety and extremely beautiful beach with no sargassum.”

“Everyone was helpful, but remember they speak mainly Spanish, recommend an translator app, very helpful. Resort is under renovations as it has a long way to go to meet Hyatt standards, so be prepared, not everything is perfect yet, they are working so hard. Rooms were clean, but not always re stock fridge, however talking to housekeeping always helps plus a small tip in fridge helps. We had Sunclub which came with a butler service, Jose was amazing and organized excursion, help get drinks,...

“Everything is in the the hotel is awful. If you think your money is valuable, so go to other hotels.. 1-Service is very bad, workers very rude! Lazy! Especially at the main restaurant, pizza restaurant, at bar… everywhere.. Looks like they don’t care anyone.. what a shame for a hotel guest.. 2-Reception very rude! They don’t know how to speak with people and they don’t know english.. 3-Food is… OMG!. Huge disappointment. Nobody looking to buffets. Almost half is empty all the time. Flys around...

“Worst hotel ever! At check in they told as that they didn’t have a room and was overbooked! We booked months ahead! After a lot of discussion they transferred us to an other hotel, whish was not at all what we wanted. With two smal kids (1 & 3 y old) this was extremely disappointing!!!! ”

“Bilderna på hotellet som finns på Expedias hemsida stämmer INTE! Bilderna är 3D-bilder som föreställer hur hotellet kanske kommer att se ut efter deras renovering. Det står det inget om varken på Expedia eller på hotellets hemsida. Hotellet är slitet och inte i jätte bra skick. Just nu pågår renovering och det täcker stora delar av hotellet med grön plåt. Det förekommer bygg ljud under dagarna. Rummet var okej men toaletten och duschen var bedrövliga. Rent av rätt äckligt. Sängen var super...